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Added 1 min ago
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Survey Assistant
McElhanney
AB · Alberta, Canada
- Full-time
…Geomatics capabilities include surveying, scanning, RPAS/drone operations, bathymetry, LiDAR, remote sensing, line locating and GIS, offering opportunities to learn new techniques and apply…
Added 1 min ago
SH
Waiter/Waitress, Dovetale
Starwood Hotels
Mayfair, SK
- Full-time
In this role, you'll master the ability to provide support for the F&B team, to ultimately execute the perfect experience for our guests dining experience with us.
Added 1 min ago
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Survey Assistant
McElhanney
AB · Edmonton, AB
- Full-time
…Geomatics capabilities include surveying, scanning, RPAS/drone operations, bathymetry, LiDAR, remote sensing, line locating and GIS, offering opportunities to learn new techniques and apply…
Added 1 min ago
GO
Workplace Health and Safety Officer
Government of Yukon
Whitehorse, YT
- Full-time
…illnesses in partnership with employers and workers and to support workers when injuries occur. We take care of injured workers by facilitating their stay at work, return to work, and…
Added 1 min ago
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Sales Associate
Claire's
Hamilton, ON
- $17 USD / hour
- Part-time
Support piercing services and educate customers on aftercare with empathy and professionalism.
Added 1 min ago
SH
Assistant Manager
Sunglass Hut
Kelowna, BC
- Full-time
…Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise…
Added 1 min ago
TB
BP Supervisor
The Burger's Priest
Waterloo, ON
- Full-time
…right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of…
Added 1 min ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Our success is built on customer satisfaction. And within our company, our stores are our customers too. When we support each other and work as a team, we make great things happen together.
Added 1 min ago
LC
Beauty Specialist, Hourly Part Time Evening
Loblaw Companies Limited
Winnipeg, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 min ago
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IT Infrastructure Project Manager
Alithya
QC · QC, Canada
- Full-time
…d’infrastructures TI. En coordonnant les équipes techniques, les opérations, les fournisseurs et les partenaires d’affaires, vous contribuerez à l’évolution des environnements tout en…
Added 31 mins ago
TM
Manager Admin & Operations
Toronto Metropolitan University
Toronto, ON
- Full-time
The Image Centre is seeking a Manager, Administration and Operations. Working in close collaboration with the Director, this role will provide strategic and operational guidance to support…
Added 31 mins ago
NB
Contract Implementation Coordinator
National Bank of Canada
Montreal, QC
- Full-time
…help accelerate policy issuance, ensure contract quality, and support sales conversion. Your work has a direct impact on the advisor experience, collaboration with insurance carriers, and…
Added 31 mins ago
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Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 31 mins ago
AD
Manufacturing Operations Team Member (Contract)
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
…fast-paced 24/7 advanced manufacturing environment. Our Team Members support various aspects of the steel production process. Successful applicants will be considered for opportunities…
Added 31 mins ago
RS
TV Traffic Coordinator
Rogers Sports & Media
Toronto, ON
- Full-time
TV or digital ad operations experience an asset.
Added 46 mins ago
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Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
The Coordinator, People & Culture Hotel Operations will support the Corporate People & Culture Hotel Operations Team as a key coordinator and operational support for People & Culture…
Added 1 hour ago
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Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Added 1 hour ago
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Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child…
Added 1 hour ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 1 hour ago
NR
Child Care Cook
Niagara Region
ON · Niagara, ON
- Part-time
…Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great…
Added 1 hour ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…organization, and assist fellow team members as required to support overall operations and guest…
Added 1 hour ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Added 1 hour ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Supervises bar operations and follows the proper control procedures.
Added 1 hour ago
GE
Conversion Set Up Crew
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
The Conversion Porter is responsible for the setup, servicing, break down and assisting other operations as assigned of all events in accordance with Grey Eagle Resort and Casino standards…

Grey Eagle Resort & Casino

Reservation Agent - Internal Candidates Only

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To provide efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of all internal and external guests. Must be able to work rapidly during busy periods while remaining calm and professional.

Education And Experience

Minimum 2 years experience in full service hotel preferred
Basic computer skills including but not limited to Microsoft Word, Excel, and the Internet
Knowledge of the area and surrounding attractions

Knowledge, Skills And Abilities

Working knowledge of reservations system to perform taking reservations, dupe checks,

non-guaranteed cancellations, claimed reservations, setting the house statistics, etc

Must have working knowledge of voucher procedures, gift certificates
Must be 19 years of age or older
Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
Willing to submit to a criminal record check with results acceptable to the organization, standards and position
Must have employment eligibility in Canada
Must be fluent English. Fluency in multiple languages is considered an asset.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

Apply About employer

More about this job

Responsibilities

Promote and sell room nights to existing and prospective clients, take and manage reservations, and perform related reservation-system tasks such as duplicate checks and cancellations. Provide efficient, courteous service to guests while following established policies, procedures, and quality standards.

Requirements

At least two years of full-service hotel experience is preferred, along with basic computer skills, knowledge of the local area, and working knowledge of reservation systems, voucher procedures, and gift certificates. Applicants must be at least 19, eligible to work in Canada, fluent in English, able to work flexible shifts in a 24/7 operation, and willing to undergo an acceptable criminal record check.

Skills

Hotel Reservations
Reservation System Operations
Guest Service
Room Sales
Microsoft Word
Microsoft Excel
Internet Research
Local Area Knowledge
Voucher Procedures
Gift Certificate Procedures
Attention to Detail
Calmness Under Pressure
Professionalism
Flexible Scheduling

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel Reservations
Reservation System
Room Nights
Guest Service
Front Office
Duplicate Checks
Non-Guaranteed Cancellations
Claimed Reservations
House Statistics
Voucher Procedures
Gift Certificates
Microsoft Word
Microsoft Excel
Internet
Local Attractions
Flexible Hours
24/7 Operation
Criminal Record Check
English Fluency

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