Jobs in Canada

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Added 1 min ago
GP
Production Manager - Paper Bag Manufacturing
Gather Packaging
Toronto, ON · North York, ON
- Full-time
Gather Packaging is the manufacturing division of Progress Luv2Pak, a 108-year-old North American leader in retail packaging.
Added 1 min ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
…integrity, collaboration, and accountability. If you're a strategic leader who thrives on solving complex challenges, developing talent, and making a measurable business impact, we'd love…
Added 1 min ago
MT
Head of Design Operations
Madison Taylor Design
Midhurst, ON
- Full-time
…landscape architecture, interior design, furniture & decorating, project management, and construction services for clients in the residential, commercial, and hospitality sectors. Our…
Added 1 min ago
NS
Industrial Mechanic/Millwright Journeyperson (Site Based)
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Excellence - be a part of an industry leader in quality, safety, & integrity
Added 1 min ago
NS
Ironworker (Site-Based)
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
The primary work location for project assignments will be underground
Added 1 min ago
NS
Welder Lead Hand
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Excellence - be a part of an industry leader in quality, safety, & integrity
Added 1 min ago
NS
Group Services Labourer - Skilled Labourer (Hands-On Training Provided)
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
…may include general building maintenance, shipping/receiving, project site assistance and other tasks or projects. As training and skills are acquired, the Group Services General Labourer…
Added 1 min ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
…collaborate with Product Owners, and help ensure effective project delivery within an enterprise…
Added 1 min ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 1 min ago
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Senior Software Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
Participate in project planning and estimation, providing accurate timelines and resource allocation strategies.
Added 16 mins ago
FO
Surintendant commercial
First Onsite - CA
Dorval, QC
- Full-time
Êtes-vous un leader pragmatique qui aime assurer le bon déroulement des projets, motiver les équipes et obtenir des résultats exceptionnels ? Êtes-vous fier de gérer chaque détail sur le…
Added 16 mins ago
FO
Gestionnaire des mesures d'urgence / Emergency Mitigation Manager
First Onsite - CA
QC · Quebec City, QC
- Full-time
Si vous êtes un leader naturel qui excelle sous pression et qui est fier d'aider les gens à se remettre d'une catastrophe, ce poste est fait pour vous. En tant que gestionnaire des mesures…
Added 16 mins ago
FO
Construction Manager
First Onsite - CA
Barrie, ON
- $60,000 to $75,000 CAD / year
- Full-time
Are you a results-driven construction leader who thrives on teamwork, accountability, and seeing great work come together? Do you take pride in leading crews, managing multiple projects,…
Added 16 mins ago
FO
Gestionnaire des mesures d'urgence / Emergency Mitigation Manager
First Onsite - CA
Dorval, QC
- Full-time
Si vous êtes un leader naturel qui sait garder son sang-froid sous pression et qui est fier d'aider les gens à se remettre d'un sinistre, ce poste est pour vous. À titre de gestionnaire en…
Added 16 mins ago
FC
Contracts Manager
Flatiron Construction Corp
Toronto, ON
- Other
Are you a detail-oriented leader with a knack for navigating complex contractual landscapes? As a Contracts and Change Manager, you will oversee our project controls program and activities…
Added 16 mins ago
PL
Electrician (Night Shift - 442A)
Polycorp Ltd
Elora, ON
- $44 to $46 CAD / hour
- Full-time
Polycorp Ltd. is a global leader in engineered polymer products, proudly serving customers in the Transportation, Mining and Protective Linings industries. We are looking for a skilled,…
Added 31 mins ago
R
Subsea Project Engineer
Raise
St. John's, NL
- Full-time
Raise is currently hiring a Subsea Project Engineer on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 31 mins ago
A
Electrical Designer
Actalent
Red Deer, AB
- $43 to $48 CAD / hour
- Contract
…successful candidate will work closely with engineering and project teams to develop and finalize electrical layouts, cable routing plans, conduit systems, and installation documentation…
Added 31 mins ago
A
Electrical EIT
Actalent
Calgary, AB
- $25 to $28 CAD / hour
- Contract
…the model is established, the candidate will engage in more project-related work and receive further training in electrical design and…
Added 31 mins ago
A
Roads & Access Coordinator
Actalent
Calgary, AB
- $140,000 to $180,000 CAD / year
- Full-time
…collaboration with Construction, Engineering, Logistics, and Project Management teams. The coordinator serves as the central point of contact for all road-related matters, ensuring that…
Added 31 mins ago
A
Electrical Engineering Supervisor
Actalent
Calgary, AB
- $70 to $80 CAD / hour
- Contract
This is an excellent opportunity for a hands-on engineering leader who enjoys balancing technical problem-solving, team development, and project execution within a fast-paced manufacturing…
Added 31 mins ago
A
Contracts Administrator
Actalent
Calgary, AB
- $75 to $80 CAD / hour
- Full-time
…comfortable helping establish and improve processes within a growing project environment. This position is expected to begin as a contingent engagement with a long-term objective of…
Added 31 mins ago
A
Roads & Access Coordinator
Actalent
Vancouver, BC
- $140,000 to $180,000 CAD / year
- Full-time
…collaboration with Construction, Engineering, Logistics, and Project Management teams. The coordinator serves as the central point of contact for all road-related matters, ensuring that…
Added 31 mins ago
R
Senior Construction Contract Specialist – Major Projects
Raise
Burnaby, BC
- Contract
…needs, making this a unique opportunity to work with an industry leader. Client, is one of the largest electrical energy suppliers in…
Added 31 mins ago
A
Amélioration Continue - Continuous Improvement
Actalent
Montreal, QC
- $41 to $60 CAD / hour
- Contract
Coordonner et suivre les activités de projet à laide de MS Project, en les échéanciers, jalons et livrables, et en sassurant de leur respect.

