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Added 7 mins ago
EV
Industrial Mechanic (Millwright), Shovel and Drill Maintenance
Elk Valley Resources
Elkford, BC
- Full-time
…Industrial Mechanic (Millwright) or experience Maintenance Technician with a background in mining equipment, we encourage you to…
Added 23 mins ago
AI
BAS Technician
Ainsworth Inc
NL · St. John's, NL
- Full-time
The BAS Service Technician will work within occupied buildings on behalf of our customers. The technician will be responsible for various BAS preventative maintenance tasks, programming &…
Added 23 mins ago
GE
310T Truck & Coach Mechanic (ACCEPTING LEVEL 3 APPRENTICES), Fleet Maintenance
GFL Environmental Inc.
Sudbury, ON
- Full-time
…maintenance and safety inspections to troubleshooting complex mechanical and electrical issues, your skills will directly support critical…
Added 23 mins ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
BAS Specialist is the continuation of the BAS technician’s career at GDI Ainsworth. Intermediate technician is defined as one who has served between 6,000 – 18,000 hrs in the BAS industry.…
Added 23 mins ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Bachelor’s degree in Engineering or Engineering Technician/Technologist Diploma and relevant work experience will be considered.
Added 23 mins ago
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Level 1 Vibration Technician
Ainsworth Inc
Mississauga, ON
- Full-time
Under the supervision of the Senior Vibration Technician, the Level 1 Vibration Technician collects, documents, and manages condition monitoring data while adhering to safe work practices…
Added 23 mins ago
AI
Apprentice Sheet Metal Worker (Level 1 to 4)
Ainsworth Inc
Calgary, AB
- Full-time
Experienced Apprentice Sheetmetal Technician(s) required for Commercial Service/Installation work for existing and new customers.
Added 23 mins ago
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Journeyman Sheet Metal Worker
Ainsworth Inc
Calgary, AB
- Full-time
Experienced Sheetmetal Technician(s) required for Commercial Service/Installation work for existing and new customers.
Added 23 mins ago
AI
BAS Service Technician
Ainsworth Inc
Surrey, BC
- Full-time
The BAS Service Technician will work within occupied buildings on behalf of our customers. The technician will be responsible for various BAS preventative maintenance tasks, programming &…
Added 23 mins ago
AI
BAS Service Technician
Ainsworth Inc
Lethbridge, AB
- Full-time
We are seeking a motivated and customer-focused Building Automation Service Technician to support customers in Lethbridge and the surrounding area. This field-based role is responsible for…
Added 23 mins ago
AI
HVAC/R Technician - Ottawa
Ainsworth Inc
Ottawa, ON
- Full-time
Diagnose and troubleshoot mechanical and electrical issues.
Added 23 mins ago
FB
Engineering Technician
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
The Engineering Technician will support the Engineering team by assisting with technical tasks related toequipment installations, maintenance activities, documentation, and project…
Added 53 mins ago
AL
Field Services Technician
AGAT Laboratories
Fort St. John, BC
- Full-time
Mechanical aptitude, experience with a variety of hand tools
Added 1 hour ago
EP
Field Service Technician - Laval
East Penn Canada: Backup Power Division
Laval, QC
- Full-time
Strong mechanical or electrical aptitude (preference given to those with electrical or mechanical technician experience or education)
Added 2 hours ago
M
Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center
Microsoft
Quebec, QC
- Full-time
Added 3 hours ago
HN
mechanical engineering technician
HongSheng North America Inc.
Cambridge, ON
- Full-time
Assist in inspection of mechanical installations and construction projects
Added 3 hours ago
CA
industrial engineering technician
CMP Advanced Mechanical Solutions
Châteauguay, QC
- Full-time
Added 5 hours ago
C
General Maintenance Technician (T & I) (On-site)
CBC/Radio-Canada
Montreal, QC
- Full-time
…pneumatics). Adjust, operate and maintain machining, welding, mechanical, hydraulic and pneumatic machinery and equipment in order to modify and manufacture parts, tools and…
Added 7 hours ago
ES
truck and coach technician
Emcon Services Inc.
Dorchester, ON
- Full-time
Inspect and test mechanical units to locate faults and malfunctions
Added 7 hours ago
WC
Maintenance Technician - Guelph, ON
Wurth Canada
Guelph, ON
- $70,000 to $80,000 CAD / year
- Full-time
…great opportunity for you. We are looking for a Maintenance Technician with prior experience repairing and maintaining warehouse/industrial equipment to ensure safe and reliable operation…
Added 7 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Pasadena, NL
- Full-time
…with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving…
Added 8 hours ago
PE
Journeyman Instrumentation Technician
PTW Energy Services
Peace River, AB
- Full-time
Journeyman Instrumentation technician jobs, Instrumentation technician jobs, Instrument technician jobs, Instrumentation and controls jobs, Controls technician jobs, Automation technician…
Added 8 hours ago
GT
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
- $26 CAD / hour
- Full-time
…commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and…
Added 8 hours ago
EI
Diagnostic Technician
EBlock Inc.
Nisku, AB
- $36 to $45 CAD / hour
- Full-time
…culture; and so much more! Plus, the work is focused on light mechanical inspections and repairs (brakes, batteries, lights, belts, fluid changes) and offers consistent daytime…
Added 8 hours ago
EI
Diagnostic Technician
EBlock Inc.
Cambridge, ON · Guelph, ON · Hamilton, ON · Milton, ON · Puslinch, ON
- $36 to $42 CAD / hour
- Full-time
Diagnostic Technician - $2,000.00 signing bonus!

