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Added 8 mins ago
Sous Chef
HelloFresh
Mississauga, ON
We are looking for an experienced Sous Chef who will oversee daily kitchen operations of our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting…
Added 8 mins ago
Production Supervisor
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Ensure plans for Kitchen and Plating are executed and that all issues are communicated and tracked.
Added 23 mins ago
CB
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- Full-time
…neighborhood-inspired atmosphere create memorable moments every day. Join a team dedicated to making every guest feel at home in the world, while building a career where you…
Added 38 mins ago
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- Part-time
…cleaning floors, fixtures and furnishings in utility rooms, kitchen closets,…
Added 38 mins ago
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- Part-time
…additional meal requirements and communicate special requests to the…
Added 38 mins ago
M
Guest Service Expert
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Short Order Cook- Nutrition and Food Services
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Knowledge of food handling and safety practices in an institutional kitchen
Added 2 hours ago
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Harveys - Hourly Supervisor
Harvey's
Toronto, ON · Etobicoke, ON
- Full-time
Maintain the flow of the front line, kitchen and drive-thru while motivating the team
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Food counter attendant
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Added 3 hours ago
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Shift manager - fast food restaurant
Subway
Sudbury, ON · Greater Sudbury, ON
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Added 3 hours ago
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Tim Horton's Team Member Part Time
Compass Group Canada
Toronto, ON · North York, ON
- $17.95 CAD / hour
As a Tim Hortons Team Member you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.
Added 3 hours ago
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Food Service Manager , Culinary and Food Operations
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Dubreuilville, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 3 hours ago
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HSEQ Manager - Food & Support Services (Remote)
Compass Group Canada
Burns Lake, BC
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
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Cook III- SL Van Oct 2026
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Cook Part Time
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- $17 CAD / hour
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Clean kitchen equipment after use according to health and safety policies and procedures.
Added 3 hours ago
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Cook - Part Time & Casual
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Clean kitchen equipment after use according to health and safety policies and procedures.
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Chef De Partie, Banquets & Catering Part Time at Assiniboine Park
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- $20.25 CAD / hour
- Part-time
The Chef De Partie is a senior member of the kitchen team and is responsible to produce high-quality plates for guests and ensure that the kitchen is in good, clean, and hygienic condition.…
Added 3 hours ago
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Assistant Manager, Banquets & Catering
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Our diverse venues - including Park Café, Tundra Grill, Gather Craft Kitchen & Bar, The Leaf, and event spaces across the Park - serve as the backdrop for meaningful, inclusive, and…
Added 3 hours ago
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Clean kitchen equipment after use according to health and safety policies and procedures.
Added 3 hours ago
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Cook Part Time, Banquets and Catering
Compass Group Canada
Winnipeg, MB
- $16.98 CAD / hour
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…menu items set out by the Chef. You will collaborate with the kitchen team to handle the demands of our fast-paced environment, all while maintaining our high standards of…
Added 3 hours ago
CG
Associate Coordinator, People & Culture at Assiniboine Park
Compass Group Canada
Winnipeg, MB
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Our diverse venues - including Park Café, Tundra Grill, Gather Craft Kitchen & Bar, The Leaf, and event spaces across the Park - serve as the backdrop for meaningful, inclusive, and…

Grey Eagle Resort & Casino

Blaze Bar & Grill Server

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in accordance with Grey Eagle Resort & Casino’s established service standards, policies, and procedures.

The Server plays an important role in creating a welcoming, enjoyable, and positive guest experience by greeting guests, accurately taking food and beverage orders, providing knowledgeable menu recommendations, delivering orders in a timely manner, and ensuring guest needs are anticipated and addressed throughout the dining experience.

The Server is responsible for maintaining thorough knowledge of menu offerings, daily specials, promotions, ingredients, preparation methods, beverage selections, and applicable dietary and allergen information. The position requires accurate use of the Point-of-Sale (POS) system, proper handling of guest payments, and adherence to established cash-handling and payment procedures.

The Server works closely with Bartenders, Food Runners, Server Assistants, kitchen employees, Supervisors, and Managers to ensure effective communication, accurate order execution, and a smooth flow of service. The Server is expected to monitor assigned tables and service areas, maintain cleanliness and organization, and assist fellow team members as required to support overall operations and guest satisfaction.

The Server is responsible for maintaining thorough knowledge of and complying with all applicable AGLC requirements, responsible liquor service standards, food safety requirements, Company policies, and Grey Eagle Resort & Casino procedures. All necessary precautions must be taken to protect the health and safety of guests and employees and to ensure established safe work practices are followed at all times.

Additional responsibilities include supporting the Outlet Supervisor and Front of House team in other operational areas as required.

