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Added 35 mins ago
U
Route Trainee - UniFirst Canada
UniFirst
Calgary, AB
- Full-time
…and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts.…
Added 1 hour ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Represent MSC Canada at industry events, customer meetings, conferences, and business development activities.
Added 1 hour ago
S
Sales Representative
SLB
Calgary, AB
- Full-time
The Sales Development Representative (SDR) is responsible for generating new business opportunities, managing customer relationships, and supporting revenue growth through outbound and…
Added 2 hours ago
SH
Sales Representative & Technical Support
SWS Hemodialysis Care Co.,Ltd
Toronto, ON
- Full-time
Develop and manage relationships with overseas hospitals, dialysis centers and distributors, and meet sales targets for the assigned territory.
Added 3 hours ago
JH
Technical Sales Representative
JMC HR Consulting
Moncton, NB
- Full-time
Reporting to the General Manager, this role combines business development and technical sales in the overhead crane and material handling industry. The successful candidate will build…
Added 3 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Sherbrooke
IG Wealth Management
Quebec, QC
- Full-time
The expected annual pay range for this position is $85 000 - $130 000, which includes base salary and target variable sales incentive. Base salary is determined based on skills, knowledge…
Added 3 hours ago
IW
Advisor, IG Wealth Management, Corporate Channel - Quebec City
IG Wealth Management
Quebec, QC
- Full-time
The expected annual pay range for this position is $85 000 - $130 000, which includes base salary and target variable sales incentive. Base salary is determined based on skills, knowledge…
Added 3 hours ago
NP
Bilingual Translation & Guest Services Representative
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…and guidelines, the Bilingual Translation and Guest Services Representative is responsible for handling external and internal customer inquiries through multiple communication channels in…
Added 3 hours ago
FI
Field Sales Representative
Federated Insurance Company of Canada
Mississauga, ON
- Full-time
In this highly visible and rewarding role, you'll drive new business growth while delivering customized insurance solutions that help protect Canadian businesses. You'll collaborate with…
Added 3 hours ago
S
Media Sales Strategist – Calgary, AB
Stingray
Calgary, AB
- Full-time
Drive revenue growth and achieve revenue targets through consultative sales and development of strategic proposals. Manage and grow your client base while identifying new business…
Added 3 hours ago
TS
Senior Inside Sales Representative (Stainless Steel industry)
TalentSphere Staffing Solutions
Montreal, QC
- Full-time
Keywords: Account Rep, Inside Sales Rep, Stainless Territory Rep, Senior Account Rep, Business Development Manager, Saint-Laurent, Longueuil, Dorval, Laval, Saint-remi, Beloeil,…
Added 4 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This position is responsible for leading the Canadian Sales, Solutions, and Strategic Business Development teams under the Managing Director. The Director drives sales growth, expands…
Added 4 hours ago
GI
Sales Representative
Grimco, Inc.
Burnaby, BC
- $58,000 to $63,000 CAD / year
- Full-time
The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing…
Added 4 hours ago
C
Account Representative- Sales Training Program (Calgary) January 18, 2027 Start Date
CDW
Calgary, AB
- Full-time
Sales Residency: Ongoing training, development and mentorship to ensure that you are up to date on the ever-changing technology trends while you continue to expand your book of business and…
Added 4 hours ago
C
Account Representative- Sales Training Program (Edmonton) January 18, 2027 Start Date
CDW
Edmonton, AB
- Full-time
Sales Residency: Ongoing training, development and mentorship to ensure that you are up to date on the ever-changing technology trends while you continue to expand your book of business and…
Added 4 hours ago
C
Account Representative- Sales Training Program (Ottawa) January 18, 2027 Start Date
CDW
Ottawa, ON
- Full-time
Sales Residency: Ongoing training, development and mentorship to ensure that you are up to date on the ever-changing technology trends while you continue to expand your book of business and…
Added 4 hours ago
K
Senior Business Development Representative
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Business Development Representative to join the Gathering & Processing Business Development Team in Calgary. This role is responsible for the commercial…
Added 4 hours ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 4 hours ago
Sales Representative - Industrial Coatings - Greater Vancouver Area
AkzoNobel
Burnaby, BC
Added 4 hours ago
LA
Automotive Parts Representative
Lordco Auto Parts
Red Deer, AB
- $18 to $23.6 CAD / hour
- Full-time
…locations across Western Canada and is a family-owned and operated business since 1974. Start your career in the automotive industry and grow with us…
Added 5 hours ago
Y
Sales Development Representative (SDR) - SaaS Outbound Outreach
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 5 hours ago
GG
Inside Sales Representative
Godspeed Group
St. Thomas, ON
- Full-time
Build relationships. Develop business. Drive sales growth.
Added 5 hours ago
TM
Wireless Sales Representative
The Mobile Shop
Oshawa, ON
- Full-time
…Glentel Inc., Canada’s leading wireless retailer. We are seeking Sales Representatives (Mobilists) who will guide customers towards their optimal phone and rate plan options that align with…
Added 5 hours ago
SR
Outside Sales Representative
Sunbelt Rentals, Inc.
Okotoks, AB
- Full-time
Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative. As an Outside Sales Representative, you will be responsible for generating…
Added 5 hours ago
CB
Supply Chain Project Manager - M&E
Clark Builders
Edmonton, AB
- Full-time
Support technical sales effort for BU Business Development/Pre-Construction (e.g., client presentations, reviewing packages, package estimates, scheduling).

