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SECURITY - GRETA YYZ

  • Toronto, ON, Canada

Part-time

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Job details

Job type
Part-time
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Posting language
English
Posted

Original job description

LOCATION:

YYZ

Position Type

Part-time or Full-time

Position Overview

This position will primarily work night shifts, including weekends. Responsible for maintaining a safe environment and supporting staff in delivering exceptional guest experiences. This role involves diligent monitoring of premises, ensuring adherence to safety protocols, and promptly addressing any security concerns or disturbances. Working collaboratively with management and other team members to uphold a welcoming atmosphere while prioritizing the well-being of all individuals on-site.

Skills And Qualifications

Strong conflict-management and verbal de-escalation skills in high-energy, alcohol-service environments.

High situational awareness with the ability to identify intoxication levels, escalating behaviour, and potential safety risks.

Confident, professional communication style when enforcing house rules, capacity limits, and entry requirements.

Ability to remain calm, controlled, and decisive during disturbances, medical incidents, or emergency situations.

Sound judgment and discretion when making real-time decisions that balance guest safety, compliance, and guest experience.

Firm but respectful approach to rule enforcement, refusals of entry, and removals when required.

Strong teamwork skills and the ability to coordinate effectively with bar staff, management, and other security personnel.

Excellent observation and documentation skills, including the ability to complete clear, accurate incident reports.

Customer-service mindset with the ability to maintain a welcoming but authoritative presence.

Physical stamina to stand, walk, and patrol for extended periods in a fast-paced, late-night environment.

Security experience considered an asset

Must have valid Ontario Security Guard Licence

Must have valid Smart Serve Certification

Must have valid Standard First Aid & CPR certification

Duties & Responsibilities

Greet and welcome guests

Verify identification for individuals who appear to be under the age of 25 to confirm legal drinking age compliance

Arrange the lineup area in accordance with established store protocols.

Supervise guest queues to maintain orderly flow

Observe guests, and contribute to fostering a culture of safety and security among the team and guests

Work as a team with the management and front of house staff to ensure each guest has a great experience

Express gratitude to departing guests and wish them an enjoyable evening

Monitor premises to ensure the safety and security of guests, employees, and property.

Control access to the facility by checking identification, monitoring entry points, and enforcing capacity limits where applicable.

Conduct regular patrols of assigned areas to identify safety hazards, suspicious activity, or security breaches.

Respond promptly and professionally to incidents, disturbances, emergencies, or alarms, following established procedures.

De-escalate conflicts using appropriate communication and conflict-management techniques.

Enforce site rules, company policies, and applicable laws in a respectful and non-confrontational manner.

Document incidents, observations, and actions taken in detailed written reports.

Liaise with management, emergency services, or law enforcement when required.

Provide a visible security presence to deter theft, vandalism, or disorderly conduct.

Assist with crowd control during peak periods or special events.

Ensure compliance with workplace health and safety requirements and report unsafe conditions.

Maintain a professional appearance and conduct at all times while on duty

Availability Requirements

This role requires flexibility to work evenings, weekends, and holidays. Typical shifts range between 4–8 hours and may extend into late night hours.

Compensation, Perks & Benefits

Starting at $17.60 per hour, based on experience

Gratuity earnings

Exclusive industry-leading discounts accessible at all GRETA and Hudsons Canada’s Pub locations, ensuring your perks extend beyond the workplace

Referral Program

Opportunities to grow into leadership roles available for high performers

Goodlife Membership Corporate Rate

We thank all candidates for applying. Only those selected for an interview will be contacted.

Ontario Disclosure: This posting is

for a current, open role. We may use technology, including automated tools, to assist in reviewing applications. These tools support - but do not replace - human decision-making.
More about this job

Responsibilities

Monitor and patrol the premises, control access, enforce safety rules, and respond to disturbances, emergencies, and other security concerns. Support a welcoming guest experience by coordinating with management and front-of-house staff, managing queues, and documenting incidents.

Requirements

Applicants must hold a valid Ontario Security Guard Licence, Smart Serve Certification, and Standard First Aid and CPR certification. Strong de-escalation, situational awareness, communication, teamwork, and documentation skills are required; security experience is an asset.

Skills

  • Conflict Management
  • Verbal De-escalation
  • Situational Awareness
  • Professional Communication
  • Emergency Response
  • Sound Judgment
  • Rule Enforcement
  • Teamwork
  • Observation
  • Incident Documentation
  • Customer Service
  • Crowd Control
  • Ontario Security Guard Licence
  • Smart Serve Certification
  • Standard First Aid and CPR

Benefits

  • Gratuity Earnings
  • Employee Discounts
  • Referral Program
  • Leadership Growth Opportunities
  • GoodLife Membership Corporate Rate

Visa sponsorship

Not detected in the job text

Categories

  • Security & Safety
  • Hospitality
  • Customer Service & Support

Keywords

  • Security
  • Hospitality
  • Guest Safety
  • Premises Monitoring
  • Security Patrols
  • Access Control
  • Identification Verification
  • Capacity Limits
  • Conflict Management
  • Verbal De-escalation
  • Situational Awareness
  • Intoxication Assessment
  • Emergency Response
  • Incident Reports
  • Crowd Control
  • Ontario Security Guard Licence
  • Smart Serve Certification
  • Standard First Aid
  • CPR
  • Workplace Health and Safety
  • Law Enforcement Liaison
  • Night Shifts

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