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Added 2 mins ago
M
Department Manager, Category
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
Support recruitment, onboarding, and performance management in partnership with the General Manager
Added 2 mins ago
BC
Sales and Reservations Coordinator
Bella Coola Heli Sports
Bella Coola 1, BC
- Full-time
…in Whistler, our Sales and Reservations team works hard to support the operations and our team out in the field. The Sales and Reservations Coordinator will be responsible for providing…
Added 2 mins ago
M
Department Manager, Member Experience
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
As the Department Manager, Member Experience, you are a key store leader responsible for delivering exceptional member experiences across the sales floor, Cash and Member Service Desk, and…
Added 2 mins ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 2 mins ago
Partner Relationship Manager
Property Law Firm CB LLP
Calgary, AB
…relationships already exist, but the systems, processes and programs to support a structured referral partnership strategy still need work. You will have the freedom to develop those,…
Added 17 mins ago
MC
Commercial Analyst
Meridian Credit Union
St. Catharines, ON
- $52,000 to $75,000 CAD / year
- Full-time
…Relationship Mangers and Directors, via credit and related support, including at times through direct member contact. You will be a part of our team to grow the size and profitability of…
Added 32 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…organization, and assist fellow team members as required to support overall operations and guest…
Added 32 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 32 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 32 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 32 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 32 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…organization, and assist fellow team members as required to support overall operations and guest…
Added 47 mins ago
SD
Cashier Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 47 mins ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 47 mins ago
W
Cashier
Walmart
Kitchener, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 47 mins ago
3
Customer Success Program Manager
360insights
Whitby, ON
- $57,000 to $80,000 CAD / year
…partners closely with clients and internal teams to manage operations, proactively meet SLAs, and deliver exceptional support. Through strong relationship building, clear communication, and…
Added 47 mins ago
Master Scheduler
CMP Group Ltd.
Delta, BC
…/Manufacturing Production Coordinator is a full-time position within the Operations / Production department, based on-site. This role oversees day-to-day manufacturing workflows, including…
Added 47 mins ago
J&
Senior Manager Provincial Government Affairs (Ontario and Western Canada)
Johnson & Johnson Innovative Medicine
AB · Toronto, ON · Vancouver, BC
- Full-time
Working at the intersection of public policy, healthcare systems and business strategy, the Senior Manager monitors provincial political and policy developments, translates emerging trends…
Added 1 hour ago
S
Communications + Public Affairs Assistant
Sutherland
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a motivated, detail-oriented Communications & Public Affairs Assistant to support our Managing Partner, Communications Manager and broader communications team. This is a…
Added 1 hour ago
F
School Supervisor
Fitzrovia
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
Support curriculum planning and pedagogical documentation
Added 1 hour ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
Any other duties as assigned by the Store Manager
Added 1 hour ago
BG
Senior Project Manager (Construction)
BTY Group
Calgary, AB
- Full-time
…solutions for real estate and infrastructure planning, development, operations, and transactions. With a project portfolio valued at over $100 billion, our experience spans all industries…
Added 1 hour ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
…keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 2 hours ago
LC
Grocery Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time

Grey Eagle Resort & Casino

Reservation Agent - Internal Candidates Only

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To provide efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of all internal and external guests. Must be able to work rapidly during busy periods while remaining calm and professional.

Education And Experience

Minimum 2 years experience in full service hotel preferred
Basic computer skills including but not limited to Microsoft Word, Excel, and the Internet
Knowledge of the area and surrounding attractions

Knowledge, Skills And Abilities

Working knowledge of reservations system to perform taking reservations, dupe checks,

non-guaranteed cancellations, claimed reservations, setting the house statistics, etc

Must have working knowledge of voucher procedures, gift certificates
Must be 19 years of age or older
Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
Willing to submit to a criminal record check with results acceptable to the organization, standards and position
Must have employment eligibility in Canada
Must be fluent English. Fluency in multiple languages is considered an asset.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

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More about this job

Responsibilities

Promote and sell room nights to existing and prospective clients while providing courteous, efficient service to guests. Process reservations and related tasks, including duplicate checks, cancellations, claimed reservations, and house statistics, while following established policies and service standards.

Requirements

A minimum of two years of full-service hotel experience is preferred, along with basic computer skills and working knowledge of a reservations system, voucher procedures, and gift certificates. Applicants must be at least 19, fluent in English, eligible to work in Canada, able to work flexible shifts in a 24/7 operation, and willing to complete an acceptable criminal record check.

Skills

Hotel Reservations
Guest Service
Room Sales
Reservations System
Microsoft Word
Microsoft Excel
Internet Research
Voucher Procedures
Gift Certificate Processing
Knowledge Of Local Attractions
Communication
Time Management
Professionalism
Flexibility

Benefits

Benefits

Visa sponsorship

Not detected in the job text

Keywords

Hotel Reservations
Full-Service Hotel
Room Nights
Guest Service
Reservations System
Duplicate Checks
Non-Guaranteed Cancellations
Claimed Reservations
House Statistics
Voucher Procedures
Gift Certificates
Microsoft Word
Microsoft Excel
Internet
Local Attractions
Front Office
Hospitality
Flexible Shifts
24/7 Operations
Criminal Record Check

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