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Grey Eagle Resort & Casino

Buffet Host

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee. The Cashier is responsible for conducting and reconciling money transactions in an accurate and timely manner. Emphasis must be placed on exceptional customer service, as the Cashier will be conducting transactions directly with customers. Attention to detail is required for balancing purposes at the start and end of each specified shift. All necessary precautions are required to ensure the safety and health of customers and ensure that safe work practices are adhered to at all times. Other responsibilities include assisting the Front of the House Manager, Supervisor(s), Servers and Porters in areas when and where required. This position involves frequent standing, walking and attention to detail during the course of the shift

Education And Experience

A valid Alberta Pro Serve Certification
1-2 years experience in cash handling experience in a fast paced environment.
1-2 years experience in a Host-Hostess capacity working in a fast paced environment.
Experience working with POS systems would be an asset. (an asset)

Knowledge, Skills And Abilities

Possess excellent interpersonal and strong verbal and written communication skills to promote and deliver impeccable service and standards at all times.
Organizational skills as well as attention to detail.
Ability to work and thrive in a team oriented environment, and be able to function independently also
Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment
Must be available for shift-work, be able to stand for long periods of time
Must be aware of and able to work in a smoking environment
May require lifting weight of up to approximately 50 lbs.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Greet and seat buffet guests promptly while providing exceptional customer service, and accurately process and reconcile cash transactions. Support managers, supervisors, servers, and porters as needed while following safe work practices and maintaining attention to detail.

Requirements

Requires a valid Alberta ProServe certification, 1–2 years of cash-handling experience, and 1–2 years of host or hostess experience in a fast-paced environment; POS experience is an asset. Candidates need strong communication and organizational skills, attention to detail, the ability to work independently and as part of a team, and availability for shift work in a physically demanding, sometimes smoking environment.

Skills

Customer Service
Cash Handling
Cash Reconciliation
Guest Greeting And Seating
Point-Of-Sale Systems
Verbal Communication
Written Communication
Interpersonal Skills
Organization
Attention To Detail
Teamwork
Independent Work
Multitasking
Food Safety
Physical Stamina

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Cash Handling
Cash Reconciliation
Point-Of-Sale Systems
Buffet
Guest Service
Guest Seating
Hospitality
Fast-Paced Environment
Shift Work
Food Safety
Safe Work Practices
Teamwork
Multitasking
Attention To Detail
Tsuut’ina First Nation

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