Grimco, Inc.

Sales Representative

Burnaby, BC, Canada

$58,000 to $63,000 CAD / year · Full-time

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Job details

Pay: $58,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 1–3+ years of customer service or sales support experience.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Inside Sales Representative at Grimco is a key member of the territory sales team, responsible for managing inbound phone and chat communications, processing orders, providing exceptional customer support, and collaborating with other sales roles to drive revenue. Inside Sales Reps are the frontline of customer interaction and play a critical role in building relationships, solving problems, and keeping the sales engine running smoothly. This role requires a high level of attention to detail, a friendly and energetic demeanor, and a deep understanding of Grimco’s products and procedures.

Hours of Work: 8:30am-5:00pm

Burnaby, British Columbia

Key Responsibilities

Inbound & Digital Communication: Promptly assist customers via phone, email, chat, and web orders; remain available and responsive across all channels.
Order Management: Accurately enter customer orders and ensure timely, precise processing.
Customer Experience: Deliver positive, solution-focused service across the entire sales process - from quote or order entry through delivery and follow-up, ensuring consistency across all communication channels.
Support for Outside Sales: Provide quotes, follow up on orders, communicate lead times, and help fulfill customer needs.
Account Maintenance: Proactively maintain existing customer relationships, ensuring strong ongoing business in addition to growth opportunities.
Upselling: Identify opportunities to increase order value and promote complementary products.
Outbound Calling: Participate in targeted outbound call projects to support team goals and customer re-engagement.
Lead Sharing: Pass along qualified leads to the appropriate hybrid or outside sales rep for follow-up.
Issue Resolution: Handle problems independently when possible, escalating only when necessary.
Product & Process Knowledge: Maintain fluency in company products, procedures, and sales systems.
Team Contribution: Collaborate with peers to reach team goals, maintain a positive work environment, and share best practices.
CRM Administration: Maintain up-to-date customer records in 360+, ensuring accurate data that supports scorecard measurements of customer experience, product knowledge, and account health.

Qualifications

1–3+ years of customer service or sales support experience.
Strong verbal and written communication skills.
Detail-oriented and organized, with the ability to manage multiple tasks.
Comfortable using phones, email, chat tools, and CRM systems.
Enthusiastic, proactive, and team-focused.
Familiarity with sales order system and product offering.

Success Traits

Friendly, positive, and professional in every interaction.
Accurate and dependable when handling data and orders.
Willing to support the team and step up when needed.
Self-motivated and driven by customer satisfaction and sales impact.
Always learning and improving to provide better support.

Why Work at Grimco?

We’re proud to celebrate 150 years - and we’re still growing! Grimco continues to evolve and lead the way in our industry.
We prioritize employee development, tailoring career paths to align with each individual’s talents, strengths, and interests.
We strongly believe in promoting from within - our top performers become our future leaders.
With a fantastic team across North America, we’re proud of our reputation as the most informed and educated supplier in the industry.
Our executives and managers are accessible, hands-on, and actively involved on the front lines of the business.

What Separates the Good from the Great at Grimco?

Those who thrive at Grimco bring determination, a competitive spirit, and a constant eagerness to learn. Our most successful team members are driven to deliver exceptional customer experiences, prepared to step into future leadership, and hungry to make a meaningful impact in a stable and growing company. These are the qualities we value in our distribution teams!

Want to Learn More?

Explore our story, our current journey, and our future vision at:

👉 https://inspire.grimco.ca/careers

Grimco is proud to be an equal opportunity employer. We are committed to providing accommodations throughout the recruitment process. If you require any disability-related support, please let us know - we’re happy to work with you to meet your accessibility needs.

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More about this job

Responsibilities

Manage inbound customer communications, process orders, provide quotes and customer support, and maintain customer accounts. Identify sales opportunities, support outside sales representatives, resolve issues, update CRM records, and collaborate with the team to meet sales goals.

Requirements

Requires 1–3 or more years of customer service or sales support experience, strong verbal and written communication, and the ability to manage multiple tasks accurately. Candidates should be comfortable with phones, email, chat, and CRM systems, and be proactive, organized, enthusiastic, and team-focused.

Skills

Customer Service
Inside Sales
Order Processing
Verbal Communication
Written Communication
Organization
Attention To Detail
Upselling
Outbound Calling
Lead Qualification
Issue Resolution
Product Knowledge
Teamwork
CRM Administration

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Sales Support
Inbound Communications
Phone
Email
Chat
Web Orders
Order Processing
Quotes
Lead Times
Account Maintenance
Upselling
Outbound Calling
Lead Sharing
Issue Resolution
Product Knowledge
Sales Systems
CRM
360+
Customer Experience
Wholesale

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