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Added 13 mins ago
Assistant Manager - Southcentre
Old Navy
Calgary, AB
Full-time
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Added 13 mins ago
Temporary Fashion Associate - Avalon Mall
RCL - Reitmans Canada Ltd/Ltée
St. John's, NL · Greater St. John's Metropolitan Area
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 13 mins ago
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Red Deer, AB
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 13 mins ago
SEASONAL ASSOCIATE-EN
La Vie En Rose
Woodbridge, ON
Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 13 mins ago
Cashier Part Time Day
No Frills
Clarenville, NL
Part-time
Motivated to learn new things and delivering great customer service
Added 13 mins ago
Meat Clerk Part Time Day
Fortinos Supermarket Ltd
Vaughan, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 13 mins ago
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
$17.95 CAD / hour
Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
SALES ASSOCIATE-EN
La Vie En Rose
Trois-Rivières, QC
Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 13 mins ago
Risk Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$40 to $50 CAD / hour
Contract
…States, Europe, and the Asia-Pacific region, operating a full-service platform spanning personal and commercial banking, wealth management, insurance, and payment solutions - delivered…
Added 13 mins ago
Videographer-EN
La Vie En Rose
Montreal, QC
Full-time
…showcasing products, marketing campaigns, brand initiatives, and the customer experience through creative, engaging, and high-quality visual…
Added 13 mins ago
KEY HOLDER-EN
La Vie En Rose
Pointe-Claire, QC
Full-time
You listen to your customers’ needs to provide the very best service;
Added 13 mins ago
Carvery Clerk Part Time Day
Fortinos Supermarket Ltd
Bolton, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 13 mins ago
Front Store Supervisor, Hourly Part Time Day
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 13 mins ago
MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
Full-time
…runs smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service,…
Added 13 mins ago
Representative, Payment processing
Fairstone Bank
Montreal, QC
Full-time
Provide superior customer service to both internal and external customers
Added 13 mins ago
MANAGER-EN
La Vie En Rose
Kelowna, BC
Full-time
…runs smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service,…
Added 13 mins ago
Client Advisor
FERRAGAMO
Toronto, ON
$23 to $24 CAD / hour
Full-time
The Client Advisor provides excellent and specialized customer service by creating emotionally enriched relationships with clients; developing and nurturing meaningful and loyal client…
Added 13 mins ago
Sales Associate
LensCrafters
Waterloo, ON
Part-time
1+ years experience in retail or customer service
Added 13 mins ago
Produce Clerk Part Time Day
Fortinos Supermarket Ltd
Bolton, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 13 mins ago
Used Car Sales Manager
Dilawri Group of Companies
Mississauga, ON
Full-time
Acquire used vehicles for retail sales, with a focus on sourcing through a busy service drive.
Added 13 mins ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
Full-time
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;
Added 13 mins ago
Seasonal Sales Associate (Conestoga Mall)
Knix
Waterloo, ON
$17.9 CAD / hour
Temporary
Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences
Added 13 mins ago
Pharmacy Student, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Halifax, NS
Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 13 mins ago
Temporary Associate
FERRAGAMO
Vancouver, BC
$21 to $22 CAD / hour
Temporary
The Temporary Client Advisor provides excellent and specialized customer service by creating emotionally enriched relationships with clients; developing and nurturing meaningful and loyal…
Added 13 mins ago
KEY HOLDER-EN
La Vie En Rose
Nanaimo, BC
Part-time
You listen to your customers’ needs to provide the very best service;

Groupe Dynamite, Inc Garage

Customer Service Representative - Contract

Mont-Royal, QC, Canada
5592 Rue Ferrier, Ville Mont-Royal, QC, H4P 1M2, Canada

Job type: Contract
Apply by: Oct 19, 2026
Experience: Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around you. Your mission is to create an unforgettable and personalized digital experience, building authentic, trust-worthy, and long-term relationships with our community while ensuring you are always one step ahead.

What You’ll Do

Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Experience Archivist: Keep every interaction documented with precision, ensuring the customer journey feels curated, not chaotic.
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Innovation Spotter: Identify gaps, elevate processes and support upgrades that make our service feel smoother, smarter, and unmistakably premium.
Project Chameleon: Step into special initiatives with adaptability and finesse, bringing that “I’ve got this handled” energy wherever it’s needed.

Who You Are

Service‑Driven: You’re energized by helping people, resolving situations with calm confidence and turning challenges into solutions that make someone’s experience memorable.
Empathetic Communicator: You explain things clearly, summarize complex info with ease and approach every interaction with genuine understanding and care.
Clear & Confident Writer: Your written communication is polished, professional and easy to understand in both French & English. for daily interactions with internal and external stakeholders.
Detail‑Sharp: Organized, attentive and able to juggle multiple tasks without losing your cool. You thrive in environments where precision matters.
Team‑Minded: You collaborate naturally, support your peers and adapt quickly to whatever the day brings.
Flexible: Your schedule is available for work days, sometimes evenings, weekends, holidays and you’re comfortable working 4 days onsite and 1 day from home.
Tech‑Confident: Strong computer skills come naturally to you and you navigate digital tools with ease.
Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Educated & Prepared: You hold a college‑level diploma (DEC, technical diploma, or equivalent).
Bonus Points: Experience in retail, sales, or e‑commerce customer experience gives you an extra edge.

The Perks

Wear It, Love It: Generous employee discounts at both GARAGE & DYNAMITE.
Growth Mindset: Access to learning and development programs designed to help you level up your career.
The Future: Be part of a growing global organization that prioritizes people and innovation.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at GARAGE and DYNAMITE;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply About employer

More about this job

Responsibilities

Provide personalized customer support through email and live chat, assisting with products, promotions, returns, shipments, and exchanges while resolving issues and building customer loyalty. Document customer interactions, identify process improvements, and contribute to special initiatives.

Requirements

Candidates need at least one year of contact centre experience, a college-level diploma or equivalent, strong computer skills, and polished written communication in both French and English. They should be empathetic, organized, adaptable, comfortable multitasking, and available for some evenings, weekends, and holidays.

Skills

Customer Service
Contact Centre Experience
Email Support
Live Chat Support
Service Recovery
Written Communication
French
English
Empathy
Problem Solving
Organization
Multitasking
Teamwork
Computer Skills

Benefits

Employee Discounts
Learning And Development Programs
Performance-Driven Bonuses
Group Retirement Savings Program With Employer Matching
Group Insurance
Exclusive Private Sample Sales
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Email Support
Live Chat
Digital Customer Experience
Service Recovery
Customer Loyalty
E-Commerce
Product Guidance
Promotions
Returns
Shipments
Exchanges
Interaction Documentation
Process Improvement
Special Initiatives
French
English
Retail
Sales
Omni-Channel

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