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Added 8 mins ago
Front Desk Agent (Part-Time)
Fairmont Hotels & Resorts
Toronto, ON
Must have effective communication skills · Must have a good command of the English language
Added 23 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Owen Sound, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 23 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Kingston, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 23 mins ago
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(CAN) Gérant du service à la clientèle
Walmart
Vaudreuil-Dorion, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 28 mins ago
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Manager, Planning and Project Controls, BC Health Workday
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BC
- Full-time
- Temporary
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Payroll Manager, Americas
Husky Technologies
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Added 59 mins ago
Customer Success Manager - Fashion/General Retail, Hospitality
United Services Group
Toronto, ON · Oshawa, ON · Kingston, ON · Pickering, ON
Communication between United, Customer & Partner via Customer platforms (Service Channel etc.).
Added 1 hour ago
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Branch Manager
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Surrey, BC
- Full-time
Build a performance-driven culture focused on teamwork, customer service, continuous improvement and results.
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(CAN) Pharmacy Assistant
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…team player. They are a key member in the delivery of superior customer…
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Sales Associate Part-Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Part-time
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store manager, Varennes to Saint-Hyacinthe Area, QC
Starbucks Coffee Company
Varennes, QC · Saint-Hyacinthe, QC · Beloeil, QC
- $59,400 to $78,450 CAD / year
Two years of experience in managing a retail or customer service team
Added 1 hour ago
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Recruiter
American Iron and Metal
Laval, QC
- Full-time
- On-site
At Kenny, we do things differently by offering our customers the opportunity to create their own self-service experience. Customers choose and remove the parts they need themselves for a…
Added 1 hour ago
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Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign…
Added 1 hour ago
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SALES LEAD - PART TIME
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Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
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Customer Success Account Manager
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- Full-time
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(CAN) Front End Checkout Team Associate
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Tool Rental Sales Part Time - MISSISSAUGA BRITANNIA
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Receiving Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures

Grey Eagle Resort & Casino

Blaze Bar & Grill Server

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 14, 2026
Posting language: English
Posted: Nov 14, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in accordance with Grey Eagle Resort & Casino’s established service standards, policies, and procedures.

The Server plays an important role in creating a welcoming, enjoyable, and positive guest experience by greeting guests, accurately taking food and beverage orders, providing knowledgeable menu recommendations, delivering orders in a timely manner, and ensuring guest needs are anticipated and addressed throughout the dining experience.

The Server is responsible for maintaining thorough knowledge of menu offerings, daily specials, promotions, ingredients, preparation methods, beverage selections, and applicable dietary and allergen information. The position requires accurate use of the Point-of-Sale (POS) system, proper handling of guest payments, and adherence to established cash-handling and payment procedures.

The Server works closely with Bartenders, Food Runners, Server Assistants, kitchen employees, Supervisors, and Managers to ensure effective communication, accurate order execution, and a smooth flow of service. The Server is expected to monitor assigned tables and service areas, maintain cleanliness and organization, and assist fellow team members as required to support overall operations and guest satisfaction.

The Server is responsible for maintaining thorough knowledge of and complying with all applicable AGLC requirements, responsible liquor service standards, food safety requirements, Company policies, and Grey Eagle Resort & Casino procedures. All necessary precautions must be taken to protect the health and safety of guests and employees and to ensure established safe work practices are followed at all times.

Additional responsibilities include supporting the Outlet Supervisor and Front of House team in other operational areas as required.

