GUEST SERVICES
- Vancouver, BC, Canada
$17.85 per hour · Part-time
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Job details
- Pay
- $17.85 per hour
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Type
Part Time
Position Overview
Join our team as a Guest Services and become the welcoming face of GRETA. Your role is crucial in ensuring that every guest feels comfortable from the moment they arrive. From greeting guests to managing coat-check, cash floats, the merch counter and more, you'll play a key part in creating unforgettable experiences.
Skills And Qualifications
Excellent interpersonal skills, with a genuine and friendly demeanor
Ability to multitask and stay organized in a fast-paced environment
Strong communication skills, both verbal and written
Attention to detail, ensuring accuracy in guest interactions and transactions
Comfortable working with cash and maintaining balanced cash floats
Familiarity with reservation systems and guest lists is an asset
Prior experience in customer service or hospitality is advantageous
Duties & Responsibilities
Greet and welcome guests warmly, ensuring they feel valued and comfortable
Provide preloaded game cards and process payments for merchandise purchases
Verify IDs for legal drinking age and manage coat check operations
Maintain an organized and presentable coat check area for guests
Collaborate with management and arcade staff to ensure a seamless guest experience
Understand and manage reservations and guest lists effectively
Keep cash floats balanced and maintain a clean work station
Bid guests a pleasant farewell as they depart
Compensation, Perks & Benefits
$17.85 per hour
Gratuity earnings each shift
Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
Referral Program
Opportunities to grow into leadership roles available for high performers
We thank all candidates for applying. Only those selected for an interview will be contacted.
Part Time
Position Overview
Join our team as a Guest Services and become the welcoming face of GRETA. Your role is crucial in ensuring that every guest feels comfortable from the moment they arrive. From greeting guests to managing coat-check, cash floats, the merch counter and more, you'll play a key part in creating unforgettable experiences.
Skills And Qualifications
Excellent interpersonal skills, with a genuine and friendly demeanor
Ability to multitask and stay organized in a fast-paced environment
Strong communication skills, both verbal and written
Attention to detail, ensuring accuracy in guest interactions and transactions
Comfortable working with cash and maintaining balanced cash floats
Familiarity with reservation systems and guest lists is an asset
Prior experience in customer service or hospitality is advantageous
Duties & Responsibilities
Greet and welcome guests warmly, ensuring they feel valued and comfortable
Provide preloaded game cards and process payments for merchandise purchases
Verify IDs for legal drinking age and manage coat check operations
Maintain an organized and presentable coat check area for guests
Collaborate with management and arcade staff to ensure a seamless guest experience
Understand and manage reservations and guest lists effectively
Keep cash floats balanced and maintain a clean work station
Bid guests a pleasant farewell as they depart
Compensation, Perks & Benefits
$17.85 per hour
Gratuity earnings each shift
Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace
Referral Program
Opportunities to grow into leadership roles available for high performers
We thank all candidates for applying. Only those selected for an interview will be contacted.
More about this job
Responsibilities
Welcome guests, manage reservations and guest lists, verify IDs, and operate coat check and merchandise transactions. Maintain balanced cash floats and an organized workstation while coordinating with management and arcade staff to provide a smooth guest experience.
Requirements
Candidates should have strong interpersonal and communication skills, be organized and attentive to detail, and be able to multitask in a fast-paced environment. Comfort handling cash is required; familiarity with reservation systems and prior customer service or hospitality experience are advantageous.
Skills
- Interpersonal Skills
- Multitasking
- Organization
- Verbal Communication
- Written Communication
- Attention To Detail
- Cash Handling
- Cash Reconciliation
- Reservation Systems
- Guest List Management
- Customer Service
- Hospitality
- ID Verification
- Coat Check Operations
- Team Collaboration
Benefits
- Gratuity Earnings
- Employee Discounts
- Referral Program
- Leadership Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
- Sports & Recreation
- Retail
Keywords
- Guest Services
- Hospitality
- Customer Service
- Guest Relations
- Reservations
- Guest Lists
- Reservation Systems
- Cash Handling
- Cash Floats
- Payment Processing
- Merchandise Sales
- Coat Check
- ID Verification
- Legal Drinking Age
- Arcade
- Interpersonal Skills
- Communication
- Multitasking
- Organization
- Attention To Detail
- Team Collaboration