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Added 17 mins ago
Mechanical Technician | Manufacturing
Albarrie Canada Limited
Barrie, ON
$60,000 to $65,000 CAD / year
Full-time
Under the guidance of the Engineering Manager, this position performs a variety of functions in an engineering and manufacturing capacity. These duties include but are not limited to…
Added 1 hour ago
Maintenance Manager
P&H
Cambridge, ON
Full-time
Bachelor's degree in Engineering, Applied Science Technologist (AScT), Journeyman/Red Seal trades certification as Millwright or Electrician.
Added 2 hours ago
Lab Technologist
Magellan
Winnipeg, MB
Magellan Aerospace, Winnipeg has an exciting career opportunity for a full-time Lab Technologist at our Rockwood Propellant Plant. The Rockwood facility is located just 20 minutes North of…
Added 2 hours ago
Tool Designer
Magellan
Winnipeg, MB
Provides advice and guidance to the department and externally to the Manufacturing Engineering team, NC Programming, Facilities, Estimators, and Tool & Die Makers.
Added 2 hours ago
Resident Maintenance Technician
KION Group
Montreal, QC · DEMATIC Montreal
Full-time
Technologist/technician in electrical, mechatronics program, or equivalent experience.
Added 3 hours ago
Manufacturing Technologist
Promation
Oakville, ON
$78,000 to $83,000 CAD / year
Full-time
We’re looking for a Manufacturing Technologist to join our fast-paced, project-driven environment. In this role, you will bridge engineering and manufacturing - ensuring parts are…
Added 4 hours ago
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
$26 CAD / hour
Full-time
…fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar…
Added 4 hours ago
Electrical Planner
AltaSteel
AB · Edmonton, AB
Full-time
Journeyperson Electrician Certification, Electrical Technologist Diploma or equivalent
Added 4 hours ago
Test Engineering Technologist
Husky Technologies
Bolton, ON
Full-time
…powerful risk prioritized product development process.The Test Engineering Technologist plays a critical role by working within the Innovation and Sustainability Team, helping to bring…
Added 5 hours ago
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
Full-time
Title: Test Engineering Technologist - Process Packaging
Added 5 hours ago
Senior Manager, Maintenance and Reliability Engineering
Sofina Foods Inc
Calgary, AB
Engineering Degree or Engineering Technologist Diploma (mechanical / industrial / electrical);
Added 5 hours ago
Electrical Engineer/Specialist (Power & Drives)
Spartan Controls Ltd.
Calgary, AB
An integral component of the project team working with project management, engineering, and manufacturing personnel.
Added 5 hours ago
VTS Test Technologist Co-op
Svante
Burnaby, BC
As the VTS (Variable Test Station) Test Technologist Co-op, you will support essential process testing activities, test execution, and data analysis. You will translate engineering test…
Added 5 hours ago
Electrical Engineer/Specialist (Power & Drives)
Spartan Controls
Calgary, AB
Full-time
An integral component of the project team working with project management, engineering, and manufacturing personnel.
Added 8 hours ago
Senior Engineering Technologist, Structural & Outfitting
Insight Global
Ottawa, ON
$90,000 to $100,000 CAD / year
Full-time
Insight Global is looking for a Senior Structural & Outfitting Engineering Technologist to join the team with one of our largest shipbuilding clients full-time. The successful candidate…
Added 10 hours ago
Test Engineering Technologist
Husky Technologies
Bolton, ON
Full-time
…powerful risk prioritized product development process.The Test Engineering Technologist plays a critical role by working within the Innovation and Sustainability Team, helping to bring…
Added 10 hours ago
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
Full-time
Title: Test Engineering Technologist - Process Packaging
Added 16 hours ago
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
Full-time
Title: Test Engineering Technologist - Process Packaging
Added 16 hours ago
Test Engineering Technologist
Husky Technologies
Bolton, ON
Full-time
…powerful risk prioritized product development process.The Test Engineering Technologist plays a critical role by working within the Innovation and Sustainability Team, helping to bring…
Added 20 hours ago
Hardware Engineering Technologist
Daanaa
Vancouver, BC
Full-time
We are growing here at Daanaa and are looking for a Hardware Engineering Technologist to provide hands-on support across the development, testing, troubleshooting, and validation of our…
Added 1 day ago
manufacturing technologist
Merit Kitchens Ltd.
Surrey, BC
Full-time
Develop manufacturing and processing procedures
Added 1 day ago
Estimator
WGI Group
Brandon, MB
Full-time
A Certified Engineering Technologist or equivalent designation will be viewed favourably.
Added 1 day ago
Detailer
WGI Group
Brandon, MB · Winkler, MB
Full-time
A Certified Engineering Technologist or equivalent designation will be viewed favourably.
Added 1 day ago
Automation Technician
Manufacturing Job Site
Guelph, ON
Internship
Completion of a minimum 3-year diploma or degree program in a Technologist or Engineering program from Electrical/Mechatronics/Electronics or equivalent.
Added 2 days ago
Technical Sales Specialist, Pressure Management
Wajax
Acheson, AB · Calgary, AB
Full-time
Engineering Degree preferred; Technologist Diploma with experience will be considered. P.Eng. considered an asset.