Responsibilities Include

Provide excellent guest service consistent with Company's core service standards and brand attributes.
Greet and acknowledge guests promptly and professionally, creating a welcoming and positive dining experience.
Maintain current and thorough knowledge of menu offerings, daily specials, promotions, pricing, hours of operation, beverage selections, ingredients, preparation methods, and available substitutions.
Accurately take food and beverage orders, and enter all orders into the Point-of-Sale (POS) system promptly and accurately.
Provide knowledgeable menu information and recommendations and respond appropriately to guest questions.
Ensure food and beverage orders are delivered accurately, efficiently, and in accordance with established service and presentation standards.
Coordinate effectively with Bartenders, Food Runners, Server Assistants, kitchen employees, Supervisors, and Managers to ensure accurate orders and efficient service.
Complete assigned opening, ongoing, and closing duties accurately and within established timelines.
Present guest cheques, accurately process cash, debit, credit, and other approved forms of payment, and follow all established POS, cash-handling, and payment procedures.
Accurately complete end-of-shift cash-out procedures and reconcile sales and payment receipts as required.
Maintain thorough knowledge of and strictly comply with all applicable AGLC requirements, responsible liquor service regulations, Company policies, and Grey Eagle Resort & Casino procedures, including requirements related to minors and intoxicated individuals.
Monitor guest alcohol consumption and promptly communicate responsible liquor service concerns to the Outlet Supervisor or Manager in accordance with established procedures.
Respond professionally and efficiently to guest requests and concerns and promptly involve the Outlet Supervisor or Manager when additional assistance or resolution is required.
Develop and maintain positive and professional working relationships with guests, Food & Beverage employees, and other casino employees.
Follow all applicable food safety, sanitation, health and safety, and safe work practices at all times.
Report to work on time, prepared for the scheduled shift, and in full compliance with established uniform, grooming, hygiene, and appearance standards.
Promptly communicate operational concerns, guest service issues, equipment concerns, or other matters requiring assistance to the Outlet Supervisor or Manager.
Attend and actively participate in required meetings, training sessions, certifications, and development programs.
Perform other related duties and provide operational support as assigned by the Outlet Supervisor or Outlets Manager.

Education And Experience

High school diploma or equivalent is preferred.
Valid Alberta ProServe certification is required.
Must be willing and able to successfully complete a criminal record check.
Must be willing to complete required Food Safety certification.
Must be willing to complete WHMIS training.

Knowledge, Skills And Abilities

Excellent interpersonal and communication skills with a strong commitment to guest service.
Ability to work efficiently in a high-volume, fast-paced environment while managing multiple priorities.
Strong attention to detail and accuracy when taking orders, using POS systems, and processing payments.
Ability to maintain thorough knowledge of menu items, beverages, promotions, and service standards.
Ability to work effectively both independently and as part of a team.
Ability to remain professional and composed when responding to guest concerns and operational challenges.
Strong organizational and time-management skills.
Ability to follow responsible liquor service, food safety, health and safety, and Company procedures.
Ability to stand and walk for extended periods and safely lift, carry, push, or pull up to approximately 50 lbs.
Must be available to work varied shifts, including evenings, nights, weekends, and holidays.
Must be comfortable working in an environment where exposure to tobacco smoke, scents, fragrances, and perfumes may occur.
Minimum of 1 year of serving experience in a restaurant, lounge, casino, hotel, or other high-volume Food & Beverage environment is preferred.
Previous experience in a full-service restaurant environment is required.
Previous experience using a Point-of-Sale (POS) system is required.
Previous experience handling cash, debit, credit, and other payment transactions is preferred.
Knowledge of food and beverage service standards, menu terminology, and responsible liquor service practices is required.
Basic knowledge of food allergies, dietary restrictions, and safe food handling practices is preferred.
Must be legally eligible to work in Canada.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Provide attentive food and beverage service by greeting guests, taking and entering orders, offering menu recommendations, delivering orders, and responding to guest needs. Process payments and cash-outs accurately, coordinate with front- and back-of-house teams, maintain clean service areas, and follow liquor service, food safety, and workplace safety procedures.

Requirements

Previous full-service restaurant experience and POS experience are required; at least one year of serving experience and payment-handling experience are preferred. A valid Alberta ProServe certification and legal eligibility to work in Canada are required, while a high school diploma or equivalent is preferred; the candidate must also be willing to complete a criminal record check, food safety certification, and WHMIS training.

Skills

Guest Service
Food And Beverage Service
Order Taking
Point-Of-Sale Systems
Cash Handling
Menu Knowledge
Responsible Liquor Service
Food Safety
Communication
Teamwork
Time Management
Attention To Detail
Guest Concern Resolution
Sanitation
Payment Processing

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage Service
Guest Experience
Full-Service Restaurant
High-Volume Service
Point-Of-Sale (POS)
Cash Handling
Payment Processing
Alberta ProServe
Responsible Liquor Service
AGLC Requirements
Food Safety
Food Allergies
Dietary Restrictions
Menu Recommendations
Daily Specials
Order Accuracy
Opening And Closing Duties
Cash-Out Reconciliation
Sanitation
WHMIS
Health And Safety
Guest Concern Resolution
Team Coordination
Tobacco Smoke Exposure

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