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Added 2 mins ago
Senior Manager, HR Digital Solutions Design
Royal Bank of Canada
Toronto, ON
Full-time
The Workday Solutions Senior Manager is the technical backbone and people leader for RBC's Workday platform, accountable for its architectural integrity - configuration, integrations, data…
Added 2 mins ago
Line Supervisor (Westbrook)
Boston Pizza
Calgary, AB
Full-time
We’re looking for a Line Supervisor to join our team at Boston Pizza. If you’re a strong team leader who thrives in a fast-paced environment, takes pride in food quality and service, and…
Added 2 mins ago
Senior Civil/Environmental Engineer -Hazardous Materials
AECOM
AB · Edmonton, Alberta
$128,000 to $165,000 CAD / year
Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 2 mins ago
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
$90,000 to $120,000 CAD / year
Full-time
…Intelligence, Surveillance and Reconnaissance - Targeting (C5ISR-T) program. The C5ISR-T system provides the Armed Forces with a highly integrated tactical system comprised of communication…
Added 15 mins ago
Supply Chain Associate, Co-op/New Grad
Boston Scientific
Mississauga, ON
Full-time
Currently enrolled in, or recently graduated within the past 12 months from, a degree program in Supply Chain Management, Industrial Engineering, Business Analytics, Operations and or…
Added 15 mins ago
Owner Operator - Fuel
The Seaboard Transport Group
Moncton, NB
Full-time
…paths. Seaboard Transport Group of Companies is an industry leader in liquid bulk petroleum and chemical transportation. Our expertise also extends to road transportation of dry bulk…
Added 15 mins ago
Resource Specialist (French Services) (On Site)
CBC/Radio-Canada
AB · Edmonton, AB
Full-time
You will forecast, select, organize and assign the personnel, facilities and equipment needed to produce programs or program segments. This includes managing logistical planning across…
Added 15 mins ago
PMO AI Leader - Client Delivery
Slalom
Calgary, AB
Full-time
As a Delivery Leader focused on AI-enabled client delivery, you will be a consulting leader who assesses how clients deliver projects and products, designs fit-for-purpose PMO and AI-PDLC…
Added 15 mins ago
Unit Production Manager - Olympics/Paralympics, Partnership Content LA28 (Toronto) (English Services)
CBC/Radio-Canada
Toronto, ON
Full-time
Creates production plans and budgets for sports features in collaboration with the production teams (CBC and Radio-Canada), sales and marketing team and program area senior management.
Added 15 mins ago
Delivery Lead
Slalom
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
As a Delivery Leader with focus on Client Delivery, you will be a senior consulting leader responsible for driving client outcomes, growing strategic accounts, shaping sales opportunities,…
Added 16 mins ago
Physiotherapist - Part Time - Northside Physiotherapy Clinic
Lifemark Health Group
NB
Part-time · Contract
Robust onboarding and supervised new grad program.
Added 16 mins ago
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive…
Added 16 mins ago
PHYT-Physiotherapist
Lifemark Health Group
High River, AB
Full-time
Robust onboarding and supervised new grad program.
Added 16 mins ago
Technical Services Supervisor
Trinity Western University
BC
Up to $47,000 CAD / year
Full-time · Temporary
Added 16 mins ago
Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
Full-time
…locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team…
Added 31 mins ago
Surveyor
Wilco Contractors Northwest Inc.
AB · Edmonton, AB
Full-time
As a leader in civil construction, earthworks, underground utilities, landscape construction, parks, sports facilities, and environmental projects, we continue to grow throughout the…
Added 31 mins ago
Program Leader
BGC Okanagan
West Kelowna, BC
Part-time
BGC Okanagan is hiring two part-time Program Leaders to support our school age childcare program at our Chief Tomat and Shannon Lake Elementary clubs, in West Kelowna, BC. It’s the best…
Added 31 mins ago
Recruitment Coordinator Intern
BinSentry
Kitchener, ON
Temporary
…increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical…
Added 31 mins ago
Senior Corporate & Securities Paralegal
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 31 mins ago
Specialist, Benefits
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 31 mins ago
Cleaner - Light Duty Custodian
BEST - For A Cleaner World
Drumheller, AB
Full-time
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 31 mins ago
Director, Project Management & Business Analysis (Global Security)
RBC
Toronto, ON
Full-time
We are seeking a highly experienced and strategic leader to join our organization as a Director of Project Management & Business Analysis. In this role, you will lead Global Security’s…
Added 31 mins ago
Director, Capital Markets Productivity & Efficiency
RBC
Toronto, ON
Full-time
To lead the execution and delivery of the RBC Capital Markets Productivity & Efficiency program, supporting the strategic direction set by senior leadership while driving tangible…
Added 31 mins ago
Corporate Manager - Lease & Rental Canada Sales Division
INLAND KENWORTH US INC
Edmonton, AB
Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck sales, lease and rental, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and…
Added 31 mins ago
Material Handler 3P - 2nd Shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…

