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Added 12 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 12 mins ago
V
Project Manager
VitalHub
Toronto, ON
- Full-time
Support the Senior Project Manager to ensure effective preparation and presentation of project financial data within the NetSuite program and Ruddr platform. Making sure planned hours and…
Added 26 mins ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager of Digital Collaboration, the Business Systems Analyst/Coordinator coordinates the cross-platform capabilities and activities within Modern Collaboration…
Added 26 mins ago
A
Partners in Performance - Performance Strategy Manager
Accenture
Toronto, ON
- Full-time
…clients and industries across the region. Leading a team of Senior Associates, Associates and/or Business Analysts you will ensure engagement delivery and collaboration, coaching and…
Added 42 mins ago
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S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – 3 Days Onsite, subject to the Hiring Manager’s discretion
Added 42 mins ago
CS
Senior Product Manager
CQ Search Group Ltd.
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- Contract
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Added 42 mins ago
DI
Manager, ABM & Paid Digital
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights consultants,…
Added 42 mins ago
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Engineering Manager - Major Mining Projects
G Mining Services / G Services Miniers
Brossard, QC
- Full-time
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Added 57 mins ago
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Project Technologist
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- Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 1 hour ago
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Account Manager
Highlight Motor Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a results-driven Account Manager responsible for developing new business opportunities while expanding and maintaining strong relationships with existing clients. This role…
Added 1 hour ago
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General Manager
Lock Search Group
ON · Ontario, Canada
- Full-time
Our client is an established industrial organization delivering specialized products and solutions to a diverse customer base. To support its continued business performance, the…
Added 1 hour ago
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SENIOR COMMERCIAL ACCOUNT MANAGER – Halton
BDC
ON · Halton
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio of…
Added 1 hour ago
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Sales Manager, Canadian Armed Forces (CAF) / Directeur des ventes
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Ottawa, ON
- Full-time
Comprehensive insurance coverage, including medical, dental, and telemedicine services
Added 2 hours ago
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Corporate Accounting Manager
Robert Half
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client, an established organization in the financial services and investment management sector, is seeking a Corporate Accounting Manager to join its collaborative finance team.
Added 2 hours ago
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Manager, Clinical ServicesProgram Operations
Provincial Health Services Authority
Victoria, BC
- Full-time
The Manager, Clinical Services/Program Operations, reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise…
Added 2 hours ago
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Senior Business Development Manager
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Vancouver, BC
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Added 2 hours ago
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Manager, 3D Printing & Clinical Engineering
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Added 4 hours ago
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Manager, Supply Chain Finance - Portfolio Management
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Montreal, QC
- Full-time
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Added 7 hours ago
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Senior Manager, Enterprise Core Services
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Abbotsford, BC · Chilliwack, BC · Langley (District), BC · Langley, British Columbia
- Full-time
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Added 8 hours ago
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Added 9 hours ago
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Director - Commercial Card - Senior Product Manager - Transaction Banking Product, TD Securities
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Added 10 hours ago
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Senior Mechanical Engineer Trail, BC
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Added 10 hours ago
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Reports to: Senior Manager Employment and Training Programs

GreenShield

Senior Account Manager

Toronto, ON, Canada

$72,521 to $109,341 CAD / year · Full-time

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Job details

Pay: $72,521 to $109,341 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential. Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All. At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians. We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body. Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This is a vital role that develops, manages and nurtures relationships with partners leveraging GreenShield Administration’s claims adjudication capabilities by:

Developing key long-term relationships with our partners and being proactive to ensure we support their immediate and future business needs.
Delivering upon our service level agreements by working with other business areas to make sure client commitments are met.
Monitoring contractual requirements and the delivery of contractual commitments.
Being responsible for achievement of revenue and margin targets of assigned block of business, as well as targets for integrated sales within GreenShield Administration and other GreenShield lines of business.
Managing issues through to resolution.
Supporting the development of strategies to deliver client-focused solutions.
Engaging the GreenShield Administration team and shared service partners in the delivery of solutions.
Managing and appropriately escalating emerging service challenges and deliverables.
Participate in the transition and implementation of new clients.
Build relationships with other business areas contributing to the success of GreenShield Administration. Demonstrate a team first attitude and relationship building skills within, and outside, the company.
Support enterprise-wide Business Development efforts including RFI/RFP response initiatives for new business opportunities.
Complete annual Account Management Plans for designated accounts and support client specific strategies with the team and their execution.
In collaboration with the Business Development and Product teams, participate in the development of strategies to sell additional services and products to meet our partners on-going and evolving needs.
Assist with the negotiations, renewals and amendments of contractual agreements to reflect changes in the delivery of our services and financial arrangements.
Attend and represent GreenShield Administration in different corporate and industry events and conferences.

WHO WE'RE LOOKING FOR

Minimum of five years experience as an Account Executive or Account Manager, working with third-party payors, TPAs, and/or advisors in the health benefits or a related sector.
Post secondary degree or diploma in Business, Commerce or a related discipline.
Knowledge and experience with benefits administration, health and dental claims processing and group insurance.
Proven success in managing and growing a block of business.
Extensive customer service experience.
Extensive knowledge of the provincial health benefit landscape.
Clear and effective written and oral communication skills and the ability to communicate and present at all levels of an organization.
Outstanding interpersonal skills.
Superior organizational and time management skills. Flexibility, adaptability, and the ability to prioritize tasks and set objectives.
Proven analytical and problem-solving skills.
Results focused, highly motivated, and exhibits determination and initiative to surpass objectives.
Strong computer skills including Microsoft Office software applications.
Valid drivers license required. Ability to travel within Canada.

NICE TO HAVE

Bilingual – English and French.

WHAT WE OFFER

Base Salary: CAD $72,521.00 - 109,341.00

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for new vacancy.

Work model: Hybrid

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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More about this job

Responsibilities

Manage and grow assigned partner accounts by maintaining relationships, meeting service-level and contractual commitments, resolving issues, and achieving revenue and margin targets. Support client transitions, renewals, business development, and cross-selling strategies while coordinating with internal teams to deliver client-focused solutions.

Requirements

Requires at least five years of account management or account executive experience in health benefits or a related sector, along with a post-secondary degree or diploma in business, commerce, or a related discipline. Candidates should have experience with benefits administration, claims processing, group insurance, and business growth, as well as strong communication, organizational, analytical, and customer service skills; a valid driver’s license and ability to travel within Canada are required.

Skills

Account Management
Relationship Building
Benefits Administration
Health and Dental Claims Processing
Group Insurance
Business Development
Contract Negotiation
Client Service
Revenue and Margin Management
Strategic Planning
Written and Oral Communication
Presentation Skills
Organization and Time Management
Analytical and Problem-Solving Skills
Microsoft Office
Prioritization

Benefits

Health Coverage
Dental Coverage
Retirement Savings
Paid Time Off
Mental Health Support
Discretionary Target Bonus

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Account Management Plans
Third-Party Payors
Third-Party Administrators
Health Benefits
Benefits Administration
Health Claims Processing
Dental Claims Processing
Group Insurance
Provincial Health Benefits
Service-Level Agreements
Contractual Requirements
Revenue Targets
Margin Targets
Integrated Sales
Business Development
RFI/RFP Responses
Client Transitions
Contract Negotiations
Contract Renewals
Product Cross-Selling
Microsoft Office
Customer Service
Problem Solving
Travel Within Canada

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