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Added 15 mins ago
IR
Specialist – Technical project integration
Innergex Renewable Energy Inc
Longueuil, QC
- Full-time
Support the development and review of TSA, BOPA, EPC, major equipment, and long-term service agreements.
Added 15 mins ago
STHS 26/27 - Reservations Specialist
Northland Properties
Revelstoke, BC
Under the general direction of the Reservations Manager/Assistant Manager/Team Lead, the Reservations Specialist will handle STHS clients’ heli ski package reservations, including but not…
Added 15 mins ago
AN
Youth Development & Program Coordinator
Albion Neighbourhood Services
Toronto, ON
- Full-time
Liaise with other services where a young person needs additional or specialist support, and make appropriate referrals.
Added 15 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 15 mins ago
SS
Total Rewards Specialist
Summit Search Group
ON · York, ON
- Full-time
Our client, a large Canadian organization with national operations, is seeking a Compensation & Benefits Specialist to join their Total Rewards team. This full-time role is ideal for…
Added 15 mins ago
SV
IT Specialist
Starshot Ventures
Toronto, ON
- Full-time
Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in…
Added 30 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Always put the Customer first and provides superior customer service
Added 30 mins ago
C
PROCUREMENT SPECIALIST
CreateTO
Toronto, ON
- Full-time
This position is responsible for providing strategic procurement support to the internal and external stakeholders/business partners to ensure simplified, cost effective, and strategic…
Added 30 mins ago
P
Customer Support Specialist
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 30 mins ago
D
Senior Advisor, Business development and sales support
Desjardins
Levis, QC
- Full-time
As a senior sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 30 mins ago
TC
Senior Specialist, Tax Information Reporting (FATCA/CRS & Chapter 3)
The Citco Group Limited
Toronto, ON
- Full-time
alternative asset and accounting service is one of the industry’s most
Added 30 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Dartmouth, NS
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 45 mins ago
Multi-Location Customer Service Specialist
Sherwin-Williams
Edmonton, AB
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their…
Added 45 mins ago
Claims Investigation Specialist - 6months
The Canada Life Assurance Company
ON
…investigative mindset? We are looking for a Claims Investigation Specialist to join our Claims Investigation Team on a 6-month temporary…
Added 45 mins ago
NF
Employee Engagement & Relations Specialist
Nature Fresh Farms
Leamington, ON
- $65,000 to $80,000 CAD / year
- Full-time
Support employee recognition programs, including Terryberry, Kudos, service milestones, employee appreciation, and other recognition initiatives.
Added 45 mins ago
EN
Senior Technical Support Specialist
EGATE Networks
Toronto, ON
- Full-time
We're growing and are looking to add a Senior Technical Support Specialist to our team!
Added 45 mins ago
C
Claims Specialist, Cyber & Technology
CFC
Toronto, ON
- Full-time
You will focus on handling a range of cyber and technology claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective,…
Added 45 mins ago
C
Claims Specialist, Property & Casualty
CFC
Toronto, ON
- Full-time
You will focus on handling a range of property and casualty claims. You’ll also collaborate with specialist vendors, including forensic, legal and PR partners, to deliver cost-effective,…
Added 45 mins ago
TG
Social Media & Content Specialist
The Green Beaver Company
Hawkesbury, ON
- Full-time
Provide occasional customer service support, assisting with customer inquiries and helping resolve issues in a timely, professional, and brand-aligned manner.
Added 45 mins ago
SI
Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
Swiss Instruments Limited is seeking a customer-focused and detail-oriented Inside Sales Representative to support customers and the sales team for its legacy product lines. These products…
Added 45 mins ago
QM
Spécialiste des comptes recevables / Accounts Receivable Specialist
Quantum Management Services Ltd.
Vaudreuil-Dorion, QC
- Full-time
- Collaborer avec les équipes des ventes, du service à la clientèle et de la finance afin de résoudre les problématiques et améliorer les processus.
Added 1 hour ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Belleville, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Cambridge, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
A
Réception des échantillons (Saint-Hyacinthe, QC)
ANTAGENE
Saint-Hyacinthe, QC · Biovet - St. Hyacinthe
- Full-time
…Ils traitent la majorité des échantillons entrants au sein du service et veillent à l’exactitude de la documentation et à l’entreposage approprié. Ils offrent également un soutien pour…

Groundworks

Service Manager in Training

Burlington, ON, Canada

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. · Full-time

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Job details

Pay: The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74.
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Posting language: English
Posted: Oct 13, 2026

Original job description

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want ownership, influence, and the opportunity to build something that lasts.

At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to prepare high-potential leaders to run a Groundworks branch and drive exceptional results for customers, employees, and the business.

You'll gain hands-on experience across sales, operations, and production while learning the Groundworks culture, business model, and leadership principles. Upon completion, you'll be placed into a Branch Manager role at one of our 80+ locations.

