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Tim Horton's Assistant Manager

  • Edmonton, AB, T5H 3V9, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Duties:

  • Involved in all phases of operational planning including daily production .Will be responsible to lead the team in the shift by being inculcating a hands on approach
  • Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service. Must be open to learning and adopting the Tim's way of customer experience.
  • You are accountable for staffing, Scheduling, Weekly Inventory, Daily update on of production and other logs which are mandatory requirements.
  • To coordinate weekly  calibration of all the beverage equipment with the Supervisors.
  • Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.

Required: (please only apply if you meet all required qualifications):

  • Proven supervisory or management experience in a branded retail foodservice setting (eg. Tim Horton's, Starbucks etc.)will be an added advantage
  • Demonstrated ability to grow top line sales, monitor & minimize cost, reduce waste and manage efficient workflow.
  • Proactively demonstrate the ability to recognize customer needs and market trends.
  • Experience with branded concepts will be an added advantage
  • Have strong management and leadership skills. Demonstrated ability to motivate and develop staff.
  • Superior customer service skills and ability to train others
  • Excellent written & verbal communication skills and focus on upselling products.
  • Solid basic knowledge of computers - MS Office, POS Systems etc.
  • Able to accommodate a flexible work schedule(Including Evenings, Weekends and Stat Holidays).

Asset:

  • Advanced Food Safety Training (AFST) and First Aid is a Pre requisite and to be completed with 3 months of joining the unit.
More about this job

Responsibilities

The Assistant Manager is responsible for overseeing daily production, inventory, and staffing while leading the team to ensure high-quality customer service. They must also maintain compliance with health and safety programs and coordinate equipment maintenance.

Requirements

Candidates should have proven supervisory experience in a branded retail foodservice environment and strong leadership skills. Proficiency in MS Office and POS systems is required, along with the ability to work a flexible schedule including weekends and holidays.

Skills

  • Operational planning
  • Team leadership
  • Staffing
  • Scheduling
  • Inventory management
  • Customer service
  • Upselling
  • Food safety compliance
  • POS systems
  • MS Office
  • Training and development
  • Workflow management
  • Cost control
  • Communication skills

Visa sponsorship

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Categories

  • Management & Leadership
  • Hospitality
  • Food & Beverage
  • Retail
  • Customer Service & Support

Keywords

  • Operational planning
  • Production logs
  • Staffing
  • Scheduling
  • Inventory management
  • Customer experience
  • Food safety
  • Health and safety
  • Retail foodservice
  • Upselling
  • POS systems
  • MS Office
  • Team leadership
  • Workflow management
  • Calibration
  • Advanced Food Safety Training
  • First Aid

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