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Groupe APP - APP Group

Sales Associate - West Edmonton Mall

AB, Canada
Edmonton, AB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Dec 5, 2026
Experience: 1-2 years’ experience in a store environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

About MACKAGE

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.

Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.

Sales Associate

Reporting to the Store Manager, the Sales Associate provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all operations, visual and brand directives.

What You’ll Do

Meet and exceed store sales, KPIs and personal target.
Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience.
Ensure proactive client engagement leveraging CRM and growing the clientele database.
Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers.
Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.);
Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
Always demonstrate a strong presence on the floor to support the customer experience and uphold loss prevention best practices.
Act as a strong team player and always remain respectful to your team and customers.

What You’ll Need

1-2 years’ experience in a store environment.
Luxury retail experience is a plus.
Multilingual is a plus.
Excellent customer service, sales and communication skills set.
Problem-solving skills related to basic customer service.
Model a positive attitude, professional appearance, and behavior.
Good understanding to fashion trends (an asset).
Experience in visual merchandizing (an asset).
Knowledge of Microsoft Office Suite and POS operating systems.
Availability full-time or part-time.

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More about this job

Responsibilities

Meet sales targets and KPIs while delivering exceptional, customer-focused service and promoting Mackage as a brand ambassador. Support daily store operations, including merchandising, inventory, POS transactions, shipment handling, store standards, and loss prevention.

Requirements

Candidates should have 1–2 years of store experience, strong customer service, sales, and communication skills, and familiarity with Microsoft Office and POS systems. Luxury retail experience, multilingual ability, fashion trend knowledge, and visual merchandising experience are assets; full-time or part-time availability is accepted.

Skills

Customer Service
Sales
Product Knowledge
Client Engagement
CRM
Communication
Problem-Solving
Visual Merchandising
Inventory Management
Point-of-Sale Operations
Loss Prevention
Teamwork
Microsoft Office Suite
Fashion Trends

Visa sponsorship

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Keywords

Retail
Luxury Apparel
Outerwear
Sales Targets
KPIs
Customer Service
Brand Ambassador
Product Knowledge
Customer Experience
CRM
Client Database
Store Operations
Visual Merchandising
Merchandise Reception
Labeling
POS Systems
Inventory Management
Shipping and Receiving
Loss Prevention
Microsoft Office Suite
Fashion Trends
Teamwork

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