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Conseiller(ère) technique - Grenier Chrysler - Technical Advisor - Grenier Chrysler

  • Terrebonne, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

Grenier Chrysler is currently looking for a Technical Advisor to join its dynamic team!

Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? This opportunity is for you!

Job Description

  • Open and close work orders
  • Prepare appointments for the next day
  • Manage the fleet of courtesy vehicles
  • Answer calls and schedule appointments
  • Follow up on parts orders
  • Understand and apply manufacturer warranties, including prepaid maintenance plans
  • Process extended warranty claims
  • Manage multiple IT platforms

Requirements

  • Experience in the automotive field (any type of position)
  • Passion for customer service and ease with the public
  • Organizational skills and ability to manage multiple files simultaneously

What We Offer

  • Permanent position
  • 5-day work week (Monday to Friday)
  • No weekends
  • Uniform provided
  • Stable work environment within a rapidly growing company
  • Salary: Based on skills and experience
Read the full bilingual original
Grenier Chrysler est présentement à la recherche d’un(e) Conseiller(ère) technique afin de compléter son équipe dynamique !

Vous êtes organisé(e), avez un excellent sens du service à la clientèle et aimez évoluer dans un environnement stimulant ? Cette opportunité est pour vous !

Description

Description du poste

Ouvrir et fermer les bons de travail

Préparer les rendez-vous du lendemain

Gérer la flotte de véhicules de courtoisie

Répondre aux appels et fixer les rendez-vous

Effectuer le suivi des pièces en commande

Comprendre et appliquer les garanties du manufacturier, incluant les plans d’entretien prépayés

Effectuer les demandes liées aux garanties prolongées

Assurer la gestion de plusieurs plateformes informatiques

Exigences

Expérience dans le domaine de l’automobile (tout type de poste)

Passion pour le service à la clientèle et aisance avec le public

Sens de l’organisation et capacité à gérer plusieurs dossiers simultanément

Ce que nous offrons

Poste permanent

Horaire de 5 jours par semaine (lundi au vendredi)

Aucune fin de semaine

Uniforme fourni

  • Environnement de travail stable au sein d’une entreprise en pleine expansion
  • Salaire : Selon compétence et expérience

Grenier Chrysler is currently looking for a Technical Advisor to join its dynamic team!

Are you organized, have excellent customer service skills, and enjoy working in a stimulating environment? This opportunity is for you!

Job Description

  • Open and close work orders
  • Prepare appointments for the next day
  • Manage the fleet of courtesy vehicles
  • Answer calls and schedule appointments
  • Follow up on parts orders
  • Understand and apply manufacturer warranties, including prepaid maintenance plans
  • Process extended warranty claims
  • Manage multiple IT platforms

Requirements

  • Experience in the automotive field (any type of position)
  • Passion for customer service and ease with the public
  • Organizational skills and ability to manage multiple files simultaneously

What We Offer

  • Permanent position
  • 5-day work week (Monday to Friday)
  • No weekends
  • Uniform provided
  • Stable work environment within a rapidly growing company
  • Salary: Based on skills and experience
More about this job

Responsibilities

Open and close work orders, prepare appointments for the following day, manage courtesy vehicles, answer calls, and schedule appointments. Follow up on parts orders, administer manufacturer and extended warranties, and manage multiple IT platforms.

Requirements

Automotive experience in any type of role is required. Candidates should have a passion for customer service, be comfortable interacting with the public, and be organized enough to manage multiple files at once.

Skills

  • Customer Service
  • Organization
  • Appointment Scheduling
  • Work Order Management
  • Parts Order Follow-Up
  • Manufacturer Warranty Administration
  • Prepaid Maintenance Plans
  • Extended Warranty Claims
  • Multitasking
  • Public Relations
  • Automotive Experience

Benefits

  • Uniform Provided

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Transportation
  • Administrative

Keywords

  • Automotive
  • Technical Advisor
  • Customer Service
  • Work Orders
  • Appointment Scheduling
  • Courtesy Vehicles
  • Parts Orders
  • Manufacturer Warranties
  • Prepaid Maintenance Plans
  • Extended Warranty Claims
  • IT Platforms
  • Automotive Service

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