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Grey Eagle Resort & Casino

Buffet Server

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience:  1 – 2 years experience in a server capacity working in a fast paced environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are responsible for making each guests dining experience an enjoyable and positive experience. Required to take all necessary precautions to ensure the safety and health of guests and that safe work practices are adhered to at all times. The Server is responsible for presenting menus and up selling food and beverage items to their guests during their shift.

Responsibilities Include

 Provide excellent guest service consistent with Company's core service standards and brand attributes.

 Review all daily specials, promotions.

 Remember menu items, menu prices and hours of operation.

 Take food and beverage orders from guests and accurately enter items into the POS system.

 Accurately and efficiently serve food and beverage items to guests.

 Ensure tables are set, cleared promptly and ready for the next guest.

 Ensure the cleanliness of working area is maintained at all times.

 Ensure all items required at service stations are in place prior to the start of, and end of each shift.

 Balance sales receipts at the end of each shift.

 Assist the Food and Beverage Front of the House Manager and Supervisors with maintaining all front of house inventory control levels to meet business volumes.

 Ensure all AGLC, casino and other provincial or federally mandated laws, policies and procedures are understood and adhered to at all times.

 Develop and maintain positive relationships with all guests, food and beverage staff and other casino departmental staff.

 Must report to work on time and in a clean uniform.

 Must maintain proper hygiene and grooming at all times.

 Communicate to the FOH Manager or Supervisor any issues that may require assistance to remedy.

 Attend meetings and training programs when required.

Education And Experience

 Requires a high school diploma

 A valid Alberta Pro Serve Certificate.

Knowledge, Skills And Abilities

 Experience working with POS systems is required.

 1 – 2 years experience in a server capacity working in a fast paced environment.

 Excellent interpersonal and communication skills are required in order to promote and deliver impeccable service and standards at all times.

 Possess excellent interpersonal, communication and organizational skills; strong verbal and written communication skills are required as well as attention to detail.

 Ability to work and thrive in a team oriented environment, and be able to function independently also.

 Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment.

 Must be available for shift-work.

 Must be able to stand or work on feet for long periods of time.

 Must be aware of and able to work in a smoking environment.

 May require lifting weight of up to approximately 50 lbs.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Serve food and beverages, take and accurately enter guest orders, promote menu items, and maintain clean, prepared tables and service stations. Deliver positive guest experiences while following casino policies, safety requirements, and applicable regulations, and support inventory control and shift-end receipt balancing.

Requirements

A high school diploma, a valid Alberta ProServe Certificate, POS system experience, and 1–2 years of server experience in a fast-paced environment are required. Candidates must have strong communication and organizational skills, be available for shift work, and be able to stand for extended periods, work in a smoking environment, and lift up to approximately 50 pounds.

Skills

Guest Service
Food And Beverage Service
Point-Of-Sale Systems
Order Taking
Menu Knowledge
Upselling
Cash And Receipt Balancing
Inventory Control
Communication
Interpersonal Skills
Organization
Teamwork
Attention To Detail
Multitasking
Food Safety
Physical Stamina

Benefits

Competitive Salaries
Benefits
Career Growth Opportunities

Visa sponsorship

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Keywords

Food And Beverage
Buffet Service
Guest Service
Point-Of-Sale System
Alberta ProServe Certificate
Menu Knowledge
Upselling
Order Taking
Cash Handling
Receipt Balancing
Inventory Control
Front Of House
Food Safety
Workplace Safety
Casino Regulations
AGLC Compliance
Shift Work
Teamwork
Communication
Customer Experience

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