Groupe Dynamite

Customer Care Expert

Mont-Royal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Posting language: English
Posted: Oct 8, 2026

Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary

Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around you. Your mission is to create an unforgettable and personalized digital experience, building authentic, trust-worthy, and long-term relationships with our community while ensuring you are always one step ahead.

What You’ll Do

Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Experience Archivist: Keep every interaction documented with precision, ensuring the customer journey feels curated, not chaotic.
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Innovation Spotter: Identify gaps, elevate processes and support upgrades that make our service feel smoother, smarter, and unmistakably premium.
Project Chameleon: Step into special initiatives with adaptability and finesse, bringing that “I’ve got this handled” energy wherever it’s needed.

Who You Are

Service‑Driven: You’re energized by helping people, resolving situations with calm confidence and turning challenges into solutions that make someone’s experience memorable.
Empathetic Communicator: You explain things clearly, summarize complex info with ease and approach every interaction with genuine understanding and care.
Clear & Confident Writer: Your written communication is polished, professional and easy to understand in both French & English. for daily interactions with internal and external stakeholders.
Detail‑Sharp: Organized, attentive and able to juggle multiple tasks without losing your cool. You thrive in environments where precision matters.
Team‑Minded: You collaborate naturally, support your peers and adapt quickly to whatever the day brings.
Flexible: Your schedule is available for work days, sometimes evenings, weekends, holidays and you’re comfortable working 4 days onsite and 1 day from home.
Tech‑Confident: Strong computer skills come naturally to you and you navigate digital tools with ease.
Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Educated & Prepared: You hold a college‑level diploma (DEC, technical diploma, or equivalent).
Bonus Points: Experience in retail, sales, or e‑commerce customer experience gives you an extra edge.

The Perks

Wear It, Love It: Generous employee discounts at both GARAGE & DYNAMITE.
Growth Mindset: Access to learning and development programs designed to help you level up your career.
The Future: Be part of a growing global organization that prioritizes people and innovation.

At GDI, You Will Be Part Of a Growing Organization That Understands The Importance Of Investing In People And Offers You

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at GARAGE and DYNAMITE;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…

No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply About employer

More about this job

Responsibilities

Provide personalized customer support through email and live chat, assisting with products, promotions, returns, shipments, and exchanges. Resolve service issues, document customer interactions, identify process improvements, and contribute to special projects that strengthen customer loyalty and the digital experience.

Requirements

Applicants should have at least one year of contact centre experience, a college-level diploma or equivalent, strong computer skills, and polished written communication in both French and English. They should be service-oriented, empathetic, organized, detail-focused, collaborative, and available to work some evenings, weekends, and holidays.

Skills

Customer Service
Contact Centre Experience
Email Support
Live Chat Support
Service Recovery
Written Communication
French And English Communication
Empathy
Problem Solving
Attention To Detail
Organization
Multitasking
Teamwork
Computer Skills
Retail Customer Experience

Benefits

Employee Discounts
Learning And Development Programs
Performance-Driven Bonuses
Group Retirement Savings Program With Employer Matching
Flexible Group Insurance
Exclusive Private Sample Sales
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Contact Centre
Email Support
Live Chat
Digital Customer Experience
Omnichannel Retail
Service Recovery
Customer Loyalty
Personal Shopping
Product Guidance
Promotions
Returns
Shipments
Exchanges
Process Improvement
E-Commerce
Retail
French
English
Teamwork
Computer Skills

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