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Added 15 mins ago
BR
Assistant Manager - Out Collection EIA
Banana Republic
AB · Edmonton, AB
- Full-time
…growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store…
Added 15 mins ago
BV
Customer Experience Lead
Betstamp Ventures
Toronto, ON
- Full-time
…it. You'll build it from a blank page, and you'll sit with product when we decide what to fix…
Added 30 mins ago
M
Senior Games Strategy Manager - Casino
Midnite
Remote, Canada
- Full-time
- Remote
We combine sharp product thinking, bold brand, and fast execution to create experiences that feel modern, intuitive, and built for how people actually play today.
Added 45 mins ago
R
Client Implementation Lead- EN
RBC
Montreal, QC
- Full-time
Lead multiple product implementation cases at a time, ensuring client’s onboarding and implementation plans progress in accordance with established expectations
Added 45 mins ago
R
Associate Director, Liquidity & Funding Product Owner
RBC
Toronto, ON
- Full-time
Lead the vision, strategy, and development of liquidity/funding management products within the Funding, Liquidity & Payment Services portfolio.
Added 1 hour ago
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Enterprise Marketing Campaign Manager - Montreal
Naboo
Montreal, QC
- Full-time
Product Marketing: with Product Marketing, build the assets that help spark conversations with our prospects.
Added 1 hour ago
RB
Associate Director, Liquidity & Funding Product Owner
Royal Bank of Canada
Toronto, ON
- Full-time
Lead the vision, strategy, and development of liquidity/funding management products within the Funding, Liquidity & Payment Services portfolio.
Added 1 hour ago
N
Head of Enterprise Marketing - Canada
Naboo
Montreal, QC
- Full-time
You lead Enterprise Marketing worldwide, with one mission: make Naboo the partner large companies choose for their meetings and events, across teams and countries. Our enterprise…
Added 1 hour ago
CS
Assistant Manager
Champs Sports
Vancouver, BC · Greater Vancouver, BC
- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 2 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 2 hours ago
MI
Robotic Weld Technician
Martinrea International
Woodbridge, ON
- Full-time
…employees opportunities to help grow our footprint and expand product offerings and areas of expertise with discipline, dedication and…
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Whitehorse, YT
- Part-time
3.Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
MS
Merchandise Manager - Full Time - 3am Required - $21.25hr
Michaels Stores
Victoria, BC
- Full-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 2 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 3 hours ago
J
Senior Software Developer (C#/.NET and React)
Jobgether
Canada
- Up to $120,000 CAD / year
- Full-time
Working closely with Technical Leads, Product, QA, and DevOps teams, you will help transform business needs into effective technical solutions.
Added 3 hours ago
J
Bilingual Sales Ops Specialist
Jobgether
Canada
- Full-time
…Client Directors, you will coordinate quotations, sales orders, product sourcing, and vendor communications to deliver efficient and reliable sales support. You will act as a central point…
Added 3 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Lead rapid experimentation at pace: drive ambiguous business problems to working production systems in days or weeks across complex enterprise environments through hands-on prototyping,…
Added 3 hours ago
RB
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 3 hours ago
RB
Client Implementation Lead
Royal Bank of Canada
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Lead multiple product implementation cases at a time, ensuring client’s onboarding and implementation plans progress in accordance with established expectations
Added 4 hours ago
WC
Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 4 hours ago
WC
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart Canada
Valleyfield, PE
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 4 hours ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 4 hours ago
AA
Spécialiste des outils digitaux - Publications Techniques / Digital Tools Business Specialist - Technical Publications
Airbus Aircraft
Montreal, QC
- Full-time
Added 4 hours ago
AA
Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus Aircraft
Montreal, QC
- Full-time
Added 4 hours ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Barrie, ON
- Full-time

Grimco, Inc.

Sales Representative

Burnaby, BC, Canada

$58,000 to $63,000 CAD / year · Full-time

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Job details

Pay: $58,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1–3+ years of customer service or sales support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing exceptional customer support, and collaborating with other sales roles to drive revenue. Inside Sales Reps are the frontline of customer interaction and play a critical role in building relationships, solving problems, and keeping the sales engine running smoothly. This role requires a high level of attention to detail, a friendly and energetic demeanor, and a deep understanding of Grimco’s products and procedures.

