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Added 13 mins ago
TM
Assiniboine College Academic Chairperson Media, Office and Technology (Excluded, Competition #52-26/27 )
Tech Manitoba
Brandon, MB
- Full-time
Lead, mentor, and support faculty and staff by providing guidance on teaching and learning, professional practice, academic policies, cultural responsiveness, and performance development.…
Added 13 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 13 mins ago
U
Seasonal Personal Vehicle Driver
UPS
Winnipeg, MB
- Temporary
…innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with…
Added 13 mins ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
We are looking for a VP, Human Resources, Market Area North and Central America to join our Market Area North and Central America Leadership Team. In this role, you will lead the regional…
Added 27 mins ago
W
Continuous Improvement Engineer
Wonderbrands
Toronto, ON · Greater Toronto Area, ON
- Other
Lead Continuous Improvement project teams, educate team members and spread the Continuous Improvement Culture throughout the organization
Added 43 mins ago
ED
Construction Project Manager
Elite Developments
Burlington, ON
- Full-time
Professional development and continued learning opportunities
Added 43 mins ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
Opportunities for learning, development, and career growth
Added 43 mins ago
S
Operations & Business Manager
SafetyCo
Vaughan, ON
- Full-time
Lead the search for replacement workers, vacation coverage, and sick leave backfill, proactively and reactively
Added 43 mins ago
Senior Project Engineer - Engineering
Give and Go Prepared Foods
Toronto, ON
Give & Go Prepared Foods Corp. is a proud member of the Mondelēz family. We are a leading and growing North American manufacturer of baked goods for over 30 years. If you're looking for a…
Added 57 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead recurring portfolio performance reviews and translate results into concise, decision-ready insights for senior leaders and key partners.
Added 1 hour ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 1 hour ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
ML
Director, Investor Relations
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Director will work closely with the CEO, CFO, senior leadership team and leaders across the business. The role requires exceptional financial and analytical capabilities, strong written…
Added 1 hour ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Added 1 hour ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
The intern will work alongside Solutions Engineers on warehouse automation and robotics projects. Early in the internship, the focus will be on data analysis, CAD layout development,…
Added 1 hour ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Attracts, retains, and enables the career development of top talent.
Added 1 hour ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
…remarkable experiences. We combine strategy, design, technology, and innovation to help organizations solve complex challenges and create meaningful impact. Our immersive technology…
Added 2 hours ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 2 hours ago
TC
Youth Worker II, Part-Time
Taproot Community Support Services
AB · Edmonton, AB
- Part-time
Supervise and participate in programming and activities that promote social/emotional /physical development to build competence and self-worth and achieve personal goals.
Added 2 hours ago
TC
Residential Child and Youth Worker, Temp Full-Time
Taproot Community Support Services
Maple Ridge, BC
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…

Grimco, Inc.

Sales Representative

Burnaby, BC, Canada

$58,000 to $63,000 CAD / year · Full-time

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Job details

Pay: $58,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1–3+ years of customer service or sales support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing exceptional customer support, and collaborating with other sales roles to drive revenue. Inside Sales Reps are the frontline of customer interaction and play a critical role in building relationships, solving problems, and keeping the sales engine running smoothly. This role requires a high level of attention to detail, a friendly and energetic demeanor, and a deep understanding of Grimco’s products and procedures.

Hours of Work: 8:30am-5:00pm

Burnaby, British Columbia

Key Responsibilities

Inbound & Digital Communication: Promptly assist customers via phone, email, chat, and web orders; remain available and responsive across all channels.
Order Management: Accurately enter customer orders and ensure timely, precise processing.
Customer Experience: Deliver positive, solution-focused service across the entire sales process - from quote or order entry through delivery and follow-up, ensuring consistency across all communication channels.
Support for Outside Sales: Provide quotes, follow up on orders, communicate lead times, and help fulfill customer needs.
Account Maintenance: Proactively maintain existing customer relationships, ensuring strong ongoing business in addition to growth opportunities.
Upselling: Identify opportunities to increase order value and promote complementary products.
Outbound Calling: Participate in targeted outbound call projects to support team goals and customer re-engagement.
Lead Sharing: Pass along qualified leads to the appropriate hybrid or outside sales rep for follow-up.
Issue Resolution: Handle problems independently when possible, escalating only when necessary.
Product & Process Knowledge: Maintain fluency in company products, procedures, and sales systems.
Team Contribution: Collaborate with peers to reach team goals, maintain a positive work environment, and share best practices.
CRM Administration: Maintain up-to-date customer records in 360+, ensuring accurate data that supports scorecard measurements of customer experience, product knowledge, and account health.

Qualifications

1–3+ years of customer service or sales support experience.
Strong verbal and written communication skills.
Detail-oriented and organized, with the ability to manage multiple tasks.
Comfortable using phones, email, chat tools, and CRM systems.
Enthusiastic, proactive, and team-focused.
Familiarity with sales order system and product offering.

Success Traits

Friendly, positive, and professional in every interaction.
Accurate and dependable when handling data and orders.
Willing to support the team and step up when needed.
Self-motivated and driven by customer satisfaction and sales impact.
Always learning and improving to provide better support.

Why Work at Grimco?

We’re proud to celebrate 150 years - and we’re still growing! Grimco continues to evolve and lead the way in our industry.
We prioritize employee development, tailoring career paths to align with each individual’s talents, strengths, and interests.
We strongly believe in promoting from within - our top performers become our future leaders.
With a fantastic team across North America, we’re proud of our reputation as the most informed and educated supplier in the industry.
Our executives and managers are accessible, hands-on, and actively involved on the front lines of the business.

What Separates the Good from the Great at Grimco?

Those who thrive at Grimco bring determination, a competitive spirit, and a constant eagerness to learn. Our most successful team members are driven to deliver exceptional customer experiences, prepared to step into future leadership, and hungry to make a meaningful impact in a stable and growing company. These are the qualities we value in our distribution teams!

Want to Learn More?

Explore our story, our current journey, and our future vision at:

👉 https://inspire.grimco.ca/careers

Grimco is proud to be an equal opportunity employer. We are committed to providing accommodations throughout the recruitment process. If you require any disability-related support, please let us know - we’re happy to work with you to meet your accessibility needs.

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More about this job

Responsibilities

Manage inbound customer communications, process orders, provide quotes and customer support, and maintain customer accounts. Identify sales opportunities, support outside sales representatives, resolve issues, update CRM records, and collaborate with the team to meet sales goals.

Requirements

Requires 1–3 or more years of customer service or sales support experience, strong verbal and written communication, and the ability to manage multiple tasks accurately. Candidates should be comfortable with phones, email, chat, and CRM systems, and be proactive, organized, enthusiastic, and team-focused.

Skills

Customer Service
Inside Sales
Order Processing
Verbal Communication
Written Communication
Organization
Attention To Detail
Upselling
Outbound Calling
Lead Qualification
Issue Resolution
Product Knowledge
Teamwork
CRM Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Sales Support
Inbound Communications
Phone
Email
Chat
Web Orders
Order Processing
Quotes
Lead Times
Account Maintenance
Upselling
Outbound Calling
Lead Sharing
Issue Resolution
Product Knowledge
Sales Systems
CRM
360+
Customer Experience
Wholesale

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