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Added 23 mins ago
SL
Sales Associate, Ski and Snowboard (Seasonal, Part-Time)
Sporting Life
Burnaby, BC
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 23 mins ago
MI
Estimator
Marid Industries Limited
Halifax, NS
- Full-time
Marid Industries seeking an Estimator to join our Sales & Estimating team! In this role, you'll use your construction knowledge to collaborate with project managers, production, purchasing,…
Added 39 mins ago
AL
Diabetes Sales Specialist - Abbott Diabetes Care - Ottawa, ON
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
In this position the Diabetes Sales Specialist performs duties and activities within established company policies and procedures in a professional and ethical manner for quality performance…
Added 53 mins ago
BP
Transaction Banking Intern – Sales Team
BNP Paribas
Montreal, QC
- Internship
Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in…
Added 1 hour ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Peterborough, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TH
Flooring Associate Part time (NEPEAN)
The Home Depot Canada
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Paint Associate Part time (NEPEAN)
The Home Depot Canada
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Lumber and Building Material Sales Associate: Part Time - STRAWBERRY HILL
The Home Depot Canada
Surrey, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 3 hours ago
AL
Representative Inside Sales
Air Liquide
Abbotsford, BC
- Full-time
…making deliveries, learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement…
Added 4 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 4 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
Ask thoughtful questions to uncover and understand Customer needs, owning solutions that align to mandate and bringing in an expert for needs outside of capability
Added 4 hours ago
MR
Senior Bookkeeper
MoveSmart Rentals
Vaughan, ON
- Full-time
Apply the correct GST/HST treatment to sales and expenses
Added 4 hours ago
SL
Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life
Markham, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 4 hours ago
SL
Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Markham, ON
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 4 hours ago
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Conseiller / Conseillère service client – Customer Support Advisor
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Granby, QC
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Added 4 hours ago
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Sales Associate, Softgoods (Seasonal, Part-Time)
Sporting Life
Laval, QC
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As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 4 hours ago
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Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life
Laval, QC
- Part-time
As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.
Added 4 hours ago
I
Territory Account Manager
Insight
Montreal, QC
- Full-time
…experience and location, and we will also consider candidates outside of this range as…
Added 4 hours ago
M
Licensed Assistant
Manulife
Montreal, QC
- Full-time
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Added 4 hours ago
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Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
Added 4 hours ago
W(
Assistant Store Manager
WINS (Women In Need Society)
Calgary, AB
- Full-time
…merchandising and inventory rotation, customer service, store sales, and store administration. This hands-on position trains and supervises store associates and ensures a safe and healthy…
Added 4 hours ago
BE
Product Manager – Tech Accessories & Hardware
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Montreal, QC
- Full-time
…our overseas partners, ensuring projects keep moving swiftly outside standard email…
Added 4 hours ago
Fuel Distribution Co-op Student
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…liters of fuel to 125 UFA petroleum sites and other direct sales…

Grimco, Inc.

Sales Representative

Burnaby, BC, Canada

$58,000 to $63,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $58,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1–3+ years of customer service or sales support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing exceptional customer support, and collaborating with other sales roles to drive revenue. Inside Sales Reps are the frontline of customer interaction and play a critical role in building relationships, solving problems, and keeping the sales engine running smoothly. This role requires a high level of attention to detail, a friendly and energetic demeanor, and a deep understanding of Grimco’s products and procedures.

Hours of Work: 8:30am-5:00pm

Burnaby, British Columbia

Key Responsibilities

Inbound & Digital Communication: Promptly assist customers via phone, email, chat, and web orders; remain available and responsive across all channels.
Order Management: Accurately enter customer orders and ensure timely, precise processing.
Customer Experience: Deliver positive, solution-focused service across the entire sales process - from quote or order entry through delivery and follow-up, ensuring consistency across all communication channels.
Support for Outside Sales: Provide quotes, follow up on orders, communicate lead times, and help fulfill customer needs.
Account Maintenance: Proactively maintain existing customer relationships, ensuring strong ongoing business in addition to growth opportunities.
Upselling: Identify opportunities to increase order value and promote complementary products.
Outbound Calling: Participate in targeted outbound call projects to support team goals and customer re-engagement.
Lead Sharing: Pass along qualified leads to the appropriate hybrid or outside sales rep for follow-up.
Issue Resolution: Handle problems independently when possible, escalating only when necessary.
Product & Process Knowledge: Maintain fluency in company products, procedures, and sales systems.
Team Contribution: Collaborate with peers to reach team goals, maintain a positive work environment, and share best practices.
CRM Administration: Maintain up-to-date customer records in 360+, ensuring accurate data that supports scorecard measurements of customer experience, product knowledge, and account health.

Qualifications

1–3+ years of customer service or sales support experience.
Strong verbal and written communication skills.
Detail-oriented and organized, with the ability to manage multiple tasks.
Comfortable using phones, email, chat tools, and CRM systems.
Enthusiastic, proactive, and team-focused.
Familiarity with sales order system and product offering.

Success Traits

Friendly, positive, and professional in every interaction.
Accurate and dependable when handling data and orders.
Willing to support the team and step up when needed.
Self-motivated and driven by customer satisfaction and sales impact.
Always learning and improving to provide better support.

Why Work at Grimco?

We’re proud to celebrate 150 years - and we’re still growing! Grimco continues to evolve and lead the way in our industry.
We prioritize employee development, tailoring career paths to align with each individual’s talents, strengths, and interests.
We strongly believe in promoting from within - our top performers become our future leaders.
With a fantastic team across North America, we’re proud of our reputation as the most informed and educated supplier in the industry.
Our executives and managers are accessible, hands-on, and actively involved on the front lines of the business.

What Separates the Good from the Great at Grimco?

Those who thrive at Grimco bring determination, a competitive spirit, and a constant eagerness to learn. Our most successful team members are driven to deliver exceptional customer experiences, prepared to step into future leadership, and hungry to make a meaningful impact in a stable and growing company. These are the qualities we value in our distribution teams!

Want to Learn More?

Explore our story, our current journey, and our future vision at:

👉 https://inspire.grimco.ca/careers

Grimco is proud to be an equal opportunity employer. We are committed to providing accommodations throughout the recruitment process. If you require any disability-related support, please let us know - we’re happy to work with you to meet your accessibility needs.

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More about this job

Responsibilities

Manage inbound customer communications, process orders, provide quotes and customer support, and maintain customer accounts. Identify sales opportunities, support outside sales representatives, resolve issues, update CRM records, and collaborate with the team to meet sales goals.

Requirements

Requires 1–3 or more years of customer service or sales support experience, strong verbal and written communication, and the ability to manage multiple tasks accurately. Candidates should be comfortable with phones, email, chat, and CRM systems, and be proactive, organized, enthusiastic, and team-focused.

Skills

Customer Service
Inside Sales
Order Processing
Verbal Communication
Written Communication
Organization
Attention To Detail
Upselling
Outbound Calling
Lead Qualification
Issue Resolution
Product Knowledge
Teamwork
CRM Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Sales Support
Inbound Communications
Phone
Email
Chat
Web Orders
Order Processing
Quotes
Lead Times
Account Maintenance
Upselling
Outbound Calling
Lead Sharing
Issue Resolution
Product Knowledge
Sales Systems
CRM
360+
Customer Experience
Wholesale

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