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Added 31 mins ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
Added 1 hour ago
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Management Consulting Senior Analyst (CPA Candidate)
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Ottawa, ON · Toronto, ON
- Full-time
Experience with automation, analytics, Power BI, advanced Excel, or process improvement initiatives.
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DC
ACCOUNTS PAYABLE ANALYST
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- Full-time
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Master Data Mgmt Analyst
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- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
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CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
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Added 5 hours ago
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Senior Analyst, Enterprise & Operational Risk Management
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- $80,000 to $100,000 CAD / year
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Experience supporting process improvement initiatives, reporting automation, or risk analytics.
Added 8 hours ago
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Cost Analyst
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EOI: CARE+ IT Business Systems Analyst
Muskoka Algonquin Healthcare
Huntsville, ON
- Full-time
Expressions of interest are being accepted from employees who wish to work as an IT Business Systems Analyst for the CARE+ Electronic Medical Records (EMR) Project.
Added 10 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 10 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 12 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
Added 12 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
Added 12 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
Added 13 hours ago
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CXF Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Partner with business teams to improve platform utilization, data quality, and local process adherence, and gather user feedback to identify improvement opportunities.
Added 13 hours ago
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Data Products Manager
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Toronto, ON · CAN - Toronto Head Office
- Full-time
…investigating the underlying business problem (whether data, process, or technology) before a solution is shaped - so that demand is well-framed and investment is directed at the right root…
Added 13 hours ago
CM
Senior Financial Analyst
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- $75,000 to $90,000 CAD / year
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CanCap has the immediate need for a skilled and energetic Senior Financial Analyst, reporting to the Manager, Finance. The Senior Financial Analyst will play an important role in the…
Added 13 hours ago
Financial Analyst - Phy. Compensation & Recon
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Position Title: Financial Analyst - Physician Compensation & Reconciliation
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Sr. Analyst, Securities Operations (14-month contract)
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- $103,000 to $153,000 CAD / year
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Reporting to the Senior Manager, Securities Operations, the Senior Analyst is the subject matter expert of this team and has extensive knowledge of derivatives and marketable products…
Added 15 hours ago
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Analyste Des Systèmes D'affaires (BSA) / Business Systems Analyst (BSA)
TEKsystems
Montreal, QC
- $80 to $90 CAD / hour
- Contract
Experience with process improvement and optimization.
Added 15 hours ago
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Customer Service Analyst - Investment Banking - Hybrid 1 Day/M In Office
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Toronto, ON
- $22 to $24 CAD / hour
- Full-time
Take part in team projects and process improvement initiatives
Added 15 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 15 hours ago
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Analyst, Data Governance
Canadian Tire Corporation
Oakville, ON
- Full-time
Experience in process design/improvement initiatives and leveraging automation.
Added 16 hours ago
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Business Systems Analyst
Wiraa
Canada
- Full-time
The Business Analyst role at Electric Mind is designed for professionals who excel at bringing clarity to complex challenges and transforming uncertainty into actionable strategies. In this…

Greenstone Financial Services Canada

Data Analyst

Toronto, ON, Canada
North York, ON, Canada

$70,000 to $80,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $70,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 1–3 years of experience in Data Analytics, Business Intelligence, or a related analytical role.
Posting language: English
Posted: Oct 9, 2026

Original job description

Role Overview

We are seeking a hands-on and business-focused Data Analyst to support data-driven decision-making across our Life Insurance operations.

The role will support Sales, Care & Support, and Lead Management through performance reporting, data analysis, process automation, and actionable insights. The successful candidate will work closely with business stakeholders to monitor performance, investigate trends, and identify opportunities to improve sales effectiveness, customer retention, and operational efficiency.

This role is suited to an analyst who is comfortable working independently with data while continuing to develop their strategic and commercial analytics capability.

Key Responsibilities

1. Sales & Lead Analytics – 20%

Monitor lead performance, contact rates, conversion, sales performance, and advisor productivity.
Develop and maintain dashboards, scorecards, and recurring performance reporting.
Analyze lead sources, customer segments, and sales funnel performance to identify trends and improvement opportunities.
Support sales optimization, lead allocation, capacity planning, and performance analysis.
Conduct ad-hoc analysis to support Sales and Lead Management initiatives.

2. Care & Retention Analytics – 50%

Analyze post-sales customer and policyholder performance to identify drivers of retention, persistency, and customer experience.
Monitor and report on key Care & Support metrics, including retention, lapse, service levels, and customer engagement.
Conduct customer, cohort, and root-cause analysis to identify performance drivers.
Support the development and measurement of customer retention initiatives.
Partner with Care & Support teams to identify operational improvement opportunities and measure outcomes.

