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Added 12 mins ago
RP
Spécialiste en acquisition de de talents – bilingue/Talent Acquisition Specialist -Bilingual
RESA Power
Canada
- Full-time
Added 12 mins ago
Clarity Operations Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Clarity Operations Manager leads the team responsible for supporting and enhancing Canada Life's project and portfolio management tools, primarily Clarity PPM. Managing a business…
Added 12 mins ago
HI
Analyst, Employee Benefits
HUB International
Burnaby, BC
- Full-time
We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines,…
Added 12 mins ago
Product Analyst
Barracuda Networks Inc.
Ottawa, ON
…empowered to make an impact, grow their careers, explore new opportunities, and continue learning. From career development and internal mobility to wellbeing, financial wellness, and family…
Added 26 mins ago
EM
Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- $19.65 CAD / hour
- Full-time
…expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business…
Added 26 mins ago
BT
Manager, Valuations & Corporate Finance (CBV, CPA)
Baker Tilly Canada
Toronto, ON
- Full-time
Identify and participate in business development opportunities
Added 26 mins ago
DO
Senior Legal Counsel
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Explore our career opportunities and graduate program to discover how you can make a meaningful impact. For current vacancies, visit us on LinkedIn or head to the DEED corporate website.
Added 26 mins ago
RP
Spécialiste en acquisition de de talents – bilingue/Talent Acquisition Specialist -Bilingual
RESA Power Canada
Quebec, QC
- Full-time
Added 26 mins ago
FI
Plant Manager
Formations Inc
Edmonton, AB
- Full-time
…importance of efficient production, clear communication, employee development, and continuous improvement. You’ll take ownership of plant performance while learning our products and…
Added 26 mins ago
PT
Director, Product Management (Hardware)
PAR Technology
Remote, Canada
- Full-time
- Remote
…product-market fit, and deliver profitable growth across the hardware business. The ideal candidate combines strong product leadership, deep experience with connected hardware solutions,…
Added 26 mins ago
RB
Client Advisor
Royal Bank of Canada
NS · ST. MARY'S, Nova Scotia
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 27 mins ago
BC
Project Manager, Tailings Storage Facilities and Geotechnical Engineering
BBA Consultants
Vancouver, BC
- Full-time
BBA is seeking a project manager with 10 to 15 years of experience in geotechnical engineering and tailings storage facility management. You’ll be responsible for planning, coordinating and…
Added 42 mins ago
A
Lead Portfolio Manager - Relocate to Saudi Arabia, Permanent Expat Relocation Package
aramco
Toronto, ON
- Full-time
We are seeking a Lead Portfolio Manager to join the Portfolio Management Department (PMD).
Added 42 mins ago
Analyst, Data Analytics
WestJet Group
Calgary, AB
Reporting to the Manager of Revenue Analytics, you will help build a grassroots analytics function to propel WestJet to a new level of competitiveness. You will actively participate in the…
Added 42 mins ago
Enterprise Collections: Operational Lead - Dialer Administrator
Questrade Financial Group
Toronto, ON
…and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best…
Added 42 mins ago
AE
People & Culture Generalist
Arc'teryx Equipment
New Westminster, BC
- Full-time
Reports to: Director, People & Culture Business Partnerships / Sr. Manager, PCBP
Added 42 mins ago
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Sr. Travel Project Manager
OpenText
Waterloo, ON
- Full-time
…and services they need to succeed. The Sr. Travel Projects Manager is responsible for aspects of the performance and execution of OpenText’s global travel program. The role includes a…
Added 57 mins ago
ACCOUNT MANAGER (HYBRID)
Green Shield Canada
Calgary, AB · Vancouver, BC · Toronto, ON · Windsor, ON
proactive to ensure we support their immediate and future business needs.
Added 57 mins ago
A
People & Culture Generalist
ARC'TERYX
New Westminster, BC
- Full-time
Reports to: Director, People & Culture Business Partnerships / Sr. Manager, PCBP
Added 57 mins ago
T
Senior Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 57 mins ago
T
Market Risk Specialist, xVA (5113)
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 57 mins ago
T
Senior Actuarial Analyst
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 57 mins ago
T
Finance Operations Analyst I
TD
Dieppe, NB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 57 mins ago
T
Personal Banking Associate Trainee
TD
Oshawa, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 57 mins ago
SL
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Business Automation is a working-level people leader within Sun Life Global Investments on the Strategic Analytics and Innovation team. The role is accountable for automation…

Groundworks

Service Manager in Training

Burlington, ON, Canada

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. · Full-time

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Job details

Pay: The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74.
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Posting language: English
Posted: Oct 13, 2026

Original job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want ownership, influence, and the opportunity to build something that lasts.

