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Added 11 mins ago
Technicien services terrain / Field Service Technician
Integrated Power Services
Quebec, QC · Greater Quebec City Metropolitan Area
Full-time
Added 11 mins ago
Service Technician
Top Tier Talent Group
Mississauga, ON
Full-time
Our client is seeking an experienced Service Technician to maintain and repair snow and ice removal equipment. This permanent, full-time role combines work in the service shop with field…
Added 12 mins ago
Quality Assurance Technician (Canada)
Cronos Group Inc.
Stayner, ON
As the QA Technician, you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Technician will complete tasks related to…
Added 12 mins ago
Controls Service Technician
Johnson Controls
Toronto, ON · Richmond Hill, ON
Full-time
…advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society…
Added 40 mins ago
Paramedic Logistics Support Technician
Kawartha Lakes
Kawartha Lakes, ON
Full-time
The Paramedic Logistics Support Technician is responsible for various aspects related to Fleet, such as equipment and supply management, distribution, specification development, maintenance…
Added 41 mins ago
Quality Management Technician II
City of Quinte West
Quinte West, ON
Reporting to the Manager of Water/Wastewater Services, the Quality Management Technician will assist the Manager of Water/Wastewater Services, Compliance Coordinator, Superintendents and…
Added 41 mins ago
Technical Trainer Instructor - Senior
Cummins
Acheson, AB
Full-time
Evaluate training effectiveness through participant feedback, performance metrics, and field results to drive continuous improvement.
Added 56 mins ago
Adult Education Teacher
Safety Check Inspections
NS · Nova Scotia, Canada
Full-time
…Safety Check Inspections also provides confined space rescue technician training and confined space equipment rentals, supporting comprehensive workplace safety solutions for diverse…
Added 56 mins ago
Materials Technician - Casual (26062)
GEMTEC Consulting Engineers and Scientists Limited.
Hanwell, NB
…Ontario, and we are looking for a motivated and skilled Materials Technician to join our Team. GEMTEC management understands that creative, talented employees are assets, and that investing…
Added 56 mins ago
Field Labourers (Archaeology Field Technicians) - Hamilton
Stantec
ON · Stoney Creek, ON
Full-time
Under the Collective Agreement between Stantec and LiUNA, the hourly wage for the Archaeology Field Technician position for the 2026 field season ranges from $24.12 to $29.71 per hour,…
Added 56 mins ago
Field Service Technician 1
Rochester Midland Corporation
Coquitlam, BC · Vancouver, BC
Full-time
The Field Service Technician I provides service to all contracted Food Safety and Water Treatment accounts through efficient monitoring and application of service programs and procedures.…
Added 1 hour ago
Mechanical Designer – HVAC & Building Systems
BPA
Toronto, ON
Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 1 hour ago
Calibration Technician
Axe Inc
Mirabel, QC
$28 to $40 CAD / hour
Full-time
Axe is conducting a confidential search for an experienced Calibration Technician II on behalf of a well-established technical services organization in the Greater Montreal Area.
Added 1 hour ago
Mechanical Technician
BPA
Toronto, ON
Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 1 hour ago
IT Onsite Support Technician
Arvato
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 1 hour ago
Resident Maintenance Technician
KION Group
Montreal, QC · DEMATIC Montreal
Full-time
Dematic Corporation is now hiring for a Regional Resident Maintenance Technician. Under the direction of the Senior Field Service Manager, this position provides service and repair as well…
Added 1 hour ago
IT Onsite Support Technician
Bertelsmann-Jobs
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 1 hour ago
Accounts Receivable and Collections Technician
Lemay
Montreal, QC
Full-time
The Accounts Receivable and Collections Technician is responsible for managing a significant client portfolio, from the application of incoming payments through to the collection of…
Added 1 hour ago
Maintenance Technician - Night shift
SECURE
Edmonton, AB
Other
…and we actively seek out a wide range of applicants for both field operations and office…
Added 1 hour ago
Engineering Operations Technician (EOT), Data Center Engineering Operations
Amazon
Airdrie, AB
Amazon is currently hiring Building Technicians to support our data centers. The Building Operations Technician is responsible for overseeing the maintenance of all electrical, mechanical,…
Added 1 hour ago
Associate Support Technician
Government of Prince Edward Island
Charlottetown, PE
$54,561 to $58,617 CAD / year
Temporary
Completion of a diploma program in computer technology or related field with some training in computer technology;
Added 1 hour ago
Accounts Receivable and Collections Technician
Lemay
Montreal, QC
Full-time
The Accounts Receivable and Collections Technician is responsible for managing a significant client portfolio, from the application of incoming payments through to the collection of…
Added 2 hours ago
Technician - Equipment Field Service
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
Full-time
The Heavy-Duty Equipment Field Technician will be responsible for travelling to customers’ locations and repairing and maintaining heavy duty equipment including construction and forestry…
Added 2 hours ago
Mitigation Operations Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
Full-time
…processes, productivity, quality and performance of an entire field…
Added 2 hours ago
Technician
BIA
Cameroon, Came
The technician provides effective & efficient technical interventions on products, equipment and systems used in the field operation, and under own scope of responsibility, in order to…

Greenworks Tools Canada

Technical Support Representative-Call Center

East Gwillimbury, ON, Canada

Pay: $26 CAD / hour
Job type: Full-time
Experience: Experience Required: 1-3 years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Title: Technical Support Representative-Call Center

Employment Type: Full-Time

Location: In- person ( 67 Toll Rd, Holland Landing, On L9N 1H2-Canada)

Pay Rate: $26/hr.

