Sales Associate - West Edmonton Mall
- AB, Canada
- Edmonton, AB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Experience
- 1-2 years’ experience in a store environment.
- Posting language
- English
- Posted
Original job description
About MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Sales Associate
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.
What You’ll Do
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Sales Associate
Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.
What You’ll Do
- Meet and exceed store sales, KPIs and personal target.
- Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
- Ensure proactive client engagement leveraging CRM and growing the clientele database.
- Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
- Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
- Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
- Act as a strong team player and always remain respectful to your team and customers.
- 1-2 years’ experience in a store environment.
- Luxury retail experience is a plus.
- Multilingual is a plus.
- Excellent customer service, sales and communication skills set.
- Problem-solving skills related to basic customer service.
- Model a positive attitude, professional appearance, and behavior.
- Good understanding to fashion trends (an asset).
- Experience in visual merchandizing (an asset).
- Knowledge of Microsoft Office Suite and POS operating systems.
- Availability full-time or part-time.
More about this job
Responsibilities
Meet sales targets and KPIs while delivering exceptional, customer-focused service and promoting Mackage as a brand ambassador. Support daily store operations, including merchandising, inventory, POS transactions, shipment handling, store standards, and loss prevention.
Requirements
Candidates should have 1–2 years of store experience, strong customer service, sales, and communication skills, and familiarity with Microsoft Office and POS systems. Luxury retail experience, multilingual ability, fashion trend knowledge, and visual merchandising experience are assets; full-time or part-time availability is accepted.
Skills
- Customer Service
- Sales
- Product Knowledge
- Client Engagement
- CRM
- Communication
- Problem-Solving
- Visual Merchandising
- Inventory Management
- Point-of-Sale Operations
- Loss Prevention
- Teamwork
- Microsoft Office Suite
- Fashion Trends
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Retail
- Luxury Apparel
- Outerwear
- Sales Targets
- KPIs
- Customer Service
- Brand Ambassador
- Product Knowledge
- Customer Experience
- CRM
- Client Database
- Store Operations
- Visual Merchandising
- Merchandise Reception
- Labeling
- POS Systems
- Inventory Management
- Shipping and Receiving
- Loss Prevention
- Microsoft Office Suite
- Fashion Trends
- Teamwork