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Added 1 min ago
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Directeur - Ventes / Manager - Sales
Wesco
Pointe-Claire, QC
- Full-time
As a Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will…
Added 1 min ago
FC
Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
The Team Manager, Insurance Operations is responsible for establishing and leading Fidelity Wealth's Insurance Operations function. This is a foundational leadership role accountable for…
Added 1 min ago
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Banking Administrator - OP-26-977
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
Reporting to the Manager, Operations the Banking Administrator is responsible for the daily processing of cash and stock transactions in Dataphile for Aviso Clients and Credit Unions.
Added 1 min ago
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Banking Administrator - OP-26-977
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
Reporting to the Manager, Operations the Banking Administrator is responsible for the daily processing of cash and stock transactions in Dataphile for Aviso Clients and Credit Unions.
Added 1 min ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
Stoney Creek, NB
- Full-time
The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America. The role focuses on…
Added 16 mins ago
Emergency Response Coordinator (Alamos Gold) - Lynn Lake, MB
International SOS
Edmonton, AB · BC · Dufferin, MB · Niagara-on-the-Lake, ON · Calgary Trail South, AB
Serve as the on-site lead and primary point of contact for the client on all operational matters, escalating issues to the International SOS Operations Manager when required.
Added 16 mins ago
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Senior Product Marketing Manager
Hach
Vancouver, BC · London, ON · CAN - Vancouver - Aquatic Informatics ULC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Global Director of Growth Marketing, the Senior Product Marketing Manager will shape Aquatic Informatics’ growth strategy and strengthen how we bring our products,…
Added 47 mins ago
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Sr. Property Administrator
RioCan
Toronto, ON
- Full-time
Reporting to the General Manager, this position is responsible for assisting the General Manager with managing the day to day operations of the site(s) within the assigned portfolio.
Added 47 mins ago
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Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
Reports to: Senior Manager, Network Engineering
Added 47 mins ago
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Project Manager
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
Reporting to the Senior Manager, Major Projects, the Project Manager is responsible for overseeing and delivering the successful execution of projects that support innovation and growth…
Added 47 mins ago
AP
Senior Manager, Business Development
Atura Power
Oakville, ON
- Full-time
The Senior Manager, Business Development leads Atura Power’s efforts to advance gas, battery storage, renewable, and low-carbon growth strategies. This role identifies, evaluates, and…
Added 47 mins ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Review lease agreements and confirm landlord obligations are being met
Added 1 hour ago
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Partner, Strategic Procurement - Global Travel - Temporary
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Dorval, QC
- Full-time
…The successful candidate will play a key role as a category manager for all aspects of hotel accommodations and ground transportation sourcing initiatives including crew, passengers,…
Added 1 hour ago
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Senior Power Systems Engineer
Stantec
Fredericton, NB
- Full-time
Collaborate with project manager to provide status updates, identify additional scope, or request additional resources.
Added 1 hour ago
Process Equipment Support Manager
BWXT
Ottawa, ON
BWXT Medical is hiring an Process Equipment Support Manager at our production facility in Kanata, ON.
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Procurement Specialist
DRPS- Durham Regional Police Service
Whitby, ON
- Contract
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Added 1 hour ago
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Senior Systems Analyst (PeopleSoft HCM)
Western University
London, ON
- Full-time
…and benefits processing, the deployment of new employee and manager functionality, and system upgrades - ensuring solutions are aligned with HR strategy, institutional priorities, and…
Added 1 hour ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
…and supports day to day operations to ensure service level agreements are met and quality is maintained. As a manager of people, this person has to be an effective leader and team builder…
Added 1 hour ago
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Specialist, Supplier Relationship Management
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Manager, Supplier Relationship Management (SRM), this position is responsible for day-to-day monitoring, compliance, and analytical activities that strengthen supplier…
Added 1 hour ago
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Case Manager
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Oshawa, ON
- Full-time
Ensures that clients understand CMHA Durham services and agree to the expectations related to CHO services using appropriate service agreements
Added 1 hour ago
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Manager Third Party Funding and Reporting
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Title: Manager Third Party Funding and Reporting
Added 1 hour ago
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Account Manager, Medical Communications
Jobgether
Canada
- $75,000 to $90,000 CAD / year
- Full-time
…applications and next steps. Our partner is looking for an Account Manager, Medical Communications based in Ontario,…
Added 2 hours ago
Senior Counsel
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Canada
…Senior Counsel, depending on experience. Reporting to a Senior Manager, Legal, you will provide practical, business-focused legal advice on a wide range of complex and strategically…
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Scheduling Advisor - Staffing Office
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Reporting to the Scheduling Operations Manager, and working in collaboration with the Assistant Manager, the Scheduling Advisor supports the scheduling team and is responsible for…
Added 2 hours ago
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General Manager - Environmental Services (70314051)
Sodexo Canada Ltd
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…new opportunity to join the Sodexo team as our next General Manager - Environmental Services (EVS) located in…