Shift: Monday-Friday (9:00am-5:30pm)

Experience Required: 1-3 years of relevant experience

Company Summary:

Power the future. Grow with Greenworks Tools.

At Greenworks Tools, we're transforming outdoor power with innovative, battery-powered technology designed to deliver powerful, cleaner, and quieter performance.

As a global leader in battery-powered outdoor power equipment, we offer a full range of solutions for DIY consumers, landscaping professionals, and commercial users 24V to commercial-grade 82V platforms.

Our people are at the heart of innovation. Join Greenworks and build your career while helping shape a cleaner, smarter, a cleaner, smarter and more sustainable future.

Position Summary

We are seeking a Technical Support Representative-Call Center to provide expert technical support for Greenworks residential and commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and solutions.

The successful candidate will combine strong mechanical and electrical knowledge with excellent communication and problem solving skills. This position will also support technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support experience.

If you enjoy solving technical challenges, helping others, and working with innovative battery-powered technology, we'd love to hear from you.

Essential Duties and responsibilities

Troubleshooting electrical and mechanical problems on commercial and residential Units.
Providing technical guidance and maintenance support to dealers.
Provide technical training in-person, digitally, or with written programs when necessary.
Effective time management with ability to prioritize workload demands.
Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
Support Customer Service with Salesforce activated action items hourly/daily.
Responsible for understand, facilitating, and coordinating all efforts regarding the A3S/ Greenworks Fleet Connect (remote product support).
Will be required to perform any other duties necessary.

Required Education and Experience

Education from a college of Applied Science and Technology majoring in one of these fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar field.
Work experience with electric/battery operating equipment and systems would be a plus.
Advanced mechanical and electronic knowledge.
Must be able to read and interpret electrical schematics and blueprints.
Experience and knowledge with AC and DC motors and their controllers.
Be proficient in the operation of various measuring tools, instruments and power tools. Including but not limited to multimeter, Megohm-meter, AC/DC power source.
Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
Knowledge of CAN BUS and other communication protocols preferred.
Proficient communication skills ( verbal and written) with the ability to provide conflict resolution.
Proven track record on key performance indicators (KPI) driving results for the company, department, and personal success.

Nice to have qualifications

Schedule flexibility
Bilingual ( French or Spanish fluency)
Previous call center experience
Experience with Salesforce

Benefits

Single Health Coverage
Opportunities for career progression
Product discount
Complementary coffee on site
Paid sick days, personal days and vacation time

We use AI-powered tools to help streamline parts of our recruitment process, such as resume screening. These tools supports-but do not replace-human decision-making. Final hiring decisions are always made by our Hiring team and HR team.

Company Summary:

As a rapidly growing manufacturer of residential, commercial, and lifestyle products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

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More about this job

Responsibilities

Troubleshoot electrical and mechanical issues in residential and commercial equipment, and provide dealers and customers with technical guidance, maintenance support, and training. Coordinate remote product diagnostics through A3S/Greenworks Fleet Connect and support Customer Service by handling Salesforce action items and resolving issues efficiently.

Requirements

Requires college-level education in a relevant applied science or technology field, such as mechatronics, electromechanical technology, electronics, or electrical engineering technology, along with advanced mechanical and electronic knowledge. Candidates should be able to interpret schematics, troubleshoot equipment, use diagnostic instruments, understand AC/DC motors and controllers, and communicate effectively; 1–3 years of relevant experience is specified.

Skills

Electrical Troubleshooting
Mechanical Troubleshooting
Battery-Powered Equipment
Electrical Schematics
Blueprint Interpretation
AC And DC Motors
Motor Controllers
Multimeter Operation
Megohmmeter Operation
AC/DC Power Sources
Root Cause Analysis
Technical Training
Customer Support
Communication
Conflict Resolution
Time Management

Benefits

Single Health Coverage
Career Progression Opportunities
Product Discount
Complimentary Coffee On Site
Paid Sick Days
Paid Personal Days
Paid Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Call Center
Electrical Troubleshooting
Mechanical Troubleshooting
Battery-Powered Equipment
Mechatronics
Electromechanical Technology
Electronics
Electrical Engineering Technology
Electrical Schematics
Blueprints
AC Motors
DC Motors
Motor Controllers
Multimeter
Megohmmeter
AC/DC Power Source
Root Cause Analysis
CAN Bus
Communication Protocols
Salesforce
A3S
Greenworks Fleet Connect
Remote Product Diagnostics
Technical Training
Customer Service
Key Performance Indicators
Electric Equipment
Power Tools

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