Responsibilities Include

Provide excellent guest service consistent with Company's core service standards and brand attributes.
Greet and acknowledge guests promptly and professionally, creating a welcoming and positive dining experience.
Maintain current and thorough knowledge of menu offerings, daily specials, promotions, pricing, hours of operation, beverage selections, ingredients, preparation methods, and available substitutions.
Accurately take food and beverage orders, and enter all orders into the Point-of-Sale (POS) system promptly and accurately.
Provide knowledgeable menu information and recommendations and respond appropriately to guest questions.
Ensure food and beverage orders are delivered accurately, efficiently, and in accordance with established service and presentation standards.
Coordinate effectively with Bartenders, Food Runners, Server Assistants, kitchen employees, Supervisors, and Managers to ensure accurate orders and efficient service.
Complete assigned opening, ongoing, and closing duties accurately and within established timelines.
Present guest cheques, accurately process cash, debit, credit, and other approved forms of payment, and follow all established POS, cash-handling, and payment procedures.
Accurately complete end-of-shift cash-out procedures and reconcile sales and payment receipts as required.
Maintain thorough knowledge of and strictly comply with all applicable AGLC requirements, responsible liquor service regulations, Company policies, and Grey Eagle Resort & Casino procedures, including requirements related to minors and intoxicated individuals.
Monitor guest alcohol consumption and promptly communicate responsible liquor service concerns to the Outlet Supervisor or Manager in accordance with established procedures.
Respond professionally and efficiently to guest requests and concerns and promptly involve the Outlet Supervisor or Manager when additional assistance or resolution is required.
Develop and maintain positive and professional working relationships with guests, Food & Beverage employees, and other casino employees.
Follow all applicable food safety, sanitation, health and safety, and safe work practices at all times.
Report to work on time, prepared for the scheduled shift, and in full compliance with established uniform, grooming, hygiene, and appearance standards.
Promptly communicate operational concerns, guest service issues, equipment concerns, or other matters requiring assistance to the Outlet Supervisor or Manager.
Attend and actively participate in required meetings, training sessions, certifications, and development programs.
Perform other related duties and provide operational support as assigned by the Outlet Supervisor or Outlets Manager.

Education And Experience

High school diploma or equivalent is preferred.
Valid Alberta ProServe certification is required.
Must be willing and able to successfully complete a criminal record check.
Must be willing to complete required Food Safety certification.
Must be willing to complete WHMIS training.

Knowledge, Skills And Abilities

Excellent interpersonal and communication skills with a strong commitment to guest service.
Ability to work efficiently in a high-volume, fast-paced environment while managing multiple priorities.
Strong attention to detail and accuracy when taking orders, using POS systems, and processing payments.
Ability to maintain thorough knowledge of menu items, beverages, promotions, and service standards.
Ability to work effectively both independently and as part of a team.
Ability to remain professional and composed when responding to guest concerns and operational challenges.
Strong organizational and time-management skills.
Ability to follow responsible liquor service, food safety, health and safety, and Company procedures.
Ability to stand and walk for extended periods and safely lift, carry, push, or pull up to approximately 50 lbs.
Must be available to work varied shifts, including evenings, nights, weekends, and holidays.
Must be comfortable working in an environment where exposure to tobacco smoke, scents, fragrances, and perfumes may occur.
Minimum of 1 year of serving experience in a restaurant, lounge, casino, hotel, or other high-volume Food & Beverage environment is preferred.
Previous experience in a full-service restaurant environment is required.
Previous experience using a Point-of-Sale (POS) system is required.
Previous experience handling cash, debit, credit, and other payment transactions is preferred.
Knowledge of food and beverage service standards, menu terminology, and responsible liquor service practices is required.
Basic knowledge of food allergies, dietary restrictions, and safe food handling practices is preferred.
Must be legally eligible to work in Canada.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Provide attentive food and beverage service by greeting guests, taking and entering orders accurately, making menu recommendations, and delivering orders promptly. Process payments and cash-outs, maintain clean service areas, coordinate with the front- and back-of-house team, and follow liquor service, food safety, and workplace safety procedures.

Requirements

Previous full-service restaurant experience and POS experience are required; at least one year of serving experience is preferred. A valid Alberta ProServe certification and legal eligibility to work in Canada are required, while a high school diploma, Food Safety certification, and WHMIS training are preferred or must be completed as applicable.

Skills

Guest Service
Food And Beverage Service
Order Taking
Point-Of-Sale Systems
Cash Handling
Payment Processing
Menu Knowledge
Responsible Liquor Service
Food Safety
Communication
Teamwork
Time Management
Attention To Detail
Problem Resolution
Sanitation

Benefits

Competitive Salaries
Benefits
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food And Beverage Service
Guest Experience
Full-Service Restaurant
Point-Of-Sale (POS) System
Cash Handling
Payment Processing
Menu Recommendations
Daily Specials
Food Allergies
Dietary Restrictions
Alberta ProServe
Responsible Liquor Service
AGLC Requirements
Food Safety
Sanitation
WHMIS
Health And Safety
Opening And Closing Duties
Cash Reconciliation
Guest Relations
High-Volume Service
Team Coordination
Menu Knowledge
Customer Service

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Work requirements

Jobs in Canada