This program requires travel during training and a willingness to relocate for your Branch Manager placement.

If you're motivated by growth, leadership, and opportunity, Groundworks is ready to invest in your future.

Job Purpose

The Service Manager in Training (SMIT) is a developmental leadership role designed to prepare future Service Managers through structured, hands-on learning and progressive leadership responsibilities. Working under the guidance of a Service Manager and branch leadership, the SMIT develops the technical, operational, financial, and leadership skills necessary to successfully lead a service department.

Throughout the training program, the Service Manager in Training partners closely with Service Managers, Service Technicians, and Service Advisors to gain practical experience in team leadership, customer service, operational excellence, sales performance, and branch profitability. The role emphasizes continuous learning, accountability, and leadership development while supporting the daily operations of the service department.

Successful completion of the program prepares the employee for promotion into a Service Manager position.

Duties And Responsibilities

Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
Support Service Managers in the day-to-day management of the service department.
Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.
Learn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.
Support scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.
Assist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.
Build strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.
Learn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.
Participate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.
Complete leadership assignments designed to progressively increase ownership and independent decision making.
Collaborate with branch leadership to identify operational improvement opportunities and implement best practices.
Assist with administrative responsibilities necessary for the successful operation of the service department.
Demonstrate increasing independence and leadership capability throughout the training program.
It is an essential function of this position that the employee regularly and reliably reports to work on time each scheduled workday.
Perform all other duties as assigned.

Qualifications

2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
Demonstrated leadership potential with a strong desire to pursue a career in operations management.
Previous experience supervising or leading teams is preferred.
Bachelor's degree preferred but not required.
Strong interpersonal, coaching, and communication skills.
Excellent organizational, problem solving, and decision making abilities.
Ability to learn technical products, operational processes, and financial management concepts.
Customer-focused mindset with strong relationship-building skills.
Ability to thrive in a fast-paced, results-oriented environment.

Working Conditions

Combination of branch office work and periodic site or warehouse visits to oversee business operations.
Fast-paced and dynamic work environment requiring flexibility and strong coordination skills.
May require occasional extended hours during peak periods, business audits, or special projects.
Full-time
Onsite

What We Offer:

Competitive base pay, eligible to participate in the performance-based bonus program once training is completed and assigned to a branch
Best-in-class Branch Manager in Training Program to help you start strong
Continued support through professional development & annual Summits
Company vehicle and fuel card once training is completed and assigned to a branch
Performance opens doors to elite recognition, trips & events
Annual Tribe Appreciation Tour, holiday & volunteer events
Upward mobility - we promote from within 80% of the time
When you win, you own it - our Employee Ownership Program lets you share the upside.
Tuition Reimbursement Program - we invest in your development!
Work-life balance - 2 weeks PTO and 6 paid holidays
US: Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
Canada: Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

The anticipated salary range is the expected hiring range for this role in Virginia is $61,934.20 - $77,417.74. Final compensation will be based on an evaluation of each candidate's qualifications, relevant experience, demonstrated capabilities, and work location.1741 Corporate Landing Pkwy Virginia Beach, VA 23454

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More about this job

Responsibilities

Support the Service Manager in daily department operations while developing leadership skills in team coaching, customer service, service quality, scheduling, inventory, and regulatory compliance. Learn to manage financial performance and progressively take ownership of operational improvements, employee development, and customer concerns in preparation for promotion to Service Manager.

Requirements

Candidates should have 2 to 4 years of leadership experience, preferably in residential construction, home services, sales, operations, or a related field; prior team supervision is preferred. A bachelor's degree is preferred but not required, along with strong communication, coaching, organizational, problem-solving, decision-making, customer relationship, and learning abilities.

Skills

Team Leadership
Coaching and Employee Development
Customer Service
Operational Management
Sales Performance
Financial Management
Budgeting and Profitability
Scheduling and Workflow Coordination
Inventory Management
Quality Assurance
Regulatory Compliance
Problem Solving
Decision Making
Communication
Relationship Building
Performance Monitoring

Benefits

Performance-Based Bonus
Company Vehicle
Fuel Card
Professional Development
Employee Ownership Program
Tuition Reimbursement
Paid Time Off
Paid Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Long-Term Disability Insurance
Short-Term Disability Insurance
Company-Paid Life Insurance
401(k) With Company Match
Paid Maternity Leave

Visa sponsorship

Not detected in the job text

Keywords

Residential Construction
Home Services
Foundation Repair
Water Management
Service Department
Service Technicians
Service Advisors
Branch Operations
Leadership Development
Team Coaching
Customer Satisfaction
Service Quality
Installation Methods
Repair Standards
Regulatory Compliance
Scheduling
Workflow Coordination
Inventory Management
Customer Proposals
Budgeting
Profitability
Labor Management
Key Performance Indicators
Hiring
Onboarding
Employee Development
Operational Improvement

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