Greenworks Tools Canada

Technical Support Representative-Call Center

East Gwillimbury, ON, Canada

$26 CAD / hour · Full-time

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Job details

Pay: $26 CAD / hour
Job type: Full-time
Experience: Experience Required: 1-3 years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Title: Technical Support Representative-Call Center

Employment Type: Full-Time

Location: In- person ( 67 Toll Rd, Holland Landing, On L9N 1H2-Canada)

Pay Rate: $26/hr.

Shift: Monday-Friday (9:00am-5:30pm)

Experience Required: 1-3 years of relevant experience

Company Summary:

Power the future. Grow with Greenworks Tools.

At Greenworks Tools, we're transforming outdoor power with innovative, battery-powered technology designed to deliver powerful, cleaner, and quieter performance.

As a global leader in battery-powered outdoor power equipment, we offer a full range of solutions for DIY consumers, landscaping professionals, and commercial users 24V to commercial-grade 82V platforms.

Our people are at the heart of innovation. Join Greenworks and build your career while helping shape a cleaner, smarter, a cleaner, smarter and more sustainable future.

Position Summary

We are seeking a Technical Support Representative-Call Center to provide expert technical support for Greenworks residential and commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and solutions.

The successful candidate will combine strong mechanical and electrical knowledge with excellent communication and problem solving skills. This position will also support technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support experience.

If you enjoy solving technical challenges, helping others, and working with innovative battery-powered technology, we'd love to hear from you.

Essential Duties and responsibilities

Troubleshooting electrical and mechanical problems on commercial and residential Units.
Providing technical guidance and maintenance support to dealers.
Provide technical training in-person, digitally, or with written programs when necessary.
Effective time management with ability to prioritize workload demands.
Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
Support Customer Service with Salesforce activated action items hourly/daily.
Responsible for understand, facilitating, and coordinating all efforts regarding the A3S/ Greenworks Fleet Connect (remote product support).
Will be required to perform any other duties necessary.

Required Education and Experience

Education from a college of Applied Science and Technology majoring in one of these fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar field.
Work experience with electric/battery operating equipment and systems would be a plus.
Advanced mechanical and electronic knowledge.
Must be able to read and interpret electrical schematics and blueprints.
Experience and knowledge with AC and DC motors and their controllers.
Be proficient in the operation of various measuring tools, instruments and power tools. Including but not limited to multimeter, Megohm-meter, AC/DC power source.
Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
Knowledge of CAN BUS and other communication protocols preferred.
Proficient communication skills ( verbal and written) with the ability to provide conflict resolution.
Proven track record on key performance indicators (KPI) driving results for the company, department, and personal success.

Nice to have qualifications

Schedule flexibility
Bilingual ( French or Spanish fluency)
Previous call center experience
Experience with Salesforce

Benefits

Single Health Coverage
Opportunities for career progression
Product discount
Complementary coffee on site
Paid sick days, personal days and vacation time

We use AI-powered tools to help streamline parts of our recruitment process, such as resume screening. These tools supports-but do not replace-human decision-making. Final hiring decisions are always made by our Hiring team and HR team.

Company Summary:

As a rapidly growing manufacturer of residential, commercial, and lifestyle products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

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More about this job

Responsibilities

The Technical Support Representative will troubleshoot electrical and mechanical issues for residential and commercial products while providing technical guidance to dealers and customers. This role also involves conducting technical training, managing remote product diagnostics, and collaborating with Customer Service to resolve issues efficiently.

Requirements

Candidates must hold a college degree in Mechatronics, Electromechanical, Electronics, or Electrical Engineering. Proficiency in reading electrical schematics, operating measuring instruments, and troubleshooting battery-operated equipment is required.

Skills

Technical Support
Troubleshooting
Electrical Schematics
Mechanical Knowledge
Electronic Knowledge
Multimeter
Megohm-meter
AC/DC Motors
CAN BUS
Communication
Conflict Resolution
Time Management
Salesforce
Power Tools
Technical Training

Benefits

Single Health Coverage
Career Progression Opportunities
Product Discount
Complementary Coffee
Paid Sick Days
Personal Days
Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Call Center
Mechatronics
Electromechanical
Electronics
Electrical Engineering
Battery Technology
Troubleshooting
Electrical Schematics
Blueprints
AC Motors
DC Motors
Multimeter
Megohm-meter
CAN BUS
Salesforce
KPI
Remote Product Support
Mechanical Engineering
Outdoor Power Equipment

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