3. Reporting, Automation & Data Quality – 20%

Develop and maintain Power BI dashboards and automated reporting solutions.
Use SQL and Python to extract, transform, validate, and analyze data.
Identify opportunities to reduce manual reporting and improve reporting efficiency through automation.
Perform data validation and reconciliation to ensure reporting accuracy.
Maintain clear KPI definitions, reporting documentation, and analytical methodologies.

4. Business & Knowledge Support – 10%

Support ad-hoc analytical requests across Sales, Care & Support, and Lead Management.
Document key business processes, analytical methodologies, and reporting frameworks.
Support knowledge-sharing and knowledge-transfer activities across teams.
Provide analytical support for new market initiatives as required.

Qualifications

Bachelor’s degree in data Analytics, Statistics, Mathematics, Computer Science, Business, Economics, or a related field.
1–3 years of experience in Data Analytics, Business Intelligence, or a related analytical role.
Experience in Life Insurance, Financial Services, Sales Analytics, Customer Analytics, or another regulated industry is preferred.

Technical Skills

Strong SQL skills, including Microsoft SQL Server / T-SQL.
Working knowledge of Python for data analysis and automation.
Proficiency with Power BI and/or Tableau.
Advanced Microsoft Excel skills.
Experience with automated reporting, data validation, and ETL processes.
Working knowledge of statistical analysis and A/B testing is desirable.
Familiarity with AI/ML tools and concepts is considered a nice-to-have.

Core Competencies

Strong analytical and problem-solving skills.
Ability to translate data into clear and actionable business insights.
Good communication and stakeholder management skills.
Strong attention to detail and commitment to data quality.
Ability to manage multiple priorities and work independently.
Curious, commercially aware, and comfortable investigating business performance.
Customer-focused mindset with an interest in developing deeper business and strategic analytics capability.

Why Join Us

Work directly on analytics supporting sales growth and customer retention.
Gain exposure to multiple areas of the Life Insurance customer lifecycle.
Develop technical, commercial, and strategic analytics capability.
Work closely with business leaders and cross-functional teams.
Opportunity to contribute to automation, process improvement, and future market initiatives.

Benefits

That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

What's in it for you?

4 weeks vacation per year
10 paid sick days per year
Hybrid role – 3 days in office and 2 days work-from-home
100% employer paid health benefits from day 1 including $500 Healthcare Spending Account
Parental leave top-up
5% RRSP matching after 3 months of service
Learning and growth opportunities
Free weekly lunches, epic social events, and more!

If this role interests you, we would love to hear from you!

Apply now!

Apply About employer

More about this job

Responsibilities

Analyze sales, lead, customer retention, policyholder, and care performance to identify trends, root causes, and opportunities to improve business outcomes. Develop dashboards and automated reporting, validate data, document KPIs and methodologies, and provide analytical support to cross-functional teams.

Requirements

A bachelor's degree in analytics, statistics, mathematics, computer science, business, economics, or a related field is specified, along with 1–3 years of experience in data analytics, business intelligence, or a related analytical role. Candidates should have strong SQL skills, working knowledge of Python, proficiency with Power BI and/or Tableau, advanced Excel skills, and strong analytical, communication, and data-quality capabilities.

Skills

SQL
Microsoft SQL Server
T-SQL
Python
Power BI
Tableau
Microsoft Excel
Data Analysis
Business Intelligence
Dashboard Development
Automated Reporting
ETL
Data Validation
Statistical Analysis
A/B Testing
Stakeholder Management

Benefits

Four Weeks Of Vacation Per Year
10 Paid Sick Days Per Year
Hybrid Work Arrangement
Employer-Paid Health Benefits From Day One
$500 Healthcare Spending Account
Parental Leave Top-Up
5% RRSP Matching After Three Months
Learning And Growth Opportunities
Free Weekly Lunches
Social Events

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Sales Analytics
Lead Management
Customer Analytics
Customer Retention
Persistency
Policyholder Analytics
Care And Support Metrics
SQL
Microsoft SQL Server
T-SQL
Python
Power BI
Tableau
Microsoft Excel
ETL
Automated Reporting
Data Validation
Data Reconciliation
Dashboard Development
Performance Reporting
Lead Conversion
Advisor Productivity
Cohort Analysis
Root-Cause Analysis
Statistical Analysis
A/B Testing
Data Quality
Process Automation
Financial Services

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