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Added 4 mins ago
MU
FACILITIES SERVICES TECHNICIAN (BAND LEVEL 3)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Laboratory Services Supervisor, the Facilities Services Technician (FST) is responsible, on an after-hours shift basis (nights, weekends, holidays, University closures),…
Added 50 mins ago
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3rd Year Apprentice or Journeyman Heavy Equipment Technician
SECURE
Edmonton, AB
- Other
Journeyman’s Certification as Heavy Equipment Technician, through successful completion of a Provincially regulated Apprenticeship Program, or equivalent credentials/work experience as…
Added 1 hour ago
Warehouse Technician
PSC Group
Toronto, ON
Since 1952, PSC Group has had a strong reputation for quality service, safety, environmental protection, and taking care of our employees.
Added 1 hour ago
Automotive Service Technician
VinFast Recruitment
Mississauga, ON
As a new and cutting-edge electric automobile brand in North America, we are looking for high caliber Automotive Service Technicians. In this role, your expertise will be relied upon to…
Added 1 hour ago
WA
Apprentice Technician
Wood Automotive Group
Calgary, AB
- Full-time
Looking to Advance your Automotive Technician Apprenticeship? Okotoks Ford Lincoln is looking for a team player who is looking to continue their Automotive Technician Apprenticeship! We are…
Added 1 hour ago
WA
Lube Technician
Wood Automotive Group
Calgary, AB
- Full-time
The Lubrication Technician will be responsible for lubricating cars in a quick, yet thorough manner. Some other responsibilities include; Mount and balance tires; Lubricate moving parts…
Added 1 hour ago
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Emergency Medical Technician
HealthCareersInSask.ca
Hudson Bay, SK
- Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 1 hour ago
AI
Journeyman Plumbers
Ainsworth Inc
Saskatoon, SK
- Full-time
As a member of our commercial plumbing service team you will work with other plumbers and independently to diagnose, repair, and calibrate systems as well as replacing various components as…
Added 1 hour ago
AI
HVAC/R Working Foreman
Ainsworth Inc
Sudbury, ON · Greater Sudbury, ON
- Full-time
The HVAC/R Working Foreperson will report directly to the Regional Operations Manager and will support a team of Service Technicians within the Ontario Region. The specific responsibilities…
Added 1 hour ago
AI
BAS Technician
Ainsworth Inc
NL · St. John's, NL
- Full-time
The BAS Service Technician will work within occupied buildings on behalf of our customers. The technician will be responsible for various BAS preventative maintenance tasks, programming &…
Added 1 hour ago
AI
Junior BAS Technician
Ainsworth Inc
Ottawa, ON
- Full-time
Assist with project and service group documentation.
Added 1 hour ago
GE
310T Truck & Coach Mechanic (ACCEPTING LEVEL 3 APPRENTICES), Fleet Maintenance
GFL Environmental Inc.
Sudbury, ON
- Full-time
·Valid Ontario 310T Truck and Coach Technician Certificate OR currently registered as a Level 3 apprentice with Skilled Trades Ontario in the Truck & Coach (310T) trade.
Added 1 hour ago
AI
Nurse Call & RTLS Technician
Ainsworth Inc
Mississauga, ON
- Full-time
Reporting to the Project Manager, the Nurse Call & RTLS Technician is responsible for installing, commissioning, and servicing multiple healthcare technologies including but not limited to…
Added 1 hour ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
BAS Specialist is the continuation of the BAS technician’s career at GDI Ainsworth. Intermediate technician is defined as one who has served between 6,000 – 18,000 hrs in the BAS industry.…
Added 1 hour ago
AI
Security Systems Application Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Bachelor’s degree in Engineering or Engineering Technician/Technologist Diploma and relevant work experience will be considered.
Added 1 hour ago
AI
Level 1 Vibration Technician
Ainsworth Inc
Mississauga, ON
- Full-time
Under the supervision of the Senior Vibration Technician, the Level 1 Vibration Technician collects, documents, and manages condition monitoring data while adhering to safe work practices…
Added 1 hour ago
AI
Security Service Technician
Ainsworth Inc
Mississauga, ON
- Full-time
Multi-disciplined in the security industry from service, small works, fault-finding and maintenance, and having installation knowledge.
Added 1 hour ago
AI
Senior Fiber Technician
Ainsworth Inc
Edmonton, AB
- Full-time
Our GDI Ainsworth Calgary office is looking to add a Senior Fiber Technician to the growing team. The role involves installing and maintaining structured cabling and network infrastructure…
Added 1 hour ago
AI
Apprentice Sheet Metal Worker (Level 1 to 4)
Ainsworth Inc
Calgary, AB
- Full-time
Experienced Apprentice Sheetmetal Technician(s) required for Commercial Service/Installation work for existing and new customers.
Added 1 hour ago
AI
Journeyman Sheet Metal Worker
Ainsworth Inc
Calgary, AB
- Full-time
Experienced Sheetmetal Technician(s) required for Commercial Service/Installation work for existing and new customers.
Added 1 hour ago
AI
BAS Service Technician
Ainsworth Inc
Surrey, BC
- Full-time
The BAS Service Technician will work within occupied buildings on behalf of our customers. The technician will be responsible for various BAS preventative maintenance tasks, programming &…
Added 1 hour ago
AI
Refrigeration Apprentices
Ainsworth Inc
Saskatoon, SK
- Full-time
A refrigeration apprentice / technician is responsible for the maintenance, service, and install of various refrigeration systems and air conditioning systems.
Added 1 hour ago
AI
Senior BAS Technician - Projects
Ainsworth Inc
Ottawa, ON
- Full-time
…more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade…
Added 1 hour ago
AI
Chiller Technician
Ainsworth Inc
Mississauga, ON
- Full-time
GDI Ainsworth is currently looking for a Chiller Technician to join our growing Toronto GTA team. The role will be responsible for assembling, repairing, and maintaining Chillers.
Added 1 hour ago
AI
BAS Service Technician
Ainsworth Inc
Lethbridge, AB
- Full-time
We are seeking a motivated and customer-focused Building Automation Service Technician to support customers in Lethbridge and the surrounding area. This field-based role is responsible for…