Hours of Work: 8:30am-5:00pm

Burnaby, British Columbia

Key Responsibilities

Inbound & Digital Communication: Promptly assist customers via phone, email, chat, and web orders; remain available and responsive across all channels.
Order Management: Accurately enter customer orders and ensure timely, precise processing.
Customer Experience: Deliver positive, solution-focused service across the entire sales process - from quote or order entry through delivery and follow-up, ensuring consistency across all communication channels.
Support for Outside Sales: Provide quotes, follow up on orders, communicate lead times, and help fulfill customer needs.
Account Maintenance: Proactively maintain existing customer relationships, ensuring strong ongoing business in addition to growth opportunities.
Upselling: Identify opportunities to increase order value and promote complementary products.
Outbound Calling: Participate in targeted outbound call projects to support team goals and customer re-engagement.
Lead Sharing: Pass along qualified leads to the appropriate hybrid or outside sales rep for follow-up.
Issue Resolution: Handle problems independently when possible, escalating only when necessary.
Product & Process Knowledge: Maintain fluency in company products, procedures, and sales systems.
Team Contribution: Collaborate with peers to reach team goals, maintain a positive work environment, and share best practices.
CRM Administration: Maintain up-to-date customer records in 360+, ensuring accurate data that supports scorecard measurements of customer experience, product knowledge, and account health.

Qualifications

1–3+ years of customer service or sales support experience.
Strong verbal and written communication skills.
Detail-oriented and organized, with the ability to manage multiple tasks.
Comfortable using phones, email, chat tools, and CRM systems.
Enthusiastic, proactive, and team-focused.
Familiarity with sales order system and product offering.

Success Traits

Friendly, positive, and professional in every interaction.
Accurate and dependable when handling data and orders.
Willing to support the team and step up when needed.
Self-motivated and driven by customer satisfaction and sales impact.
Always learning and improving to provide better support.

Why Work at Grimco?

We’re proud to celebrate 150 years - and we’re still growing! Grimco continues to evolve and lead the way in our industry.
We prioritize employee development, tailoring career paths to align with each individual’s talents, strengths, and interests.
We strongly believe in promoting from within - our top performers become our future leaders.
With a fantastic team across North America, we’re proud of our reputation as the most informed and educated supplier in the industry.
Our executives and managers are accessible, hands-on, and actively involved on the front lines of the business.

What Separates the Good from the Great at Grimco?

Those who thrive at Grimco bring determination, a competitive spirit, and a constant eagerness to learn. Our most successful team members are driven to deliver exceptional customer experiences, prepared to step into future leadership, and hungry to make a meaningful impact in a stable and growing company. These are the qualities we value in our distribution teams!

Want to Learn More?

Explore our story, our current journey, and our future vision at:

👉 https://inspire.grimco.ca/careers

Grimco is proud to be an equal opportunity employer. We are committed to providing accommodations throughout the recruitment process. If you require any disability-related support, please let us know - we’re happy to work with you to meet your accessibility needs.

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More about this job

Responsibilities

Manage inbound customer communications, process orders, provide quotes and customer support, and maintain customer accounts. Identify sales opportunities, support outside sales representatives, resolve issues, update CRM records, and collaborate with the team to meet sales goals.

Requirements

Requires 1–3 or more years of customer service or sales support experience, strong verbal and written communication, and the ability to manage multiple tasks accurately. Candidates should be comfortable with phones, email, chat, and CRM systems, and be proactive, organized, enthusiastic, and team-focused.

Skills

Customer Service
Inside Sales
Order Processing
Verbal Communication
Written Communication
Organization
Attention To Detail
Upselling
Outbound Calling
Lead Qualification
Issue Resolution
Product Knowledge
Teamwork
CRM Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Sales Support
Inbound Communications
Phone
Email
Chat
Web Orders
Order Processing
Quotes
Lead Times
Account Maintenance
Upselling
Outbound Calling
Lead Sharing
Issue Resolution
Product Knowledge
Sales Systems
CRM
360+
Customer Experience
Wholesale

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