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Added 6 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services…
Added 6 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Oakville, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 6 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Peterborough, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 21 mins ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
PE · Summerside, PE
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 36 mins ago
NS
Dental Assistant - Oral Maxillofacial Clinic
Nova Scotia Health Authority
Halifax, NS
- Internship
Under the supervision of the Oral & Maxillofacial Surgeon and Health Services Manager in a highly stressful constant changing environment, the Dental Assistant provides service to maintain…
Added 36 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Reporting to the Program Manager of the Bone & Joint department within the Rehabilitation and Supportive Care Services portfolio, the Physiotherapist assesses, diagnoses and treats patients…
Added 51 mins ago
UH
Personal Support Working - Home Hemodialysis
University Health Network
Toronto, ON
- Full-time
…Certificate from a recognized college/Occupational Therapist Assistant Certificate or Physiotherapy Assistant Certificate (Ontario College Certificate) from an accredited community college…
Added 1 hour ago
Dental Assistant - Oral Maxillofacial Clinic
Nova Scotia Health and IWK Health
Halifax, NS
Under the supervision of the Oral & Maxillofacial Surgeon and Health Services Manager in a highly stressful constant changing environment, the Dental Assistant provides service to maintain…
Added 2 hours ago
IR
Assistant Cook
Interlake-Eastern Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 2 hours ago
IR
Assistant Cook, Cafe
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 2 hours ago
CB
Sales Assistant
COBS Bread
Mississauga, ON
- Full-time
As a Sales Assistant at COBS Bread, you will:
Added 2 hours ago
Assistant Manager
EssilorLuxottica Group
Kelowna, BC
The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all…
Added 2 hours ago
IR
Assistant Cook
Interlake-Eastern Regional Health Authority
Fisher Branch, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 2 hours ago
IR
Assistant Cook
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Assistant Cook performs the assigned duties for the provision of regular, therapeutic and texture modified meals related…
Added 3 hours ago
SH
Assistant Manager
Sunglass Hut
Kelowna, BC
- Full-time
The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all…
Added 3 hours ago
LC
Merchandiser, Hourly Part Time Afternoon
Loblaw Companies Limited
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 4 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 4 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 4 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 4 hours ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 4 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 4 hours ago
SD
Merchandiser, Hourly Part Time Afternoon
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Kelowna, BC
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 5 hours ago
C
Assistant Directeur - Cinéma Capitol St-Jean
Careerowl.in
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Part-time
Cineplex’s Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies…
Added 6 hours ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Role Description The Assistant Front Store Manager is a full-time, on-site role based in North Vancouver, BC. This position supports the Front Store Manager in overseeing daily store…

Grey Eagle Resort & Casino

Reservation Agent - Internal Candidates Only

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To provide efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of all internal and external guests. Must be able to work rapidly during busy periods while remaining calm and professional.

Education And Experience

Minimum 2 years experience in full service hotel preferred
Basic computer skills including but not limited to Microsoft Word, Excel, and the Internet
Knowledge of the area and surrounding attractions

Knowledge, Skills And Abilities

Working knowledge of reservations system to perform taking reservations, dupe checks,

non-guaranteed cancellations, claimed reservations, setting the house statistics, etc

Must have working knowledge of voucher procedures, gift certificates
Must be 19 years of age or older
Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
Willing to submit to a criminal record check with results acceptable to the organization, standards and position
Must have employment eligibility in Canada
Must be fluent English. Fluency in multiple languages is considered an asset.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

Apply About employer

More about this job

Responsibilities

Promote and sell room nights to existing and prospective clients, take and manage reservations, and perform related reservation-system tasks such as duplicate checks and cancellations. Provide efficient, courteous service to guests while following established policies, procedures, and quality standards.

Requirements

At least two years of full-service hotel experience is preferred, along with basic computer skills, knowledge of the local area, and working knowledge of reservation systems, voucher procedures, and gift certificates. Applicants must be at least 19, eligible to work in Canada, fluent in English, able to work flexible shifts in a 24/7 operation, and willing to undergo an acceptable criminal record check.

Skills

Hotel Reservations
Reservation System Operations
Guest Service
Room Sales
Microsoft Word
Microsoft Excel
Internet Research
Local Area Knowledge
Voucher Procedures
Gift Certificate Procedures
Attention to Detail
Calmness Under Pressure
Professionalism
Flexible Scheduling

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel Reservations
Reservation System
Room Nights
Guest Service
Front Office
Duplicate Checks
Non-Guaranteed Cancellations
Claimed Reservations
House Statistics
Voucher Procedures
Gift Certificates
Microsoft Word
Microsoft Excel
Internet
Local Attractions
Flexible Hours
24/7 Operation
Criminal Record Check
English Fluency

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