Dispatcher

DISPATCHER – OTTAWA

Petro-Canada Fuels Division | Be at the Heart of the Action!

WHO WE ARE

With a legacy of over 125 years through one of its businesses, Joseph Élie, Groupe Énergie BDL has built a strong reputation as a trusted leader in petroleum product distribution.

As a proud partner of Suncor / Petro-Canada, our Petro-Canada Fuels Division is responsible for distributing quality petroleum products throughout Western Quebec and Eastern Ontario.

We are currently looking for a Dispatcher to join our Petro-Canada Fuels Division in Ottawa.

Are you organized, resourceful and able to think on your feet? Do you thrive in a fast-paced environment where every day brings new challenges? If you enjoy coordinating people and resources, solving problems and delivering outstanding customer service, we want to hear from you!

YOUR ROLE: KEEPING OPERATIONS MOVING!

As a Dispatcher, you are at the center of our daily operations. Your ability to anticipate, coordinate and make decisions directly impacts our drivers, our customers and the overall efficiency of our operations.

Here's what you'll be responsible for:

• Own the daily dispatch: Review the previous shift, follow up on completed deliveries and address any outstanding issues or discrepancies.
• Coordinate customer orders: Receive, process and manage customer orders while ensuring timely and efficient service.
• Stay one step ahead: Monitor automatic deliveries, review inventory levels and anticipate upcoming delivery requirements.
• Optimize daily operations: Plan resources, assign routes fairly and efficiently, and maximize truck utilization.
• Support our drivers: Ensure drivers have the appropriate hours, schedules, instructions and documentation to complete their routes safely and efficiently.
• Be a problem solver: Respond to urgent requests and unexpected situations, make quick decisions and find practical solutions to keep operations running smoothly.
• Build strong relationships: Maintain effective communication and positive working relationships with drivers, customers and internal departments.
• Work as one team: Collaborate closely with the Mechanical Department and provide drivers with the support they need to perform their jobs safely and efficiently.
• Keep things organized: Maintain accurate system records, verify delivery documents, prepare invoices and review operational reports.
• Make safety a priority: Participate in ongoing training initiatives and health and safety meetings.

WHAT YOU BRING TO THE TEAM

• Excellent communication skills in both French and English.
• A strong customer service mindset and a genuine passion for helping others.
• Excellent organizational skills and the ability to manage multiple priorities independently.
• Strong analytical, critical-thinking and problem-solving abilities.
• The ability to make sound decisions and react quickly in a constantly changing environment.
• Training in transportation logistics or equivalent relevant experience.
• Good computer skills and ease with administrative systems.
• A proactive, autonomous and resourceful approach to your work.
• A collaborative mindset and a genuine team spirit.

WHY JOIN GROUPE ÉNERGIE BDL?

We believe great people deserve a great place to work!

When you join our team, you can expect:

• A competitive salary.
• An employee benefits plan.
• A flexible and supportive work environment.
• A culture built on mutual respect, trust and empowerment.
• Fair and reasonable expectations.
• Opportunities to learn, grow and develop your career.

READY TO TAKE THE WHEEL OF YOUR NEXT CAREER OPPORTUNITY?

Join Groupe Énergie BDL's Petro-Canada Fuels Division and become part of a team where your decisions make a difference, your contribution matters and your work keeps our operations moving BDL

Job Types: Permanent, Full-time

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Wellness program

Work Location: In person