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Added 24 mins ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 24 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 24 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 24 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee.…
Added 24 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 24 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 24 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 24 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 24 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Handle guest questions, concerns and complaints professionally and notify a manager as required
Added 24 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 24 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 24 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 24 mins ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 24 mins ago
YR
Senior Project Manager
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
We are looking for a project manager with experience in geotechnical and/or pavement engineering. Reporting to the Manager, Engineering, is responsible for planning and implementing large,…
Added 54 mins ago
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Fintech Intern
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Montreal, QC
- Internship
Behind every event there’s money moving between clients, venues, caterers and DMCs, often across borders, currencies and tax regimes
Added 1 hour ago
BV
ASSISTANT MANAGER
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- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 1 hour ago
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JUNIOR ASSISTANT MANAGER
Bikini Village
Saint-Joseph-du-Lac, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
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(CAN) Pharmacy Assistant
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…team player. They are a key member in the delivery of superior customer…
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restaurant assistant manager
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- Full-time
Added 1 hour ago
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Services Lead, Stores - Full Time
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Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 1 hour ago
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Quality Technician
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Administratively support the initiatives of the Quality Manager, including data management and tracking.
Added 2 hours ago
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Restaurant General Manager
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Mississauga, ON
- Internship
Join SSP America as our next Restaurant General Manager and guide a full-service restaurant w/bar concept in one of the most dynamic, fast-paced environments in the industry. Bilingual…
Added 2 hours ago
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bakery manager - retail
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Mississauga, ON
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 3 hours ago
Solutions Consultant, Engagement Manager, gTech Ads
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Develop and implement service plans that leverage Google's resources (e.g. technical support, media campaigns, customer service) to address the client's needs and drive growth.
Added 3 hours ago
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Senior Sales Associate, Service
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AB
- Full-time
…and Northern Alberta territory and reporting to the Senior Manager & GM. This is for an existing vacancy. The main goal of the role is to achieve sales growth through developing a customer…

Grey Eagle Resort & Casino

Blaze Bar & Grill Server

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in accordance with Grey Eagle Resort & Casino’s established service standards, policies, and procedures.

The Server plays an important role in creating a welcoming, enjoyable, and positive guest experience by greeting guests, accurately taking food and beverage orders, providing knowledgeable menu recommendations, delivering orders in a timely manner, and ensuring guest needs are anticipated and addressed throughout the dining experience.

The Server is responsible for maintaining thorough knowledge of menu offerings, daily specials, promotions, ingredients, preparation methods, beverage selections, and applicable dietary and allergen information. The position requires accurate use of the Point-of-Sale (POS) system, proper handling of guest payments, and adherence to established cash-handling and payment procedures.

The Server works closely with Bartenders, Food Runners, Server Assistants, kitchen employees, Supervisors, and Managers to ensure effective communication, accurate order execution, and a smooth flow of service. The Server is expected to monitor assigned tables and service areas, maintain cleanliness and organization, and assist fellow team members as required to support overall operations and guest satisfaction.

The Server is responsible for maintaining thorough knowledge of and complying with all applicable AGLC requirements, responsible liquor service standards, food safety requirements, Company policies, and Grey Eagle Resort & Casino procedures. All necessary precautions must be taken to protect the health and safety of guests and employees and to ensure established safe work practices are followed at all times.

Additional responsibilities include supporting the Outlet Supervisor and Front of House team in other operational areas as required.

