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Added 10 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 10 mins ago
CC
Parts Delivery Driver / Warehouse Associate
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Deliver parts to local customers within the market and record sales/delivery information
Added 10 mins ago
TS
Store Associate
The Salvation Army in Canada
Vancouver, BC
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 10 mins ago
TS
Store Associate
The Salvation Army in Canada
Airdrie, AB
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 40 mins ago
R
Account Executive (Remote)
RhythmQ
Remote, Canada
- $80,000 to $90,000 CAD / year
- Full-time
- Remote
As an Account Executive, you'll own the sales process from first meeting to signed contract. You'll run discovery and demos, build proposals that fit each customer's program, and close new…
Added 40 mins ago
VM
Summer 2026 Field Technician
Vantage Marketing Canada
London, ON
- Contract
Inspect homes inside and out to identify pests, entry points, and infestations
Added 40 mins ago
EE
Employment Specialist
Express Employment Professionals - Calgary
Calgary, AB
- Full-time
…role combines staffing, customer service, recruitment, and inside sales activities to ensure client staffing needs are met efficiently and effectively. The successful candidate will…
Added 40 mins ago
WC
Inside Sales Representative (Lloydminster, AB)
Wolseley Canada Inc.
Lloydminster, AB
- Full-time
Join the Lloydminster location as an Inside Sales Representative, where you'll provide exceptional customer service, prepare quotations, process orders, and support branch operations. We're…
Added 1 hour ago
B
Sales Development Representative (OTE 90-100k commission only)
BoomerangFX
Mississauga, ON
- Full-time
At least three years of outbound B2B sales experience in an SDR, BDR, inside sales or comparable business development role.
Added 1 hour ago
KK
Enrollment & Tour Specialist for Childcare Centre
Kreative Kidz
QC · Laprairie, QC
- Full-time
Sales * Community Outreach * Content * Family Experience
Added 2 hours ago
TG
Retail Sales Associate - IDS Tennis Club Pro Shop
Tennis Giant
Montreal, QC
- Part-time
We are looking for a Retail Sales Associate with a passion for tennis to join our team at the IDS Pro Shop located inside the Nuns' Island Tennis Club. The successful candidate will be…
Added 4 hours ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
Identify opportunities to improve internal processes, operational efficiency, and the overall effectiveness of the Inside Sales function.
Added 6 hours ago
RB
Branch Manager
Royal Bank of Canada
Medicine Hat, AB
- Full-time
…coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the…
Added 8 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Daily tasks include inside sales support, application engineering and outside sales.
Added 8 hours ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
Identify opportunities to improve internal processes, operational efficiency, and the overall effectiveness of the Inside Sales function.
Added 8 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Norfolk, ON
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 12 hours ago
TS
Store Associate
The Salvation Army in Canada
Peterborough, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 12 hours ago
TS
Strategic Account Executive, Enterprise (Toronto/GTA)
Trust Science
Toronto, ON
- Full-time
Lead long, multi-stakeholder enterprise sales cycles: executive sponsorship, business cases, procurement, vendor onboarding and third-party risk review
Added 12 hours ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 13 hours ago
AL
Representative Inside Sales
Air Liquide
Abbotsford, BC
- Full-time
We are seeking an Inside Sales Representative to join our team!
Added 13 hours ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
…maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and…
Added 13 hours ago
CF
Inside Sales/Customer Service Representative
Columbia Forest Products
Saint-Casimir, QC · St Casimir, QC
- Full-time
The candidate will be required to work from our mill in St-Casimir, QC. The ideal candidate will have 3 to 5 years inside sales or customer service experience for a manufacturing company.…
Added 14 hours ago
Fuel Distribution Co-op Student
UFA Co-operative Ltd.
Calgary, AB
…liters of fuel to 125 UFA petroleum sites and other direct sales…
Added 15 hours ago
MM
Executive, Inside Sales
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
The Inside Sales Executive’s main role is to increase sales revenue and volume for MSC Canada and is responsible for establishing contact with new and existing customers, identifying new…
Added 15 hours ago
ST
LTL Freight Pricing & Inside Sales Specialist
Steele's Transportation Group
Calgary, AB
- Full-time
…hands-on freight rating and quotation preparation with responsive inside sales and customer development. The ideal candidate understands CWT (per-hundredweight) and pallet-based rates and…

Grimco, Inc.

