Closed listing
Live-out Superintendent
- Waterloo, ON, Canada
Salary Range: $40,000 - 45,000 per year · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Salary Range: $40,000 - 45,000 per year
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Job Description
Summary: Superintendents are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect payments, maintain cleanliness, general maintenance, and lease apartments as necessary.
Salary Range: $40,000 - 45,000 per year
What You’ll Get To Do
Customer Focus
Summary: Superintendents are the first point of contact for residents, with a positive, friendly attitude and focus on customer service and tenant retention. They work on site to respond to emergencies and tenant concerns, allow access to trade workers, collect payments, maintain cleanliness, general maintenance, and lease apartments as necessary.
Salary Range: $40,000 - 45,000 per year
What You’ll Get To Do
Customer Focus
- Respond to all tenant questions, concerns and complaints in a timely manner
- Rent upcoming suites utilizing and adhering to all Greenwin leasing policies
- Perform administrative duties as required, keep detailed records of situations, and maintain accurate records with respect to work orders
- Be on call in accordance with the building schedule and provide support for after-hours emergencies
- Escalate issues to the Property Manager as necessary and relay office communications to tenants
- Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager
- Responsible for day to day building operations, including general maintenance and ensuring all common areas are clean
- Prepare and clean apartments for new residents and assist with the move-in and move-out process
- Monitor and maintain cleanliness of garbage chutes and compactor
- Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)
- Additional duties depending on building needs and as required by the Property Manager
- Prior experience as a Superintendent an asset
- Excellent organizational and time management skills
- Professional with excellent communication and customer service skills
- Ability to prioritize tasks, strong follow up skills with the ability to deal with confidentiality and sensitive issues
- Intermediate computer skills
- Reliable, dependable and respectful
- Ability to work long hours and under pressure
More about this job
Responsibilities
Serve as the primary contact for residents by addressing questions and complaints, leasing available apartments, maintaining records, and supporting after-hours emergencies. Oversee daily building operations, including general maintenance, cleanliness, apartment preparation, move-ins and move-outs, and seasonal duties.
Requirements
Prior superintendent experience is an asset, along with strong organizational, time-management, communication, and customer-service skills. Candidates should have intermediate computer skills, be reliable and respectful, handle confidential matters, prioritize tasks, and be able to work long hours under pressure.
Skills
- Customer Service
- Tenant Relations
- Building Maintenance
- Property Operations
- Leasing
- Administrative Duties
- Record Keeping
- Work Order Management
- Emergency Response
- Communication
- Organization
- Time Management
- Task Prioritization
- Computer Skills
- Confidentiality
- Seasonal Maintenance
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Trades
- Customer Service & Support
- Administrative
- Legal
Keywords
- Superintendent
- Property Management
- Real Estate
- Tenant Relations
- Customer Service
- Tenant Retention
- Apartment Leasing
- Building Operations
- General Maintenance
- Work Orders
- Emergency Response
- After-Hours Support
- Rent Collection
- Legal Documentation
- Landlord-Tenant Litigation
- Apartment Preparation
- Move-In Process
- Move-Out Process
- Garbage Chutes
- Compactor Maintenance
- Gardening
- Snow Removal
- Salting
- Record Keeping
- Administrative Duties