Conseiller(ère) technique - Grenier Chrysler - Technical Advisor - Grenier Chrysler
- Terrebonne, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Grenier Chrysler is currently looking for a Technical Advisor to join its dynamic team!
Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? This opportunity is for you!
Job Description
- Open and close work orders
- Prepare appointments for the next day
- Manage the fleet of courtesy vehicles
- Answer calls and schedule appointments
- Follow up on parts orders
- Understand and apply manufacturer warranties, including prepaid maintenance plans
- Process extended warranty claims
- Manage multiple IT platforms
Requirements
- Experience in the automotive field (any type of position)
- Passion for customer service and ease with the public
- Organizational skills and ability to manage multiple files simultaneously
What We Offer
- Permanent position
- 5-day work week (Monday to Friday)
- No weekends
- Uniform provided
- Stable work environment within a rapidly growing company
- Salary: Based on skills and experience
Read the full bilingual original
Vous êtes organisé(e), avez un excellent sens du service à la clientèle et aimez évoluer dans un environnement stimulant ? Cette opportunité est pour vous !
Description
Description du poste
Ouvrir et fermer les bons de travail
Préparer les rendez-vous du lendemain
Gérer la flotte de véhicules de courtoisie
Répondre aux appels et fixer les rendez-vous
Effectuer le suivi des pièces en commande
Comprendre et appliquer les garanties du manufacturier, incluant les plans d’entretien prépayés
Effectuer les demandes liées aux garanties prolongées
Assurer la gestion de plusieurs plateformes informatiques
Exigences
Expérience dans le domaine de l’automobile (tout type de poste)
Passion pour le service à la clientèle et aisance avec le public
Sens de l’organisation et capacité à gérer plusieurs dossiers simultanément
Ce que nous offrons
Poste permanent
Horaire de 5 jours par semaine (lundi au vendredi)
Aucune fin de semaine
Uniforme fourni
- Environnement de travail stable au sein d’une entreprise en pleine expansion
- Salaire : Selon compétence et expérience
Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? This opportunity is for you!
Job Description
- Open and close work orders
- Prepare appointments for the next day
- Manage the fleet of courtesy vehicles
- Answer calls and schedule appointments
- Follow up on parts orders
- Understand and apply manufacturer warranties, including prepaid maintenance plans
- Process extended warranty claims
- Manage multiple IT platforms
- Experience in the automotive field (any type of position)
- Passion for customer service and ease with the public
- Organizational skills and ability to manage multiple files simultaneously
- Permanent position
- 5-day work week (Monday to Friday)
- No weekends
- Uniform provided
- Stable work environment within a rapidly growing company
- Salary: Based on skills and experience
More about this job
Responsibilities
Open and close work orders, prepare appointments for the following day, manage courtesy vehicles, answer calls, and schedule appointments. Follow up on parts orders, administer manufacturer and extended warranties, and manage multiple IT platforms.
Requirements
Automotive experience in any type of role is required. Candidates should have a passion for customer service, be comfortable interacting with the public, and be organized enough to manage multiple files at once.
Skills
- Customer Service
- Organization
- Appointment Scheduling
- Work Order Management
- Parts Order Follow-Up
- Manufacturer Warranty Administration
- Prepaid Maintenance Plans
- Extended Warranty Claims
- Multitasking
- Public Relations
- Automotive Experience
Benefits
- Uniform Provided
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Transportation
- Administrative
Keywords
- Automotive
- Technical Advisor
- Customer Service
- Work Orders
- Appointment Scheduling
- Courtesy Vehicles
- Parts Orders
- Manufacturer Warranties
- Prepaid Maintenance Plans
- Extended Warranty Claims
- IT Platforms
- Automotive Service