Greenworks Tools Canada

Technical Support Representative-Call Center

East Gwillimbury, ON, Canada

$26 CAD / hour · Full-time

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Job details

Pay: $26 CAD / hour
Job type: Full-time
Experience: Experience Required: 1-3 years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Title: Technical Support Representative-Call Center

Employment Type: Full-Time

Location: In- person ( 67 Toll Rd, Holland Landing, On L9N 1H2-Canada)

Pay Rate: $26/hr.

Shift: Monday-Friday (9:00am-5:30pm)

Experience Required: 1-3 years of relevant experience

Company Summary:

Power the future. Grow with Greenworks Tools.

At Greenworks Tools, we're transforming outdoor power with innovative, battery-powered technology designed to deliver powerful, cleaner, and quieter performance.

As a global leader in battery-powered outdoor power equipment, we offer a full range of solutions for DIY consumers, landscaping professionals, and commercial users 24V to commercial-grade 82V platforms.

Our people are at the heart of innovation. Join Greenworks and build your career while helping shape a cleaner, smarter, a cleaner, smarter and more sustainable future.

Position Summary

We are seeking a Technical Support Representative-Call Center to provide expert technical support for Greenworks residential and commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and solutions.

The successful candidate will combine strong mechanical and electrical knowledge with excellent communication and problem solving skills. This position will also support technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support experience.

If you enjoy solving technical challenges, helping others, and working with innovative battery-powered technology, we'd love to hear from you.

Essential Duties and responsibilities

Troubleshooting electrical and mechanical problems on commercial and residential Units.
Providing technical guidance and maintenance support to dealers.
Provide technical training in-person, digitally, or with written programs when necessary.
Effective time management with ability to prioritize workload demands.
Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
Support Customer Service with Salesforce activated action items hourly/daily.
Responsible for understand, facilitating, and coordinating all efforts regarding the A3S/ Greenworks Fleet Connect (remote product support).
Will be required to perform any other duties necessary.

Required Education and Experience

Education from a college of Applied Science and Technology majoring in one of these fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar field.
Work experience with electric/battery operating equipment and systems would be a plus.
Advanced mechanical and electronic knowledge.
Must be able to read and interpret electrical schematics and blueprints.
Experience and knowledge with AC and DC motors and their controllers.
Be proficient in the operation of various measuring tools, instruments and power tools. Including but not limited to multimeter, Megohm-meter, AC/DC power source.
Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
Knowledge of CAN BUS and other communication protocols preferred.
Proficient communication skills ( verbal and written) with the ability to provide conflict resolution.
Proven track record on key performance indicators (KPI) driving results for the company, department, and personal success.

Nice to have qualifications

Schedule flexibility
Bilingual ( French or Spanish fluency)
Previous call center experience
Experience with Salesforce

Benefits

Single Health Coverage
Opportunities for career progression
Product discount
Complementary coffee on site
Paid sick days, personal days and vacation time

We use AI-powered tools to help streamline parts of our recruitment process, such as resume screening. These tools supports-but do not replace-human decision-making. Final hiring decisions are always made by our Hiring team and HR team.

Company Summary:

As a rapidly growing manufacturer of residential, commercial, and lifestyle products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

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More about this job

Responsibilities

The Technical Support Representative will troubleshoot electrical and mechanical issues for residential and commercial products while providing technical guidance to dealers and customers. This role also involves conducting technical training, managing remote product diagnostics, and collaborating with Customer Service to resolve issues efficiently.

Requirements

Candidates must hold a college degree in Mechatronics, Electromechanical, Electronics, or Electrical Engineering. Proficiency in reading electrical schematics, operating measuring instruments, and troubleshooting battery-operated equipment is required.

Skills

Technical Support
Troubleshooting
Electrical Schematics
Mechanical Knowledge
Electronic Knowledge
Multimeter
Megohm-meter
AC/DC Motors
CAN BUS
Communication
Conflict Resolution
Time Management
Salesforce
Power Tools
Technical Training

Benefits

Single Health Coverage
Career Progression Opportunities
Product Discount
Complementary Coffee
Paid Sick Days
Personal Days
Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Call Center
Mechatronics
Electromechanical
Electronics
Electrical Engineering
Battery Technology
Troubleshooting
Electrical Schematics
Blueprints
AC Motors
DC Motors
Multimeter
Megohm-meter
CAN BUS
Salesforce
KPI
Remote Product Support
Mechanical Engineering
Outdoor Power Equipment

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