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Added 5 mins ago
CN
Operations Specialist, Recycle Fuel Fabrication Laboratories (RFFL)
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…continuous improvement initiatives? If so, as an Operations Specialist here at CNL, you will play a key role in maintaining facility readiness, solving operational challenges, and advancing…
Added 5 mins ago
SM
Registered Practica Nurse - Withdrawal Management Services Sherbourne
St. Michael's Hospital
Toronto, ON
- Temporary
Establishing a therapeutic relationship with the patient;
Added 5 mins ago
SM
Occupational Health Nurse, Abilities and Health
St. Michael's Hospital
Toronto, ON
- Full-time
Establishing a therapeutic relationship with the patient;
Added 5 mins ago
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Technology Lifecycle Services Renewals Sales Specialist - Entry Level Sales Program 2027
IBM
Ottawa, ON
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 5 mins ago
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Technology Lifecycle Services Renewals Sales Specialist - Entry Level Sales Program 2027
IBM
Calgary, AB
- $82,875 to $117,000 CAD / year
- Full-time
…challenges. As a Technical Lifecycle Services Renewals Sales Specialist, you will create demand, build trusted client relationships, and connect customers with IBM solutions across AI,…
Added 20 mins ago
IC
Associate Delegate Relations Manager
Informa Connect - Global Finance
Toronto, ON
- Full-time
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best…
Added 20 mins ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Peterborough, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 20 mins ago
KC
Human Resources Business Partner
Kenaidan Contracting Ltd.
Toronto, ON
- Full-time
Murphy operates in the United Kingdom, Ireland, Canada and America as a leading international specialist engineering and construction company. Founded in 1951, we are committed to improving…
Added 20 mins ago
BT
Accounting and Assurance Manager
Baker Tilly Canada
Leamington, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 20 mins ago
Investment & Personal Banking Specialist - Vaudreuil-dorion (12-month contract)
Scotiabank
Vaudreuil-Dorion, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 20 mins ago
Senior Investment & Personal Banking Specialist-Pointe Aux Trembles,QC
Scotiabank
Montréal-Est, QC · Montreal, QC
As a Senior Investment & Personal Banking Specialist, you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch…
Added 35 mins ago
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Mortgage Specialist
BMO
Timmins, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 35 mins ago
RP
Spécialiste en acquisition de de talents – bilingue/Talent Acquisition Specialist -Bilingual
RESA Power
Canada
- Full-time
Added 35 mins ago
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Specialist
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…Health Services (FNMHS) Director, the Cultural Health Systems Specialist is responsible for providing spiritual and cultural support services to clients and families receiving care within…
Added 50 mins ago
BT
Manager, Valuations & Corporate Finance (CBV, CPA)
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 50 mins ago
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HR Business Partner and Background Coordinator - Human Resources Specialist 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
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Added 50 mins ago
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Transportation Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 1 hour ago
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Banking Advisor Intern
RBC
Huntsville, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
R
Banking Advisor
RBC
Moncton, NB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
AD
Buyer
Avery Dennison
Toronto, ON
- $54,075 to $70,000 CAD / year
- Full-time
…and athletics industry. Working under moderate guidance, the Specialist identifies and vets suppliers, assists in contract negotiations, and solves operational challenges through standard…
Added 1 hour ago
JI
Appliances Sales Specialist
J.D. Irving, Limited
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 1 hour ago
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Market Risk Specialist, xVA (5113)
TD
Toronto, ON
- Full-time
Reporting to the Head of Market Risk, XVA & Capital Optimization Desk Coverage, the Market Risk Specialist's accountabilities include:
Added 1 hour ago
M
Business Architecture Consultant - Marketing
Maarut
Montréal-Est, QC · Montreal East, Quebec
- Contract
emerging environments, not a technical marketing specialist, and by extension,
Added 1 hour ago
S
Senior Account Executive (North America)
Source.ag
Canada
- Full-time
Cross-functional collaboration: Work hand-in-hand with our AI Solution Specialist team to tailor product demonstrations and maximize customer value, and with the Product team to ensure the…
Added 1 hour ago
NG
Learning and Development Specialist
NFI Group Inc.
Winnipeg, MB
- Full-time
As the Learning & Development Specialist, reporting to the Professional and Leadership Development Manager, you will work within the NFI Learning Institute to support the development and…

Groundworks

Service Manager in Training

Burlington, ON, Canada

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. · Full-time

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Job details

Pay: The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74.
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Posting language: English
Posted: Oct 13, 2026

Original job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want ownership, influence, and the opportunity to build something that lasts.

