Retail Associate

Job Summary:

The Retail Associate supports daily food service operations by providing professional service, following company policies and health and safety standards, completing required training, and working collaboratively with the team to ensure efficient kitchen operations.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Food Preparation & Kitchen Support (Primary Focus)

• Prepare and assist with the production of hot and cold food items burgers, fries, sandwiches, popcorn, nachos grab-and-go products following standardized recipes and station guidelines
• Perform prep tasks such as measuring, portioning, chopping, and assembling ingredients
• Ensure food is prepared and served at proper temperatures and meets quality standards
• Maintain portion control and minimize food waste
• Replenish food items and supplies during service as required
• Follow all HACCP, food safety, and quality assurance procedures, including temperature logs and production records
• Maintain cleanliness and organization of kitchen stations before, during, and after service

Cleaning, Sanitation & Dishwashing (Core Responsibility)

• Wash, sanitize, and properly store dishes, pots, pans, and utensils in accordance with health and safety standards
• Maintain dishwashing areas, garbage stations, and kitchen spaces according to master cleaning schedules
• Remove garbage, recycling, and compost and dispose of waste safely
• Ensure all work areas, equipment, and smallwares are clean, sanitized, and organized at all times
• Assist with deep cleaning and ongoing sanitation of kitchen and service areas

Cashier & Customer Service (Cashless Environment)

• Operate a cashless POS system, processing debit and credit transactions accurately
• Enter all items into the system to ensure accurate sales recording
• Provide receipts and ensure efficient, timely service
• Interact with customers in a friendly, professional manner and resolve inquiries or concerns
• Maintain cleanliness and organization of service areas, including restocking condiments and supplies

About you:

• Previous food service experience is an asset
• Food Handler Certification preferred
• Ability to follow instructions and work both independently and as part of a team
• Strong attention to cleanliness, food safety, and quality
• Reliable transportation is a requirement

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.