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Added 1 min ago
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Added 16 mins ago
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Added 16 mins ago
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Added 1 hour ago
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Territory Executive - CANADA
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The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an…
Added 1 hour ago
GD
Specialist, Applications
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Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
Minimum 2 to 5 years experience as a Help Desk Technician;
Added 1 hour ago
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
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- Full-time
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Added 1 hour ago
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Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
1+ Exp. in modeling / validating for multiple product lines (life and general insurance (auto/property)) for IFRS 17 liability / reserve, Stress testing, ORSA, CAT. Models

Groupe Dynamite, Inc Garage

Specialist, Applications

Mont-Royal, QC, Canada
5592 Rue Ferrier, Ville Mont-Royal, QC, H4P 1M2, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 29, 2027
Experience: Minimum 2 to 5 years experience as a Help Desk Technician;
Posting language: English
Posted: Oct 29, 2026

Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary:

We are seeking a highly skilled Applications Specialist to join our team and oversee a variety of critical tasks including IT installations, escalations support, rollouts, hardware installations, and new store openings. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and a proactive approach to resolving issues efficiently.

Main Responsibilities:

Lead and coordinate IT installations including technical hardware, networking equipment, and software systems across various locations;
Serve as a point of escalation for complex technical issues, providing troubleshooting expertise and guidance to resolve issues promptly;
Manage the deployment of software updates, patches, and new technologies, ensuring smooth implementation and minimal disruption to operations;
Oversee the installation, configuration, and maintenance of hardware components such as computers, printers, and peripherals, ensuring optimal performance and reliability;
Travel and coordinate IT setup for new store openings, including network setup, POS system installation, staging/prepping computers and hardware;
Maintain accurate documentation of IT systems, configurations, and procedures to facilitate troubleshooting and knowledge transfer;
Liaise with third-party vendors and service providers to procure IT equipment, manage service contracts, and escalate issues as necessary.

Qualifications:

Experience with Manage Engine (patch management) & Airwatch;
College diploma in Computer Science, Management Information System (MIS) or a related discipline;
Proven experience in IT support, including installations, escalations, rollouts, and hardware deployments;
Minimum 2 to 5 years experience as a Help Desk Technician;
Strong technical proficiency in networking, systems administration, and troubleshooting methodologies;
Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders;
Proven abilities in PC configuration;
Expert level knowledge of Windows 11 and Google-related applications (Google Mail, Google Docs, Google Drive, etc.);
Knowledge of Apple-related hardware (iPads, etc.);
General PC troubleshooting and repair knowledge;
Ability to work independently and collaboratively in a fast-paced environment;
Bilingualism (French and English) is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec;
Must be available to work flexible shifts (including weekends or nights) and on call on rotation;
Must be able to travel occasionally;
A+ certification an asset;
Experience in retail considered an asset.

At GDI, you will be part of a growing organization that understands the importance of investing in people and offers you:

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at Garage and Dynamite;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…
No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

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More about this job

Responsibilities

The Applications Specialist will lead IT installations, hardware deployments, and network setups for new store openings. They will also serve as a point of escalation for complex technical issues and manage software updates across the organization.

Requirements

Candidates must have a college diploma in Computer Science or a related field and 2 to 5 years of experience in IT support. Proficiency in Windows 11, networking, and hardware troubleshooting is required, along with the ability to travel and work flexible shifts.

Skills

IT installations
Hardware configuration
Networking
Systems administration
Troubleshooting
Manage Engine
Airwatch
Windows 11
Google Workspace
POS system installation
Technical support
Vendor management
Communication skills
PC repair
Apple hardware

Benefits

Performance-driven bonuses
Group retirement savings program with employer matching
Flexible group insurance
Employee discount
Exclusive private sample sales
Flexible vacation policy

Visa sponsorship

Not detected in the job text

Keywords

IT Installations
Hardware Deployment
Networking
Systems Administration
Troubleshooting
Manage Engine
Airwatch
Windows 11
Google Mail
Google Docs
Google Drive
POS Systems
PC Configuration
Apple Hardware
Vendor Management
Retail Technology
A+ Certification
Help Desk
Patch Management
Technical Support

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