Responsibilities Include

Provide excellent guest service consistent with Company's core service standards and brand attributes.
Greet and acknowledge guests promptly and professionally, creating a welcoming and positive dining experience.
Maintain current and thorough knowledge of menu offerings, daily specials, promotions, pricing, hours of operation, beverage selections, ingredients, preparation methods, and available substitutions.
Accurately take food and beverage orders, and enter all orders into the Point-of-Sale (POS) system promptly and accurately.
Provide knowledgeable menu information and recommendations and respond appropriately to guest questions.
Ensure food and beverage orders are delivered accurately, efficiently, and in accordance with established service and presentation standards.
Coordinate effectively with Bartenders, Food Runners, Server Assistants, kitchen employees, Supervisors, and Managers to ensure accurate orders and efficient service.
Complete assigned opening, ongoing, and closing duties accurately and within established timelines.
Present guest cheques, accurately process cash, debit, credit, and other approved forms of payment, and follow all established POS, cash-handling, and payment procedures.
Accurately complete end-of-shift cash-out procedures and reconcile sales and payment receipts as required.
Maintain thorough knowledge of and strictly comply with all applicable AGLC requirements, responsible liquor service regulations, Company policies, and Grey Eagle Resort & Casino procedures, including requirements related to minors and intoxicated individuals.
Monitor guest alcohol consumption and promptly communicate responsible liquor service concerns to the Outlet Supervisor or Manager in accordance with established procedures.
Respond professionally and efficiently to guest requests and concerns and promptly involve the Outlet Supervisor or Manager when additional assistance or resolution is required.
Develop and maintain positive and professional working relationships with guests, Food & Beverage employees, and other casino employees.
Follow all applicable food safety, sanitation, health and safety, and safe work practices at all times.
Report to work on time, prepared for the scheduled shift, and in full compliance with established uniform, grooming, hygiene, and appearance standards.
Promptly communicate operational concerns, guest service issues, equipment concerns, or other matters requiring assistance to the Outlet Supervisor or Manager.
Attend and actively participate in required meetings, training sessions, certifications, and development programs.
Perform other related duties and provide operational support as assigned by the Outlet Supervisor or Outlets Manager.

Education And Experience

High school diploma or equivalent is preferred.
Valid Alberta ProServe certification is required.
Must be willing and able to successfully complete a criminal record check.
Must be willing to complete required Food Safety certification.
Must be willing to complete WHMIS training.

Knowledge, Skills And Abilities

Excellent interpersonal and communication skills with a strong commitment to guest service.
Ability to work efficiently in a high-volume, fast-paced environment while managing multiple priorities.
Strong attention to detail and accuracy when taking orders, using POS systems, and processing payments.
Ability to maintain thorough knowledge of menu items, beverages, promotions, and service standards.
Ability to work effectively both independently and as part of a team.
Ability to remain professional and composed when responding to guest concerns and operational challenges.
Strong organizational and time-management skills.
Ability to follow responsible liquor service, food safety, health and safety, and Company procedures.
Ability to stand and walk for extended periods and safely lift, carry, push, or pull up to approximately 50 lbs.
Must be available to work varied shifts, including evenings, nights, weekends, and holidays.
Must be comfortable working in an environment where exposure to tobacco smoke, scents, fragrances, and perfumes may occur.
Minimum of 1 year of serving experience in a restaurant, lounge, casino, hotel, or other high-volume Food & Beverage environment is preferred.
Previous experience in a full-service restaurant environment is required.
Previous experience using a Point-of-Sale (POS) system is required.
Previous experience handling cash, debit, credit, and other payment transactions is preferred.
Knowledge of food and beverage service standards, menu terminology, and responsible liquor service practices is required.
Basic knowledge of food allergies, dietary restrictions, and safe food handling practices is preferred.
Must be legally eligible to work in Canada.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Provide attentive food and beverage service by greeting guests, taking and entering orders accurately, making menu recommendations, delivering orders, and responding to guest needs. Process payments and cash-outs, coordinate with front- and back-of-house teams, maintain clean service areas, and follow liquor service, food safety, and workplace safety procedures.

Requirements

A full-service restaurant background and POS experience are required; at least one year of serving experience and payment-handling experience are preferred. Alberta ProServe certification and legal eligibility to work in Canada are required, while a high school diploma is preferred; the successful candidate must also be willing to complete a criminal record check, Food Safety certification, and WHMIS training.

Skills

Guest Service
Food And Beverage Service
Order Taking
Point-Of-Sale Systems
Cash Handling
Payment Processing
Menu Knowledge
Responsible Liquor Service
Food Safety
Communication
Teamwork
Time Management
Attention To Detail
Guest Concern Resolution
Sanitation
Organization

Benefits

Benefits
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage Service
Guest Service
Point-Of-Sale (POS)
Cash Handling
Payment Processing
Alberta ProServe
Responsible Liquor Service
AGLC Requirements
Food Safety
Food Allergies
Dietary Restrictions
Safe Food Handling
WHMIS
Sanitation
Menu Knowledge
Daily Specials
Order Accuracy
Guest Concern Resolution
Opening And Closing Duties
Cash-Out Reconciliation
High-Volume Service
Team Coordination
Health And Safety
Criminal Record Check

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