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Added 11 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- $66,000 to $122,000 USD / year
- Full-time
- Remote
You will work closely with our Senior Manager, ABM, who sets strategy and signal design, and partner with Sales, Customer Success, Events, and Content. Within 6 to 12 months, you will run…
Added 11 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Toronto, ON
- $66,000 to $122,000 USD / year
- Full-time
You will work closely with our Senior Manager, ABM, who sets strategy and signal design, and partner with Sales, Customer Success, Events, and Content. Within 6 to 12 months, you will run…
Added 25 mins ago
Aaltos Supervisor
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Added 25 mins ago
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Practice Manager
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Added 25 mins ago
S
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Added 25 mins ago
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Director of Business Development and Membership Services
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- Full-time
The Director oversees member services and organization-wide communications and events, ensuring consistent engagement, member value, brand integrity and stakeholder confidence. The Director…
Added 26 mins ago
BR
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Added 41 mins ago
Director of Service (Contact Centre)
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Toronto, ON
…will lead three direct reports: the Call Centre & Training Manager, Vendor Manager and WFM…
Added 41 mins ago
B
Marketing Associate E-commerce and Shopper (V.I.E Program) - All Genders
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BIOCODEX Canada
- Full-time
…Working closely with the Marketing Director and Commercial Manager, as well as the cross-functional team and agency partners, you will ensure our brands win throughout the consumer…
Added 41 mins ago
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Product Manager, Pharmacy Automation (12 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
The Pharmacy Automation Product Manager will manage the BD Parata™ vial portfolio for the Medication Management Solutions business within the Canadian healthcare space. The ideal candidate…
Added 41 mins ago
S
Shift Supervisor
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- Full-time
· Direct shift in continuous improvement initiatives, such as SPS, 6 Sigma, Kaizen events, and lean manufacturing.
Added 41 mins ago
R
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- Full-time
Support manager in updating Desk Operating Procedures
Added 41 mins ago
SL
Business Development Partner
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Ajax, ON
- Full-time
…insurance and wealth products. You’ll report to the District Manager (DM) and collaborate with the district and regional team and help generate business results for the overall…
Added 56 mins ago
MS
Director of Service (Contact Centre)
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Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…will lead three direct reports: the Call Centre & Training Manager, Vendor Manager and WFM…
Added 56 mins ago
IG
Aviation Customer Manager
Insight Global
Montreal, QC
- Full-time
Insight Global is seeking an Aviation Customer Manager to support a leading aerospace organization in Longueuil, Quebec.
Added 56 mins ago
B
Business Development Specialist, BMO Insurance
BMO
Toronto, ON · YNG
- Full-time
Attends and participates in regional industry events to promote BMO Life Assurance products and services, and enhances the overall reputation of the company.
Added 56 mins ago
E
Recreation Aide (Casual) - Ridgeview
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Ridgeview, ON
- Part-time
Reporting to the Recreation Manager, the Recreation Aide assists in the planning, organization and implementation of meaningful programs for the residents.
Added 1 hour ago
HL
Building Manager - Guelph
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Guelph, ON
- Full-time
As a Building Manager at Homestead, you will oversee the daily operations of the building, ensuring it is well maintained, efficiently managed, and welcoming for residents and visitors.…
Added 1 hour ago
HL
Mobile Building Operator (Live- Out)- Ottawa
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- Full-time
Other duties as assigned by the Property Manager
Added 1 hour ago
G
Service Manager in Training
Groundworks
Burlington, ON
- Full-time
At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to…
Added 1 hour ago
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executive sous-chef
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Added 1 hour ago
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Client Advisor
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Added 1 hour ago
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Events and Outreach Coordinator
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- Full-time
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Added 2 hours ago
Administrative Coordinator, Academic Reviews
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Toronto, ON
…Life and their broader portfolio. Working closely with the Manager, Governance and Academic Reviews, you will administer end-to-end academic review cycles, including liaising between…

Groundworks

Service Manager in Training

Burlington, ON, Canada

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. · Full-time

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Job details

Pay: The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74.
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Posting language: English
Posted: Oct 13, 2026

Original job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want ownership, influence, and the opportunity to build something that lasts.