Greenworks Tools Canada

Technical Support Representative-Call Center

East Gwillimbury, ON, Canada

Pay: $26 CAD / hour
Job type: Full-time
Experience: Experience Required: 1-3 years of relevant experience
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Title: Technical Support Representative-Call Center

Employment Type: Full-Time

Location: In- person ( 67 Toll Rd, Holland Landing, On L9N 1H2-Canada)

Pay Rate: $26/hr.

Shift: Monday-Friday (9:00am-5:30pm)

Experience Required: 1-3 years of relevant experience

Company Summary:

Power the future. Grow with Greenworks Tools.

At Greenworks Tools, we're transforming outdoor power with innovative, battery-powered technology designed to deliver powerful, cleaner, and quieter performance.

As a global leader in battery-powered outdoor power equipment, we offer a full range of solutions for DIY consumers, landscaping professionals, and commercial users 24V to commercial-grade 82V platforms.

Our people are at the heart of innovation. Join Greenworks and build your career while helping shape a cleaner, smarter, a cleaner, smarter and more sustainable future.

Position Summary

We are seeking a Technical Support Representative-Call Center to provide expert technical support for Greenworks residential and commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and solutions.

The successful candidate will combine strong mechanical and electrical knowledge with excellent communication and problem solving skills. This position will also support technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support experience.

If you enjoy solving technical challenges, helping others, and working with innovative battery-powered technology, we'd love to hear from you.

Essential Duties and responsibilities

Troubleshooting electrical and mechanical problems on commercial and residential Units.
Providing technical guidance and maintenance support to dealers.
Provide technical training in-person, digitally, or with written programs when necessary.
Effective time management with ability to prioritize workload demands.
Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
Support Customer Service with Salesforce activated action items hourly/daily.
Responsible for understand, facilitating, and coordinating all efforts regarding the A3S/ Greenworks Fleet Connect (remote product support).
Will be required to perform any other duties necessary.

Required Education and Experience

Education from a college of Applied Science and Technology majoring in one of these fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar field.
Work experience with electric/battery operating equipment and systems would be a plus.
Advanced mechanical and electronic knowledge.
Must be able to read and interpret electrical schematics and blueprints.
Experience and knowledge with AC and DC motors and their controllers.
Be proficient in the operation of various measuring tools, instruments and power tools. Including but not limited to multimeter, Megohm-meter, AC/DC power source.
Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
Knowledge of CAN BUS and other communication protocols preferred.
Proficient communication skills ( verbal and written) with the ability to provide conflict resolution.
Proven track record on key performance indicators (KPI) driving results for the company, department, and personal success.

Nice to have qualifications

Schedule flexibility
Bilingual ( French or Spanish fluency)
Previous call center experience
Experience with Salesforce

Benefits

Single Health Coverage
Opportunities for career progression
Product discount
Complementary coffee on site
Paid sick days, personal days and vacation time

We use AI-powered tools to help streamline parts of our recruitment process, such as resume screening. These tools supports-but do not replace-human decision-making. Final hiring decisions are always made by our Hiring team and HR team.

Company Summary:

As a rapidly growing manufacturer of residential, commercial, and lifestyle products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

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More about this job

Responsibilities

Troubleshoot electrical and mechanical issues in residential and commercial equipment, and provide dealers and customers with technical guidance, maintenance support, and training. Coordinate remote product diagnostics through A3S/Greenworks Fleet Connect and support Customer Service by handling Salesforce action items and resolving issues efficiently.

Requirements

Requires college-level education in a relevant applied science or technology field, such as mechatronics, electromechanical technology, electronics, or electrical engineering technology, along with advanced mechanical and electronic knowledge. Candidates should be able to interpret schematics, troubleshoot equipment, use diagnostic instruments, understand AC/DC motors and controllers, and communicate effectively; 1–3 years of relevant experience is specified.

Skills

Electrical Troubleshooting
Mechanical Troubleshooting
Battery-Powered Equipment
Electrical Schematics
Blueprint Interpretation
AC And DC Motors
Motor Controllers
Multimeter Operation
Megohmmeter Operation
AC/DC Power Sources
Root Cause Analysis
Technical Training
Customer Support
Communication
Conflict Resolution
Time Management

Benefits

Single Health Coverage
Career Progression Opportunities
Product Discount
Complimentary Coffee On Site
Paid Sick Days
Paid Personal Days
Paid Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Call Center
Electrical Troubleshooting
Mechanical Troubleshooting
Battery-Powered Equipment
Mechatronics
Electromechanical Technology
Electronics
Electrical Engineering Technology
Electrical Schematics
Blueprints
AC Motors
DC Motors
Motor Controllers
Multimeter
Megohmmeter
AC/DC Power Source
Root Cause Analysis
CAN Bus
Communication Protocols
Salesforce
A3S
Greenworks Fleet Connect
Remote Product Diagnostics
Technical Training
Customer Service
Key Performance Indicators
Electric Equipment
Power Tools

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