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Added 12 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Added 12 mins ago
TC
Senior Specialist, Tax Information Reporting (FATCA/CRS & Chapter 3)
The Citco Group Limited
Toronto, ON
- Full-time
Manage daily operations for account holder documentation processes
Added 12 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Dartmouth, NS
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 28 mins ago
Multi-Location Customer Service Specialist
Sherwin-Williams
Edmonton, AB
Added 28 mins ago
Q(
Senior Environment Health Safety Specialist
QEOSH (HSE) Staffing & Recruitment Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Senior Health & Safety Specialist in Mississauga
Added 28 mins ago
SR
Contract Specialist
STRIVE Recruitment Inc.
Hamilton, ON
- $60,000 to $65,000 CAD / year
- Full-time
Our client is seeking a highly detail-oriented and experienced Contract Specialist to join their growing team on a permanent basis. This position plays a vital role in coordinating and…
Added 28 mins ago
QM
Spécialiste des comptes recevables / Accounts Receivable Specialist
Quantum Management Services Ltd.
Vaudreuil-Dorion, QC
- Full-time
Our client, a well-established and growing organization, is seeking an Accounts Receivable Specialist to join their team.
Added 43 mins ago
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ABM Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- $66,000 to $122,000 USD / year
- Full-time
- Remote
…Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work…
Added 43 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Toronto, ON
- $66,000 to $122,000 USD / year
- Full-time
…Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work…
Added 57 mins ago
A
Senior Security Operations Specialist
Alithya
QC · QC, Canada
- Full-time
En tant que spécialiste principal ou spécialiste principale en opérations de sécurité, vous assurerez la surveillance, la détection, l’analyse et le traitement des événements de…
Added 57 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Belleville, ON
- Part-time
Added 57 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Cambridge, ON
- Part-time
Added 57 mins ago
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Document Control Specialist
Talentmatics
Toronto, ON
- Full-time
…and documents. The successful candidate will oversee daily operations, ensure quality and productivity targets are achieved, support and train team members, and work directly with the…
Added 57 mins ago
V
Senior Accounts Payable Specialist - 10 Month Contract
Vaco
Toronto, ON
- $75,000 to $95,000 CAD / year
- Contract
Act as backup to the AP Manager, supporting daily operations, vendor master maintenance, expense management, corporate/procurement cards, and payment processing.
Added 1 hour ago
R
Buyer Care Specialist II
RBGlobal
Mississauga, ON
- Full-time
The Buyer Care Specialist II (BCS) demonstrates a high level of competency and effectiveness when
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End-User Computing (EUC) – Server Specialist
Wepoint
Montreal, QC
- Full-time
The primary objective of this role is to join the End-User Computing (EUC) team as a Server Specialist, responsible for managing all servers and solutions supported by EUC, including…
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IT Audit Manager II (ATH 1162)
TD
Toronto, ON
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…risks of today and around the corner and help keep our daily operations running smoothly for our…
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KYC Specialist
TD
Toronto, ON
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Customer Master and Data Controls & Remediation Operations plays an important role in strengthening the quality, integrity and reliability of customer data supporting KYC operations.
Added 1 hour ago
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DevOps Specialist/ Open Stack Expert(System Admin)
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Montreal, QC
- $100,000 to $120,000 CAD / year
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Network & Security (DevOps): Deployment, Operations, Network Security
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Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
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We are currently seeking a Senior Quality Control Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 1 hour ago
T
Sales Executive | Networking Solutions
Teltonika
Toronto, ON
- Full-time
Currently, Teltonika Canada is looking for an ambitious Sales Specialist to join our office in Toronto. In this position, you will belong to the Networks Sales team.
Added 1 hour ago
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Finance Application Specialist - Oracle Fusion
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Our growing team is looking for a Finance Application Specialist - Oracle Fusion GL, HCM, FA!
Added 1 hour ago
LI
Production Specialist
LGG Industrial
Edmonton, AB
- Full-time
Added 1 hour ago
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Client Service Specialist
Fiserv
Mississauga, ON
- Full-time
…support everyday commerce and money movement. The Client Service Specialist role supports client service operations by resolving customer and account inquiries across service channels and…
Added 1 hour ago
T
Sales Executive | Networking Solutions
Teltonika
Remote, Canada
- Full-time
- Remote
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Groundworks

Service Manager in Training

Burlington, ON, Canada

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. · Full-time

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Job details

Pay: The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74.
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Posting language: English
Posted: Oct 13, 2026

Original job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want ownership, influence, and the opportunity to build something that lasts.