Sales Representative

Burnaby, BC, Canada

$58,000 to $63,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $58,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1–3+ years of customer service or sales support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing exceptional customer support, and collaborating with other sales roles to drive revenue. Inside Sales Reps are the frontline of customer interaction and play a critical role in building relationships, solving problems, and keeping the sales engine running smoothly. This role requires a high level of attention to detail, a friendly and energetic demeanor, and a deep understanding of Grimco’s products and procedures.

Hours of Work: 8:30am-5:00pm

Burnaby, British Columbia

Key Responsibilities

Inbound & Digital Communication: Promptly assist customers via phone, email, chat, and web orders; remain available and responsive across all channels.
Order Management: Accurately enter customer orders and ensure timely, precise processing.
Customer Experience: Deliver positive, solution-focused service across the entire sales process - from quote or order entry through delivery and follow-up, ensuring consistency across all communication channels.
Support for Outside Sales: Provide quotes, follow up on orders, communicate lead times, and help fulfill customer needs.
Account Maintenance: Proactively maintain existing customer relationships, ensuring strong ongoing business in addition to growth opportunities.
Upselling: Identify opportunities to increase order value and promote complementary products.
Outbound Calling: Participate in targeted outbound call projects to support team goals and customer re-engagement.
Lead Sharing: Pass along qualified leads to the appropriate hybrid or outside sales rep for follow-up.
Issue Resolution: Handle problems independently when possible, escalating only when necessary.
Product & Process Knowledge: Maintain fluency in company products, procedures, and sales systems.
Team Contribution: Collaborate with peers to reach team goals, maintain a positive work environment, and share best practices.
CRM Administration: Maintain up-to-date customer records in 360+, ensuring accurate data that supports scorecard measurements of customer experience, product knowledge, and account health.

Qualifications

1–3+ years of customer service or sales support experience.
Strong verbal and written communication skills.
Detail-oriented and organized, with the ability to manage multiple tasks.
Comfortable using phones, email, chat tools, and CRM systems.
Enthusiastic, proactive, and team-focused.
Familiarity with sales order system and product offering.

Success Traits

Friendly, positive, and professional in every interaction.
Accurate and dependable when handling data and orders.
Willing to support the team and step up when needed.
Self-motivated and driven by customer satisfaction and sales impact.
Always learning and improving to provide better support.

Why Work at Grimco?

We’re proud to celebrate 150 years - and we’re still growing! Grimco continues to evolve and lead the way in our industry.
We prioritize employee development, tailoring career paths to align with each individual’s talents, strengths, and interests.
We strongly believe in promoting from within - our top performers become our future leaders.
With a fantastic team across North America, we’re proud of our reputation as the most informed and educated supplier in the industry.
Our executives and managers are accessible, hands-on, and actively involved on the front lines of the business.

What Separates the Good from the Great at Grimco?

Those who thrive at Grimco bring determination, a competitive spirit, and a constant eagerness to learn. Our most successful team members are driven to deliver exceptional customer experiences, prepared to step into future leadership, and hungry to make a meaningful impact in a stable and growing company. These are the qualities we value in our distribution teams!

Want to Learn More?

Explore our story, our current journey, and our future vision at:

👉 https://inspire.grimco.ca/careers

Grimco is proud to be an equal opportunity employer. We are committed to providing accommodations throughout the recruitment process. If you require any disability-related support, please let us know - we’re happy to work with you to meet your accessibility needs.

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More about this job

Responsibilities

Manage inbound customer communications, process orders, provide quotes and customer support, and maintain customer accounts. Identify sales opportunities, support outside sales representatives, resolve issues, update CRM records, and collaborate with the team to meet sales goals.

Requirements

Requires 1–3 or more years of customer service or sales support experience, strong verbal and written communication, and the ability to manage multiple tasks accurately. Candidates should be comfortable with phones, email, chat, and CRM systems, and be proactive, organized, enthusiastic, and team-focused.

Skills

Customer Service
Inside Sales
Order Processing
Verbal Communication
Written Communication
Organization
Attention To Detail
Upselling
Outbound Calling
Lead Qualification
Issue Resolution
Product Knowledge
Teamwork
CRM Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Sales Support
Inbound Communications
Phone
Email
Chat
Web Orders
Order Processing
Quotes
Lead Times
Account Maintenance
Upselling
Outbound Calling
Lead Sharing
Issue Resolution
Product Knowledge
Sales Systems
CRM
360+
Customer Experience
Wholesale

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