Groupe Dynamite, Inc Garage

Customer Service Representative - Contract

Mont-Royal, QC, Canada
5592 Rue Ferrier, Ville Mont-Royal, QC, H4P 1M2, Canada

Job type: Contract
Apply by: Oct 19, 2026
Experience: Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around you. Your mission is to create an unforgettable and personalized digital experience, building authentic, trust-worthy, and long-term relationships with our community while ensuring you are always one step ahead.

What You’ll Do

Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Experience Archivist: Keep every interaction documented with precision, ensuring the customer journey feels curated, not chaotic.
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Innovation Spotter: Identify gaps, elevate processes and support upgrades that make our service feel smoother, smarter, and unmistakably premium.
Project Chameleon: Step into special initiatives with adaptability and finesse, bringing that “I’ve got this handled” energy wherever it’s needed.

Who You Are

Service‑Driven: You’re energized by helping people, resolving situations with calm confidence and turning challenges into solutions that make someone’s experience memorable.
Empathetic Communicator: You explain things clearly, summarize complex info with ease and approach every interaction with genuine understanding and care.
Clear & Confident Writer: Your written communication is polished, professional and easy to understand in both French & English. for daily interactions with internal and external stakeholders.
Detail‑Sharp: Organized, attentive and able to juggle multiple tasks without losing your cool. You thrive in environments where precision matters.
Team‑Minded: You collaborate naturally, support your peers and adapt quickly to whatever the day brings.
Flexible: Your schedule is available for work days, sometimes evenings, weekends, holidays and you’re comfortable working 4 days onsite and 1 day from home.
Tech‑Confident: Strong computer skills come naturally to you and you navigate digital tools with ease.
Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Educated & Prepared: You hold a college‑level diploma (DEC, technical diploma, or equivalent).
Bonus Points: Experience in retail, sales, or e‑commerce customer experience gives you an extra edge.

The Perks

Wear It, Love It: Generous employee discounts at both GARAGE & DYNAMITE.
Growth Mindset: Access to learning and development programs designed to help you level up your career.
The Future: Be part of a growing global organization that prioritizes people and innovation.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at GARAGE and DYNAMITE;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply About employer

More about this job

Responsibilities

Provide personalized customer support through email and live chat, assisting with products, promotions, returns, shipments, and exchanges while resolving issues and building customer loyalty. Document customer interactions, identify process improvements, and contribute to special initiatives.

Requirements

Candidates need at least one year of contact centre experience, a college-level diploma or equivalent, strong computer skills, and polished written communication in both French and English. They should be empathetic, organized, adaptable, comfortable multitasking, and available for some evenings, weekends, and holidays.

Skills

Customer Service
Contact Centre Experience
Email Support
Live Chat Support
Service Recovery
Written Communication
French
English
Empathy
Problem Solving
Organization
Multitasking
Teamwork
Computer Skills

Benefits

Employee Discounts
Learning And Development Programs
Performance-Driven Bonuses
Group Retirement Savings Program With Employer Matching
Group Insurance
Exclusive Private Sample Sales
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Email Support
Live Chat
Digital Customer Experience
Service Recovery
Customer Loyalty
E-Commerce
Product Guidance
Promotions
Returns
Shipments
Exchanges
Interaction Documentation
Process Improvement
Special Initiatives
French
English
Retail
Sales
Omni-Channel

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