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Added 52 mins ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
…is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and…
Added 1 hour ago
WL
Technical Counter Sales Representative
Wainbee Limited
Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 2 hours ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
…equipment. The Millwright is responsible for ensuring the proper service of equipment and machinery necessary for the consistent on-time creation of product that meets all quality…
Added 3 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 3 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 4 hours ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 4 hours ago
GE
310T Truck & Coach Mechanic (ACCEPTING LEVEL 3 APPRENTICES), Fleet Maintenance
GFL Environmental Inc.
Sudbury, ON
- Full-time
…in a fast-paced environment, and values teamwork as much as technical precision. If you're ready to turn wrenches, solve problems, and make an impact, this is the opportunity to keep your…
Added 7 hours ago
EP
Technical Sales Representative - Laval
East Penn Canada: Backup Power Division
Montreal, QC
- Full-time
The Sales Representative – Back-up Power is responsible for driving new sales and revenue growth within Quebec and Atlantic Canada by proactively developing and maintaining relationships…
Added 9 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 11 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Pasadena, NL
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 11 hours ago
PM
Customer Service Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $60,000 to $65,000 CAD / year
- Contract
The Customer Service Manager is responsible for leading a high-performing Customer Service Team that delivers exceptional customer experiences while supporting company growth objectives.…
Added 12 hours ago
GT
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
- $26 CAD / hour
- Full-time
Job Title: Technical Support Representative-Call Center
Added 13 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is…
Added 13 hours ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 13 hours ago
Marketing Customer Service Representative
Century Casinos Inc
St. Albert, AB
…of inventory, and upholds the highest commitment to customer…
Added 13 hours ago
A
Sales Development Representative
Ask-AI
Toronto, ON
- Full-time
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered…
Added 13 hours ago
IH
Radiology Technologist II, X-Ray (Signing Bonus Available)
IWK Health
Halifax, NS
- Full-time
Successful external applicants may be eligible to receive a one-time Signing Bonus of $5,000. In turn, a Return of Service will be required for the length of the assignment.
Added 14 hours ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered…
Added 17 hours ago
W
Technical Sales Representative - Power Generation
Wajax
Moncton, NB
- Full-time
Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor…
Added 18 hours ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
…to expand our team with a dynamic, growth-mindset Investment…
Added 20 hours ago
US
Install Foreman
University Sprinkler Systems Inc
Delta, BC
- Full-time
University Sprinklers is the largest irrigation and landscape lighting installation and service company in Canada. We have a dedicated team of over 100 employees, offering services to over…
Added 21 hours ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
· Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 21 hours ago
S
Talent Pool - Journeyed Trade, Industrial Mechanic (Millwright)
SaskPower
Estevan, SK
- Full-time
Inspect, service and operate specialized equipment and tools
Added 21 hours ago
W
Heavy Duty Field Technician
Wajax
Red Deer, AB
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 21 hours ago
S
Technical Service Engineering
Shred-tech
Cambridge, ON
- Full-time
The Technical Service Engineering will address incoming inquiries and requests for technical support, parts and service, warranty issues and address customer challenges with respect to all…

Greenworks Tools Canada

Technical Support Representative-Call Center

East Gwillimbury, ON, Canada

$26 CAD / hour · Full-time

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Job details

Pay: $26 CAD / hour
Job type: Full-time
Experience: Experience Required: 1-3 years of relevant experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Title: Technical Support Representative-Call Center

Employment Type: Full-Time

Location: In- person ( 67 Toll Rd, Holland Landing, On L9N 1H2-Canada)

Pay Rate: $26/hr.

Shift: Monday-Friday (9:00am-5:30pm)

Experience Required: 1-3 years of relevant experience

Company Summary:

Power the future. Grow with Greenworks Tools.

At Greenworks Tools, we're transforming outdoor power with innovative, battery-powered technology designed to deliver powerful, cleaner, and quieter performance.

