Vice President, Analytics & Health Outcomes

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Reporting to the SVP, Product, Experience & Health Outcomes, the Vice President, Analytics and Health Outcomes is a strategic senior leadership role responsible for turning GreenShield’s data into actionable insights, measurable outcomes, and clear narratives that inform priorities, support decision-making, and demonstrate impact. This leader will work across the organization to connect analytics and insights to enterprise priorities and measurable impact in a way that helps leaders understand what is happening, why it matters, and where to act.

This role will be responsible for:

• Lead enterprise analytics and outcomes capabilities, ensuring data is used to inform priorities, guide investment decisions, and measure impact across the enterprise.
• Translate complex data into clear insights, narratives, and recommendations that help executives, product teams, clinical leaders, clients, and partners understand where to act and how to create measurable value.
• Build scalable measurement practices that help GreenShield assess performance, outcomes, and impact across its portfolio.
• Develop clear, evidence-based insights for internal and external stakeholders to demonstrate impact.
• Partner cross-functionally to embed analytics and outcome measures into planning, decision-making, client insights, and performance management.
• Use data-driven insights to support better experiences, decisions, and outcomes.
• Provide thought leadership on data quality, governance, privacy, responsible AI, and scalable analytics practices, working closely with Technology and enterprise data teams to ensure the right data foundations are in place.
• Build and lead a high-performing team that combines analytical depth, business judgment, storytelling, and a practical orientation toward measurable outcomes.

WHO WE'RE LOOKING FOR

• 15+ years of progressive analytics experience in health care, benefits, insurance, consulting, or a related field, including senior leadership accountability for analytics, insight generation, and business impact.
• Proven ability to turn data into insight, insight into action, and action into measurable business, customer, and health outcomes.
• Exceptional storytelling skills, with the ability to translate complex analysis into simple, credible, executive-ready narratives for internal leaders, clients, partners, and external audiences.
• Business-oriented analytics leader who can ask the right questions, define the right measures, challenge assumptions, and connect data to decisions that improve performance and impact.
• Experience building outcome frameworks, dashboards, scorecards, insights, analytics products, or executive reporting that drive decision-making.
• Advanced analytics expertise, including predictive modelling, segmentation, measurement design, statistical analysis, data visualization, and practical application to business, customer, and health outcome questions.
• Strong advanced analytics capability, including familiarity with AI and machine learning applications.
• A collaborative, practical, and outcomes-focused leadership style, with the ability to operate at both strategic and execution levels in a fast-moving environment.

WHAT WE OFFER

Base Salary: Range exempt

Offer positioning: Determined using relevant experience, skills, internal equity and current market data.

Additional compensation: Eligible for a discretionary target bonus.

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).

Posting disclosures: This is for an existing vacancy.

Work model: Hybrid

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.