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Added 47 mins ago
Cashier/Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
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- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain with small to mid-size shipments.
Added 1 hour ago
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Order Management & WorkForce Planner
Skechers
Surrey, BC · Canada: Distribution Center (DC)
- Full-time
Demonstrable experience in WMS, database query management (AS400 is preferred).
Added 1 hour ago
HB
Assistant Manager - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 3 hours ago
S
Turnaround Maintenance Scheduler
Shell
Sarnia, ON
- Full-time
Bachelor’s degree or 3 or more years of relevant industry experience
Added 3 hours ago
S
Project Engineer
Shell
Sarnia, ON
- Full-time
8 or more years of experience, preferably in project management or a combination of project management and discipline engineering
Added 3 hours ago
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Heavy Duty Technician - Fort McMurray Rotation
Wajax
Pasadena, NL
- Full-time
…(gasoline and diesel), and engine components typically on-site at customer or road side…
Added 3 hours ago
NI
Customer Service Representative
NRI Industrial Sales
Mississauga, ON
- Full-time
Representative to join our Customer Service team. The successful candidate will support
Added 3 hours ago
PE
Business Development Representative
PheedLoop Events
Toronto, ON
- Full-time
We’re hiring an outbound Business Development Representative (BDR) to drive net-new pipeline. This is a frontline, prospecting-focused role. You’ll be powering the engine that fills the top…
Added 3 hours ago
PM
Customer Service Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $60,000 to $65,000 CAD / year
- Contract
Partner with cross-functional teams to streamline processes, eliminate waste, improve communication, and enhance the customer experience.
Added 4 hours ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 hours ago
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Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 4 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Venture Media
Toronto, ON
- From $60,000 CAD / year
- Full-time
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Added 4 hours ago
WS
Employment Skills Facilitator
WCG Services
North Vancouver, BC
- Full-time
Experience coaching and mentoring clients, working with individuals with complex barriers and inclusion groups, and building partnerships with employers, community agencies, and other…
Added 4 hours ago
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Field Sales Repersentative
Kognitive Sales Solutions
Spruce Grove, AB
- Full-time
0-2 years of experience in sales, customer service, or a related field
Added 4 hours ago
PM
Bilingual Customer Service Representative
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- Full-time
The Bilingual Customer Service Representative is responsible for providing exceptional customer support in both English and French and acting as a key liaison between customers, Sales…
Added 4 hours ago
GT
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
- $26 CAD / hour
- Full-time
…technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support…
Added 5 hours ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Build, enhance, and nurture customer relationships to secure customer loyalty and generate business
Added 5 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is…
Added 5 hours ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 5 hours ago
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Customer Service Representative
Transx Ltd
Rosser, MB
- Full-time
TransX has an exciting opportunity for a Customer Service Representative to join our Customer Service team in the Winnipeg Terminal. The Customer Service Representative is responsible for…

Greenworks Tools Canada

Technical Support Representative-Call Center

East Gwillimbury, ON, Canada

$26 CAD / hour · Full-time

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Job details

Pay: $26 CAD / hour
Job type: Full-time
Experience: Experience Required: 1-3 years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Title: Technical Support Representative-Call Center

Employment Type: Full-Time

Location: In- person ( 67 Toll Rd, Holland Landing, On L9N 1H2-Canada)

Pay Rate: $26/hr.

Shift: Monday-Friday (9:00am-5:30pm)

Experience Required: 1-3 years of relevant experience

Company Summary:

Power the future. Grow with Greenworks Tools.

At Greenworks Tools, we're transforming outdoor power with innovative, battery-powered technology designed to deliver powerful, cleaner, and quieter performance.

As a global leader in battery-powered outdoor power equipment, we offer a full range of solutions for DIY consumers, landscaping professionals, and commercial users 24V to commercial-grade 82V platforms.

Our people are at the heart of innovation. Join Greenworks and build your career while helping shape a cleaner, smarter, a cleaner, smarter and more sustainable future.

Position Summary

We are seeking a Technical Support Representative-Call Center to provide expert technical support for Greenworks residential and commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and solutions.

The successful candidate will combine strong mechanical and electrical knowledge with excellent communication and problem solving skills. This position will also support technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support experience.

If you enjoy solving technical challenges, helping others, and working with innovative battery-powered technology, we'd love to hear from you.

Essential Duties and responsibilities

Troubleshooting electrical and mechanical problems on commercial and residential Units.
Providing technical guidance and maintenance support to dealers.
Provide technical training in-person, digitally, or with written programs when necessary.
Effective time management with ability to prioritize workload demands.
Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
Support Customer Service with Salesforce activated action items hourly/daily.
Responsible for understand, facilitating, and coordinating all efforts regarding the A3S/ Greenworks Fleet Connect (remote product support).
Will be required to perform any other duties necessary.

Required Education and Experience

Education from a college of Applied Science and Technology majoring in one of these fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar field.
Work experience with electric/battery operating equipment and systems would be a plus.
Advanced mechanical and electronic knowledge.
Must be able to read and interpret electrical schematics and blueprints.
Experience and knowledge with AC and DC motors and their controllers.
Be proficient in the operation of various measuring tools, instruments and power tools. Including but not limited to multimeter, Megohm-meter, AC/DC power source.
Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
Knowledge of CAN BUS and other communication protocols preferred.
Proficient communication skills ( verbal and written) with the ability to provide conflict resolution.
Proven track record on key performance indicators (KPI) driving results for the company, department, and personal success.

Nice to have qualifications

Schedule flexibility
Bilingual ( French or Spanish fluency)
Previous call center experience
Experience with Salesforce

Benefits

Single Health Coverage
Opportunities for career progression
Product discount
Complementary coffee on site
Paid sick days, personal days and vacation time

We use AI-powered tools to help streamline parts of our recruitment process, such as resume screening. These tools supports-but do not replace-human decision-making. Final hiring decisions are always made by our Hiring team and HR team.

Company Summary:

As a rapidly growing manufacturer of residential, commercial, and lifestyle products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

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More about this job

Responsibilities

The Technical Support Representative will troubleshoot electrical and mechanical issues for residential and commercial products while providing technical guidance to dealers and customers. This role also involves conducting technical training, managing remote product diagnostics, and collaborating with Customer Service to resolve issues efficiently.

Requirements

Candidates must hold a college degree in Mechatronics, Electromechanical, Electronics, or Electrical Engineering. Proficiency in reading electrical schematics, operating measuring instruments, and troubleshooting battery-operated equipment is required.

Skills

Technical Support
Troubleshooting
Electrical Schematics
Mechanical Knowledge
Electronic Knowledge
Multimeter
Megohm-meter
AC/DC Motors
CAN BUS
Communication
Conflict Resolution
Time Management
Salesforce
Power Tools
Technical Training

Benefits

Single Health Coverage
Career Progression Opportunities
Product Discount
Complementary Coffee
Paid Sick Days
Personal Days
Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Call Center
Mechatronics
Electromechanical
Electronics
Electrical Engineering
Battery Technology
Troubleshooting
Electrical Schematics
Blueprints
AC Motors
DC Motors
Multimeter
Megohm-meter
CAN BUS
Salesforce
KPI
Remote Product Support
Mechanical Engineering
Outdoor Power Equipment

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