As a global leader in battery-powered outdoor power equipment, we offer a full range of solutions for DIY consumers, landscaping professionals, and commercial users 24V to commercial-grade 82V platforms.

Our people are at the heart of innovation. Join Greenworks and build your career while helping shape a cleaner, smarter, a cleaner, smarter and more sustainable future.

Position Summary

We are seeking a Technical Support Representative-Call Center to provide expert technical support for Greenworks residential and commercial products. This role will troubleshoot electrical, mechanical, and battery- related issues, assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and solutions.

The successful candidate will combine strong mechanical and electrical knowledge with excellent communication and problem solving skills. This position will also support technical training, remote product diagnostics, collaboration with Customer Service to ensure issues are resolve efficiently and customers receive exceptional support experience.

If you enjoy solving technical challenges, helping others, and working with innovative battery-powered technology, we'd love to hear from you.

Essential Duties and responsibilities

Troubleshooting electrical and mechanical problems on commercial and residential Units.
Providing technical guidance and maintenance support to dealers.
Provide technical training in-person, digitally, or with written programs when necessary.
Effective time management with ability to prioritize workload demands.
Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
Support Customer Service with Salesforce activated action items hourly/daily.
Responsible for understand, facilitating, and coordinating all efforts regarding the A3S/ Greenworks Fleet Connect (remote product support).
Will be required to perform any other duties necessary.

Required Education and Experience

Education from a college of Applied Science and Technology majoring in one of these fields Mechatronics, Electromechanical, Electronics, Electrical Engineering-Technician or Technologist or another similar field.
Work experience with electric/battery operating equipment and systems would be a plus.
Advanced mechanical and electronic knowledge.
Must be able to read and interpret electrical schematics and blueprints.
Experience and knowledge with AC and DC motors and their controllers.
Be proficient in the operation of various measuring tools, instruments and power tools. Including but not limited to multimeter, Megohm-meter, AC/DC power source.
Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
Knowledge of CAN BUS and other communication protocols preferred.
Proficient communication skills ( verbal and written) with the ability to provide conflict resolution.
Proven track record on key performance indicators (KPI) driving results for the company, department, and personal success.

Nice to have qualifications

Schedule flexibility
Bilingual ( French or Spanish fluency)
Previous call center experience
Experience with Salesforce

Benefits

Single Health Coverage
Opportunities for career progression
Product discount
Complementary coffee on site
Paid sick days, personal days and vacation time

We use AI-powered tools to help streamline parts of our recruitment process, such as resume screening. These tools supports-but do not replace-human decision-making. Final hiring decisions are always made by our Hiring team and HR team.

Company Summary:

As a rapidly growing manufacturer of residential, commercial, and lifestyle products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.

Apply About employer

More about this job

Responsibilities

The Technical Support Representative will troubleshoot electrical and mechanical issues for residential and commercial products while providing technical guidance to dealers and customers. This role also involves conducting technical training, managing remote product diagnostics, and collaborating with Customer Service to resolve issues efficiently.

Requirements

Candidates must hold a college degree in Mechatronics, Electromechanical, Electronics, or Electrical Engineering. Proficiency in reading electrical schematics, operating measuring instruments, and troubleshooting battery-operated equipment is required.

Skills

Technical Support
Troubleshooting
Electrical Schematics
Mechanical Knowledge
Electronic Knowledge
Multimeter
Megohm-meter
AC/DC Motors
CAN BUS
Communication
Conflict Resolution
Time Management
Salesforce
Power Tools
Technical Training

Benefits

Single Health Coverage
Career Progression Opportunities
Product Discount
Complementary Coffee
Paid Sick Days
Personal Days
Vacation Time

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Call Center
Mechatronics
Electromechanical
Electronics
Electrical Engineering
Battery Technology
Troubleshooting
Electrical Schematics
Blueprints
AC Motors
DC Motors
Multimeter
Megohm-meter
CAN BUS
Salesforce
KPI
Remote Product Support
Mechanical Engineering
Outdoor Power Equipment

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