At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to prepare high-potential leaders to run a Groundworks branch and drive exceptional results for customers, employees, and the business.

You'll gain hands-on experience across sales, operations, and production while learning the Groundworks culture, business model, and leadership principles. Upon completion, you'll be placed into a Branch Manager role at one of our 80+ locations.

This program requires travel during training and a willingness to relocate for your Branch Manager placement.

If you're motivated by growth, leadership, and opportunity, Groundworks is ready to invest in your future.

Job Purpose

The Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership responsibilities. Working under the guidance of a Service Manager and branch leadership, the SMIT develops the technical, operational, financial, and leadership skills necessary to successfully lead a service department.

Throughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team leadership, customer service, operational excellence, sales performance, and branch profitability. The role emphasizes continuous learning, accountability, and leadership development while supporting the daily operations of the service department.

Successful completion of the program prepares the employee for promotion into a Service Manager position.

Duties And Responsibilities

Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
Support Service Managers in the day-to-day management of the service department.
Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.
Learn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.
Support scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.
Assist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.
Build strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.
Learn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.
Participate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.
Complete leadership assignments designed to progressively increase ownership and independent decision making.
Collaborate with branch leadership to identify operational improvement opportunities and implement best practices.
Assist with administrative responsibilities necessary for the successful operation of the service department.
Demonstrate increasing independence and leadership capability throughout the training program.
It is an essential function of this position that the employee regularly and reliably reports to work on time each scheduled workday.
Perform all other duties as assigned.

Qualifications

2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Demonstrated leadership potential with a strong desire to pursue a career in operations management.
Previous experience supervising or leading teams is preferred.
Bachelor's degree preferred but not required.
Strong interpersonal, coaching, and communication skills.
Excellent organizational, problem solving, and decision making abilities.
Ability to learn technical products, operational processes, and financial management concepts.
Customer-focused mindset with strong relationship-building skills.
Ability to thrive in a fast-paced, results-oriented environment.

Working Conditions

Combination of branch office work and periodic site or warehouse visits to oversee business operations.
Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
May require occasional extended hours during peak periods, business audits, or special projects.
Full-time
Onsite

What We Offer:

Competitive base pay, eligible to participate in the performance-based bonus program once training is completed and assigned to a branch
Best-in-class Branch Manager in Training Program to help you start strong
Continued support through professional development & annual Summits
Company vehicle and fuel card once training is completed and assigned to a branch
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
When you win, you own it - our Employee Ownership Program lets you share the upside.
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.1741 Corporate Landing Pkwy Virginia Beach, VA 23454

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More about this job

Responsibilities

Support the Service Manager in daily department operations while developing leadership skills in team coaching, customer service, service quality, scheduling, inventory, and regulatory compliance. Learn to manage financial performance and progressively take ownership of operational improvements, employee development, and customer concerns in preparation for promotion to Service Manager.

Requirements

Candidates should have 2 to 4 years of leadership experience, preferably in residential construction, home services, sales, operations, or a related field; prior team supervision is preferred. A bachelor's degree is preferred but not required, along with strong communication, coaching, organizational, problem-solving, decision-making, customer relationship, and learning abilities.

Skills

Team Leadership
Coaching and Employee Development
Customer Service
Operational Management
Sales Performance
Financial Management
Budgeting and Profitability
Scheduling and Workflow Coordination
Inventory Management
Quality Assurance
Regulatory Compliance
Problem Solving
Decision Making
Communication
Relationship Building
Performance Monitoring

Benefits

Performance-Based Bonus
Company Vehicle
Fuel Card
Professional Development
Employee Ownership Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Short-Term Disability Insurance
Company-Paid Life Insurance
401(k) With Company Match
Paid Maternity Leave

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Home Services
Foundation Repair
Water Management
Service Department
Service Technicians
Service Advisors
Branch Operations
Leadership Development
Team Coaching
Customer Satisfaction
Service Quality
Installation Methods
Repair Standards
Regulatory Compliance
Scheduling
Workflow Coordination
Inventory Management
Customer Proposals
Budgeting
Profitability
Labor Management
Key Performance Indicators
Hiring
Onboarding
Employee Development
Operational Improvement

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