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Added 28 mins ago
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
Full-time
…overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost guidelines and reliability goals are met. The T4 works on assignments requiring…
Added 28 mins ago
Night Shift AZ Shuttle Driver
Impact Fulfillment Services
London, ON
Full-time
Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer
Added 28 mins ago
310T Diesel Mechanic
Impact Fulfillment Services
London, ON
Full-time
…overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost guidelines and reliability goals are met. The T4 works on assignments requiring…
Added 28 mins ago
310T or 310J Licensed Diesel Technician
Impact Fulfillment Services
Teeswater, ON
Full-time
…overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost guidelines and reliability goals are met. The 310T/310J Mechanic T4 works on assignments…
Added 58 mins ago
Field Service Technician
Ricoh
Victoria, BC
Full-time
…with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We…
Added 1 hour ago
Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
Winnipeg, MB
Full-time
The AdEasy Inside Sales Representative answers potential customers’ questions via phone and/or email, creates and maintains a database of current and potential customers in the pipeline,…
Added 1 hour ago
AUDIO VISUAL SALES REPRESENTATIVE
Interactive Audio Visual Inc.
Canada
Full-time
Our organization is growing. This Sales Representative role presents the opportunity for challenge and creativity. Position is based in the Ottawa-Gatineau area. This role is part of a…
Added 2 hours ago
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 2 hours ago
Sales Representative - Industrial
Quincaillerie Richelieu Ltee
Calgary, AB
Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Calgary Alberta branch.
Added 2 hours ago
Panel Sales Representative – Industrial
Quincaillerie Richelieu Ltee
Calgary, AB
Full-time
Richelieu Hardware is looking for a driven and customer-focused Outside Sales Representative to join our Calgary Alberta branch.
Added 3 hours ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
Hewlett Packard Enterprise
Mississauga, ON · Ottawa, ON · Montreal, QC
Full-time
…expectation that you will primarily work from an HPE partner/customer…
Added 3 hours ago
Internship – Winter – Draftsperson, Product Definition
RTX
Mississauga, ON
Full-time
…Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect…
Added 3 hours ago
Internship - Winter 2027 - Compressor Drafting Intern
RTX
Mississauga, ON
Full-time
…Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect…
Added 3 hours ago
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
Full-time
Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division
Added 3 hours ago
Applications Support Representative
Hexagon
Calgary, AB
Full-time
Hexagon’s Autonomous Solutions division is looking for an Applications Support Representative to join our team in Calgary, AB. Reporting to the Team Lead, North America Customer Support,…
Added 3 hours ago
Field Representative - Alcoholic Beverages
Acosta
Sault Ste. Marie, ON
Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 3 hours ago
Foodservice Sales Representative - Montreal
Affinity Group
Laval, QC
Full-time
…one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a…
Added 3 hours ago
Foodservice Sales Representative - GTA East
Affinity Group
Richmond Hill, ON
Full-time
…one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a…
Added 3 hours ago
Foodservice Sales Representative - Niagara Region
Affinity Group
Richmond Hill, ON
Full-time
…one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a…
Added 3 hours ago
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
Full-time
Your Voice. Your Success. The Future We Build Together.
Added 3 hours ago
Sanitation
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
Full-time
Your Voice. Your Success. The Future We Build Together.
Added 3 hours ago
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
Full-time
Your Voice. Your Success. The Future We Build Together.
Added 3 hours ago
Associate Operations Representative
RBC
Vancouver, BC
Part-time
…the Currency Processing Department. As an Account Services Representative, you will be responsible for verifying incoming and outgoing parcels using basic understanding of products and…
Added 3 hours ago
Associate Operations Representative - Deposit Processing
RBC
Vancouver, BC
Part-time
…potential, making a difference to our communities, and achieving success that is…
Added 3 hours ago
Senior Market and Trading Specialist
RBC
Vancouver, BC
Full-time
…proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial…

Groupe Dynamite, Inc Garage

Customer Service Representative - Contract

Mont-Royal, QC, Canada
5592 Rue Ferrier, Ville Mont-Royal, QC, H4P 1M2, Canada

Job type: Contract
Apply by: Oct 19, 2026
Experience: Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around you. Your mission is to create an unforgettable and personalized digital experience, building authentic, trust-worthy, and long-term relationships with our community while ensuring you are always one step ahead.

What You’ll Do

Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Experience Archivist: Keep every interaction documented with precision, ensuring the customer journey feels curated, not chaotic.
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Innovation Spotter: Identify gaps, elevate processes and support upgrades that make our service feel smoother, smarter, and unmistakably premium.
Project Chameleon: Step into special initiatives with adaptability and finesse, bringing that “I’ve got this handled” energy wherever it’s needed.

Who You Are

Service‑Driven: You’re energized by helping people, resolving situations with calm confidence and turning challenges into solutions that make someone’s experience memorable.
Empathetic Communicator: You explain things clearly, summarize complex info with ease and approach every interaction with genuine understanding and care.
Clear & Confident Writer: Your written communication is polished, professional and easy to understand in both French & English. for daily interactions with internal and external stakeholders.
Detail‑Sharp: Organized, attentive and able to juggle multiple tasks without losing your cool. You thrive in environments where precision matters.
Team‑Minded: You collaborate naturally, support your peers and adapt quickly to whatever the day brings.
Flexible: Your schedule is available for work days, sometimes evenings, weekends, holidays and you’re comfortable working 4 days onsite and 1 day from home.
Tech‑Confident: Strong computer skills come naturally to you and you navigate digital tools with ease.
Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Educated & Prepared: You hold a college‑level diploma (DEC, technical diploma, or equivalent).
Bonus Points: Experience in retail, sales, or e‑commerce customer experience gives you an extra edge.

The Perks

Wear It, Love It: Generous employee discounts at both GARAGE & DYNAMITE.
Growth Mindset: Access to learning and development programs designed to help you level up your career.
The Future: Be part of a growing global organization that prioritizes people and innovation.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at GARAGE and DYNAMITE;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply About employer

More about this job

Responsibilities

Provide personalized customer support through email and live chat, assisting with products, promotions, returns, shipments, and exchanges while resolving issues and building customer loyalty. Document customer interactions, identify process improvements, and contribute to special initiatives.

Requirements

Candidates need at least one year of contact centre experience, a college-level diploma or equivalent, strong computer skills, and polished written communication in both French and English. They should be empathetic, organized, adaptable, comfortable multitasking, and available for some evenings, weekends, and holidays.

Skills

Customer Service
Contact Centre Experience
Email Support
Live Chat Support
Service Recovery
Written Communication
French
English
Empathy
Problem Solving
Organization
Multitasking
Teamwork
Computer Skills

Benefits

Employee Discounts
Learning And Development Programs
Performance-Driven Bonuses
Group Retirement Savings Program With Employer Matching
Group Insurance
Exclusive Private Sample Sales
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Email Support
Live Chat
Digital Customer Experience
Service Recovery
Customer Loyalty
E-Commerce
Product Guidance
Promotions
Returns
Shipments
Exchanges
Interaction Documentation
Process Improvement
Special Initiatives
French
English
Retail
Sales
Omni-Channel

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