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Added 11 mins ago
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Group Compass Ltee

Tim Hortons Supervisor - Full-Time

Sudbury, ON, P3E 5J1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

How you will make an Impact:
Assist the Shift Managers to supervise multiple food service units.
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.

Essential Duties and Responsibilities:

Assist the Shift Managers to supervise multiple food service units.
Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Communicate positively and enthusiastically to the café patrons and address their issues promptly.
Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

At least one year of strong operation food industry management experience.
Comprehensive health and safety knowledge and training.
Knowledge of food service catering.
Strong supervisory skills and the capability to motivate and lead staff.
Employee relations experience in a unionized environment is an asset.
Excellent customer service skills.
Excellent communication skills (written and verbal).
Knowledge of Microsoft Office.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The supervisor will manage daily food service operations, including staff scheduling, training, and inventory tracking. They are also responsible for ensuring strict compliance with health and safety standards and providing excellent customer service.

Requirements

Candidates must have at least one year of food industry management experience and strong supervisory skills. Proficiency in Microsoft Office and comprehensive knowledge of health and safety regulations are also required.

Skills

Food service management
Staff supervision
Inventory management
Customer service
Health and safety compliance
HACCP standards
WHMIS regulations
Employee training
Scheduling
Reporting
Communication
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Supervisor
Management
Inventory
HACCP
WHMIS
Health and Safety
Customer Service
Staff Scheduling
Employee Relations
Microsoft Office
Operations
Reporting
Food Preparation
Compliance

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