GreenShield

Senior Account Manager

Toronto, ON, Canada

$72,521 to $109,341 CAD / year · Full-time

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Job details

Pay: $72,521 to $109,341 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All. At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This is a vital role that develops, manages and nurtures relationships with partners leveraging GreenShield Administration’s claims adjudication capabilities by:

Developing key long-term relationships with our partners and being proactive to ensure we support their immediate and future business needs.
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Monitoring contractual requirements and the delivery of contractual commitments.
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other GreenShield lines of business.
Managing issues through to resolution.
Supporting the development of strategies to deliver client-focused solutions.
Engaging the GreenShield Administration team and shared service partners in the delivery of solutions.
Managing and appropriately escalating emerging service challenges and deliverables.
Participate in the transition and implementation of new clients.
Build relationships with other business areas contributing to the success of GreenShield Administration. Demonstrate a team first attitude and relationship building skills within, and outside, the company.
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Complete annual Account Management Plans for designated accounts and support client specific strategies with the team and their execution.
In collaboration with the Business Development and Product teams, participate in the development of strategies to sell additional services and products to meet our partners on-going and evolving needs.
Assist with the negotiations, renewals and amendments of contractual agreements to reflect changes in the delivery of our services and financial arrangements.
Attend and represent GreenShield Administration in different corporate and industry events and conferences.

WHO WE'RE LOOKING FOR

Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Post secondary degree or diploma in Business, Commerce or a related discipline.
Knowledge and experience with benefits administration, health and dental claims processing and group insurance.
Proven success in managing and growing a block of business.
Extensive customer service experience.
Extensive knowledge of the provincial health benefit landscape.
Clear and effective written and oral communication skills and the ability to communicate and present at all levels of an organization.
Outstanding interpersonal skills.
Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
Proven analytical and problem-solving skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Strong computer skills including Microsoft Office software applications.
Valid drivers license required. Ability to travel within Canada.

NICE TO HAVE

Bilingual – English and French.

WHAT WE OFFER

Base Salary: CAD $72,521.00 - 109,341.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for new vacancy.

Work model: Hybrid

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Manage and grow assigned partner accounts by maintaining relationships, meeting service-level and contractual commitments, resolving issues, and achieving revenue and margin targets. Support client transitions, renewals, business development, and cross-selling strategies while coordinating with internal teams to deliver client-focused solutions.

Requirements

Requires at least five years of account management or account executive experience in health benefits or a related sector, along with a post-secondary degree or diploma in business, commerce, or a related discipline. Candidates should have experience with benefits administration, claims processing, group insurance, and business growth, as well as strong communication, organizational, analytical, and customer service skills; a valid driver’s license and ability to travel within Canada are required.

Skills

Account Management
Relationship Building
Benefits Administration
Health and Dental Claims Processing
Group Insurance
Business Development
Contract Negotiation
Client Service
Revenue and Margin Management
Strategic Planning
Written and Oral Communication
Presentation Skills
Organization and Time Management
Analytical and Problem-Solving Skills
Microsoft Office
Prioritization

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support
Discretionary Target Bonus

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Account Management Plans
Third-Party Payors
Third-Party Administrators
Health Benefits
Benefits Administration
Health Claims Processing
Dental Claims Processing
Group Insurance
Provincial Health Benefits
Service-Level Agreements
Contractual Requirements
Revenue Targets
Margin Targets
Integrated Sales
Business Development
RFI/RFP Responses
Client Transitions
Contract Negotiations
Contract Renewals
Product Cross-Selling
Microsoft Office
Customer Service
Problem Solving
Travel Within Canada

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