At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to prepare high-potential leaders to run a Groundworks branch and drive exceptional results for customers, employees, and the business.

You'll gain hands-on experience across sales, operations, and production while learning the Groundworks culture, business model, and leadership principles. Upon completion, you'll be placed into a Branch Manager role at one of our 80+ locations.

This program requires travel during training and a willingness to relocate for your Branch Manager placement.

If you're motivated by growth, leadership, and opportunity, Groundworks is ready to invest in your future.

Job Purpose

The Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership responsibilities. Working under the guidance of a Service Manager and branch leadership, the SMIT develops the technical, operational, financial, and leadership skills necessary to successfully lead a service department.

Throughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team leadership, customer service, operational excellence, sales performance, and branch profitability. The role emphasizes continuous learning, accountability, and leadership development while supporting the daily operations of the service department.

Successful completion of the program prepares the employee for promotion into a Service Manager position.

Duties And Responsibilities

Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
Support Service Managers in the day-to-day management of the service department.
Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.
Learn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.
Support scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.
Assist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.
Build strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.
Learn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.
Participate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.
Complete leadership assignments designed to progressively increase ownership and independent decision making.
Collaborate with branch leadership to identify operational improvement opportunities and implement best practices.
Assist with administrative responsibilities necessary for the successful operation of the service department.
Demonstrate increasing independence and leadership capability throughout the training program.
It is an essential function of this position that the employee regularly and reliably reports to work on time each scheduled workday.
Perform all other duties as assigned.

Qualifications

2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Demonstrated leadership potential with a strong desire to pursue a career in operations management.
Previous experience supervising or leading teams is preferred.
Bachelor's degree preferred but not required.
Strong interpersonal, coaching, and communication skills.
Excellent organizational, problem solving, and decision making abilities.
Ability to learn technical products, operational processes, and financial management concepts.
Customer-focused mindset with strong relationship-building skills.
Ability to thrive in a fast-paced, results-oriented environment.

Working Conditions

Combination of branch office work and periodic site or warehouse visits to oversee business operations.
Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
May require occasional extended hours during peak periods, business audits, or special projects.
Full-time
Onsite

What We Offer:

Competitive base pay, eligible to participate in the performance-based bonus program once training is completed and assigned to a branch
Best-in-class Branch Manager in Training Program to help you start strong
Continued support through professional development & annual Summits
Company vehicle and fuel card once training is completed and assigned to a branch
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
When you win, you own it - our Employee Ownership Program lets you share the upside.
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.1741 Corporate Landing Pkwy Virginia Beach, VA 23454

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More about this job

Responsibilities

Support the Service Manager in daily department operations while developing leadership skills in team coaching, customer service, service quality, scheduling, inventory, and regulatory compliance. Learn to manage financial performance and progressively take ownership of operational improvements, employee development, and customer concerns in preparation for promotion to Service Manager.

Requirements

Candidates should have 2 to 4 years of leadership experience, preferably in residential construction, home services, sales, operations, or a related field; prior team supervision is preferred. A bachelor's degree is preferred but not required, along with strong communication, coaching, organizational, problem-solving, decision-making, customer relationship, and learning abilities.

Skills

Team Leadership
Coaching and Employee Development
Customer Service
Operational Management
Sales Performance
Financial Management
Budgeting and Profitability
Scheduling and Workflow Coordination
Inventory Management
Quality Assurance
Regulatory Compliance
Problem Solving
Decision Making
Communication
Relationship Building
Performance Monitoring

Benefits

Performance-Based Bonus
Company Vehicle
Fuel Card
Professional Development
Employee Ownership Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Short-Term Disability Insurance
Company-Paid Life Insurance
401(k) With Company Match
Paid Maternity Leave

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Home Services
Foundation Repair
Water Management
Service Department
Service Technicians
Service Advisors
Branch Operations
Leadership Development
Team Coaching
Customer Satisfaction
Service Quality
Installation Methods
Repair Standards
Regulatory Compliance
Scheduling
Workflow Coordination
Inventory Management
Customer Proposals
Budgeting
Profitability
Labor Management
Key Performance Indicators
Hiring
Onboarding
Employee Development
Operational Improvement

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