Seasonal Sales Support - CF Pacific Center
- Vancouver, BC, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Experience
- 1-2 years’ experience in a customer service environment
- Posting language
- English
- Posted
Original job description
About MACKAGE
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Seasonal Sales Support
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store.
What You’ll Do
Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Mackage is committed to employment equity and invites applications from women, visible minorities, Aboriginal peoples, persons with disabilities, LGBTQ2S+ persons and otherwise marginalized persons.
Seasonal Sales Support
Reporting to the Store Manager, the Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed below. They participate in all the essential duties necessary to the effective day-to-day operation of the store.
What You’ll Do
- Offer an exceptional client experience at all times and maintain the brand standards.
- Promote the brand image, in each customer interaction.
- Always demonstrate a strong presence on the floor to greet all customers and to mitigate loss prevention matters.
- Guide customers by providing relevant information to ensure satisfaction.
- Pleasantly deal with customers and handle the customers’ orders by capturing customer information, ringing and processing sales transactions.
- Provide assistance to all team members and the management team.
- Upkeep store standards and maintain merchandising within the sales floor in addition to the organization of back of house.
- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, shipping and receiving packages etc.);
- Always ensure a level of professionalism when answering the store calls.
- Adhere to company policies and procedures at all time.
- Assist with any other related tasks assigned by the immediate supervisor.
- 1-2 years’ experience in a customer service environment
- Customer satisfaction-oriented
- Professional appearance and positive energy
- Excellent interpersonal and communication skills
- Flexibility and adaptability to the ongoing pace of the store
More about this job
Responsibilities
Provide excellent customer service, promote the brand, assist customers with purchases and transactions, and maintain a strong presence on the sales floor. Support store operations through merchandising, inventory management, receiving and shipping, maintaining store standards, and assisting team members and management.
Requirements
Candidates should have 1–2 years of experience in a customer service environment and be focused on customer satisfaction. A professional appearance, positive energy, strong interpersonal and communication skills, and flexibility to adapt to the pace of the store are required.
Skills
- Customer Service
- Client Experience
- Sales Transactions
- Communication
- Interpersonal Skills
- Merchandising
- Inventory Management
- Point-of-Sale Operations
- Shipping and Receiving
- Loss Prevention
- Store Operations
- Adaptability
- Teamwork
- Professionalism
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Customer Service
- Client Experience
- Sales Support
- Sales Transactions
- Brand Standards
- Loss Prevention
- Customer Information
- Point-of-Sale Operations
- Merchandising
- Inventory Management
- Merchandise Reception
- Labelling
- Shipping and Receiving
- Store Operations
- Back-of-House Organization
- Customer Satisfaction
- Team Support
- Retail Apparel
- Luxury Outerwear