At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to prepare high-potential leaders to run a Groundworks branch and drive exceptional results for customers, employees, and the business.

You'll gain hands-on experience across sales, operations, and production while learning the Groundworks culture, business model, and leadership principles. Upon completion, you'll be placed into a Branch Manager role at one of our 80+ locations.

This program requires travel during training and a willingness to relocate for your Branch Manager placement.

If you're motivated by growth, leadership, and opportunity, Groundworks is ready to invest in your future.

Job Purpose

The Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership responsibilities. Working under the guidance of a Service Manager and branch leadership, the SMIT develops the technical, operational, financial, and leadership skills necessary to successfully lead a service department.

Throughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team leadership, customer service, operational excellence, sales performance, and branch profitability. The role emphasizes continuous learning, accountability, and leadership development while supporting the daily operations of the service department.

Successful completion of the program prepares the employee for promotion into a Service Manager position.

Duties And Responsibilities

Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
Support Service Managers in the day-to-day management of the service department.
Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.
Learn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.
Support scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.
Assist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.
Build strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.
Learn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.
Participate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.
Complete leadership assignments designed to progressively increase ownership and independent decision making.
Collaborate with branch leadership to identify operational improvement opportunities and implement best practices.
Assist with administrative responsibilities necessary for the successful operation of the service department.
Demonstrate increasing independence and leadership capability throughout the training program.
It is an essential function of this position that the employee regularly and reliably reports to work on time each scheduled workday.
Perform all other duties as assigned.

Qualifications

2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Demonstrated leadership potential with a strong desire to pursue a career in operations management.
Previous experience supervising or leading teams is preferred.
Bachelor's degree preferred but not required.
Strong interpersonal, coaching, and communication skills.
Excellent organizational, problem solving, and decision making abilities.
Ability to learn technical products, operational processes, and financial management concepts.
Customer-focused mindset with strong relationship-building skills.
Ability to thrive in a fast-paced, results-oriented environment.

Working Conditions

Combination of branch office work and periodic site or warehouse visits to oversee business operations.
Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
May require occasional extended hours during peak periods, business audits, or special projects.
Full-time
Onsite

What We Offer:

Competitive base pay, eligible to participate in the performance-based bonus program once training is completed and assigned to a branch
Best-in-class Branch Manager in Training Program to help you start strong
Continued support through professional development & annual Summits
Company vehicle and fuel card once training is completed and assigned to a branch
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
When you win, you own it - our Employee Ownership Program lets you share the upside.
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.1741 Corporate Landing Pkwy Virginia Beach, VA 23454

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More about this job

Responsibilities

Support the Service Manager in daily department operations while developing leadership skills in team coaching, customer service, service quality, scheduling, inventory, and regulatory compliance. Learn to manage financial performance and progressively take ownership of operational improvements, employee development, and customer concerns in preparation for promotion to Service Manager.

Requirements

Candidates should have 2 to 4 years of leadership experience, preferably in residential construction, home services, sales, operations, or a related field; prior team supervision is preferred. A bachelor's degree is preferred but not required, along with strong communication, coaching, organizational, problem-solving, decision-making, customer relationship, and learning abilities.

Skills

Team Leadership
Coaching and Employee Development
Customer Service
Operational Management
Sales Performance
Financial Management
Budgeting and Profitability
Scheduling and Workflow Coordination
Inventory Management
Quality Assurance
Regulatory Compliance
Problem Solving
Decision Making
Communication
Relationship Building
Performance Monitoring

Benefits

Performance-Based Bonus
Company Vehicle
Fuel Card
Professional Development
Employee Ownership Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Short-Term Disability Insurance
Company-Paid Life Insurance
401(k) With Company Match
Paid Maternity Leave

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Home Services
Foundation Repair
Water Management
Service Department
Service Technicians
Service Advisors
Branch Operations
Leadership Development
Team Coaching
Customer Satisfaction
Service Quality
Installation Methods
Repair Standards
Regulatory Compliance
Scheduling
Workflow Coordination
Inventory Management
Customer Proposals
Budgeting
Profitability
Labor Management
Key Performance Indicators
Hiring
Onboarding
Employee Development
Operational Improvement

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