At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to prepare high-potential leaders to run a Groundworks branch and drive exceptional results for customers, employees, and the business.

You'll gain hands-on experience across sales, operations, and production while learning the Groundworks culture, business model, and leadership principles. Upon completion, you'll be placed into a Branch Manager role at one of our 80+ locations.

This program requires travel during training and a willingness to relocate for your Branch Manager placement.

If you're motivated by growth, leadership, and opportunity, Groundworks is ready to invest in your future.

Job Purpose

The Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership responsibilities. Working under the guidance of a Service Manager and branch leadership, the SMIT develops the technical, operational, financial, and leadership skills necessary to successfully lead a service department.

Throughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team leadership, customer service, operational excellence, sales performance, and branch profitability. The role emphasizes continuous learning, accountability, and leadership development while supporting the daily operations of the service department.

Successful completion of the program prepares the employee for promotion into a Service Manager position.

Duties And Responsibilities

Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
Support Service Managers in the day-to-day management of the service department.
Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.
Learn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.
Support scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.
Assist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.
Build strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.
Learn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.
Participate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.
Complete leadership assignments designed to progressively increase ownership and independent decision making.
Collaborate with branch leadership to identify operational improvement opportunities and implement best practices.
Assist with administrative responsibilities necessary for the successful operation of the service department.
Demonstrate increasing independence and leadership capability throughout the training program.
It is an essential function of this position that the employee regularly and reliably reports to work on time each scheduled workday.
Perform all other duties as assigned.

Qualifications

2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Demonstrated leadership potential with a strong desire to pursue a career in operations management.
Previous experience supervising or leading teams is preferred.
Bachelor's degree preferred but not required.
Strong interpersonal, coaching, and communication skills.
Excellent organizational, problem solving, and decision making abilities.
Ability to learn technical products, operational processes, and financial management concepts.
Customer-focused mindset with strong relationship-building skills.
Ability to thrive in a fast-paced, results-oriented environment.

Working Conditions

Combination of branch office work and periodic site or warehouse visits to oversee business operations.
Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
May require occasional extended hours during peak periods, business audits, or special projects.
Full-time
Onsite

What We Offer:

Competitive base pay, eligible to participate in the performance-based bonus program once training is completed and assigned to a branch
Best-in-class Branch Manager in Training Program to help you start strong
Continued support through professional development & annual Summits
Company vehicle and fuel card once training is completed and assigned to a branch
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
When you win, you own it - our Employee Ownership Program lets you share the upside.
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.1741 Corporate Landing Pkwy Virginia Beach, VA 23454

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More about this job

Responsibilities

Support the Service Manager in daily department operations while developing leadership skills in team coaching, customer service, service quality, scheduling, inventory, and regulatory compliance. Learn to manage financial performance and progressively take ownership of operational improvements, employee development, and customer concerns in preparation for promotion to Service Manager.

Requirements

Candidates should have 2 to 4 years of leadership experience, preferably in residential construction, home services, sales, operations, or a related field; prior team supervision is preferred. A bachelor's degree is preferred but not required, along with strong communication, coaching, organizational, problem-solving, decision-making, customer relationship, and learning abilities.

Skills

Team Leadership
Coaching and Employee Development
Customer Service
Operational Management
Sales Performance
Financial Management
Budgeting and Profitability
Scheduling and Workflow Coordination
Inventory Management
Quality Assurance
Regulatory Compliance
Problem Solving
Decision Making
Communication
Relationship Building
Performance Monitoring

Benefits

Performance-Based Bonus
Company Vehicle
Fuel Card
Professional Development
Employee Ownership Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Short-Term Disability Insurance
Company-Paid Life Insurance
401(k) With Company Match
Paid Maternity Leave

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Home Services
Foundation Repair
Water Management
Service Department
Service Technicians
Service Advisors
Branch Operations
Leadership Development
Team Coaching
Customer Satisfaction
Service Quality
Installation Methods
Repair Standards
Regulatory Compliance
Scheduling
Workflow Coordination
Inventory Management
Customer Proposals
Budgeting
Profitability
Labor Management
Key Performance Indicators
Hiring
Onboarding
Employee Development
Operational Improvement

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