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Added 2 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
We inspect, service and repair fire sprinkler and fire alarm systems in commercial buildings across Southwestern Ontario. We started in Windsor in 2020. We're about 20 people, and in 2026…
Added 4 hours ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
Build lasting client relationships through proactive service
Added 5 hours ago
GD
Customer Service Representative - Contract
Groupe Dynamite
Mont-Royal, QC
- Contract
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Added 5 hours ago
TB
Winter Sales Staff
The Bentway
Toronto, ON
- Contract
Serve as a front-line customer service representative for visitors and other members of the public
Added 6 hours ago
GL
Financial Service Representative
goeasy Ltd.
Winnipeg, MB
- Full-time
A day in the life of a Financial Service Representative:
Added 6 hours ago
GL
Financial Service Representative
goeasy Ltd.
London, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 8 hours ago
ON
Automotive Sales Representative
Orillia Nissan
Orillia, ON
- Full-time
Orillia Nissan is looking for a motivated, enthusiastic, and results-driven Automotive Sales Consultant to join our growing team!
Added 9 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 9 hours ago
TI
Property and Casualty Office Representative
Tammy Insurance Agency
Oshawa, ON
- $40,000 to $65,000 CAD / year
- Full-time
Previous insurance experience in various property and casualty disciplines, such as underwriting, claims, sales or service would be an asset.
Added 9 hours ago
I
Seasonal Customer Experience Representative
Indigo
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 12 hours ago
AG
Brand Ambassador – Ultrahuman
Acosta Group
Montreal, QC
- Contract
Premium is seeking a Training and Sales representative to be the driving force that helps make the Ultrahuman brand stand out.
Added 12 hours ago
AG
Brand Ambassador – Ultrahuman
Acosta Group
AB · Edmonton, AB
- Contract
Premium is seeking a Training and Sales representative to be the driving force that helps make the Ultrahuman brand stand out.
Added 12 hours ago
AG
Brand Ambassador – Ultrahuman
Acosta Group
Toronto, ON
- Contract
Premium is seeking a Training and Sales representative to be the driving force that helps make the Ultrahuman brand stand out.
Added 12 hours ago
AG
Brand Ambassador – Ultrahuman
Acosta Group
Calgary, AB
- Contract
Premium is seeking a Training and Sales representative to be the driving force that helps make the Ultrahuman brand stand out.
Added 12 hours ago
AG
Brand Ambassador – Ultrahuman
Acosta Group
Mississauga, ON
- Contract
Premium is seeking a Training and Sales representative to be the driving force that helps make the Ultrahuman brand stand out.
Added 12 hours ago
AG
Brand Ambassador – Ultrahuman
Acosta Group
Vancouver, BC
- Contract
Premium is seeking a Training and Sales representative to be the driving force that helps make the Ultrahuman brand stand out.
Added 13 hours ago
HP
In-Store Representative
Hydra Pure Group
St. Catharines, ON
- Full-time
…air purification solutions through trusted retail and home service…
Added 13 hours ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Prince George, BC · Williams Lake, BC · Kamloops, BC · BC
Tigercat Industries Inc. is looking for a highly motivated, driven, and organized Product Support Representative for Harvesting Heads, covering British Columbia.
Added 13 hours ago
DB
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 13 hours ago
A
Field Representative - Alcoholic Beverages
Acosta
Toronto, ON · Etobicoke, ON
- Full-time
Communicate effectively with store staff regarding tasks, sales activities, promotions, client objectives and work completed.
Added 14 hours ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 15 hours ago
U
Route Service Representative - UniFirst Canada (Class 5)
UniFirst
Montreal, QC
- Full-time
…client, êtes motivé et prêt à vous développer dans un poste de service sur le terrain, cela pourrait être votre prochaine…
Added 15 hours ago
EM
Customer Service Representative - Terrace
Enterprise Mobility
Terrace, BC
- $20.9 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 15 hours ago
N
Regional Sales Director - Culinary
NPAworldwide
Vancouver, BC
- Full-time
Identify, secure and develop strategic business partners and multipliers, including distributors/dealers, food service consultants, etc, including initial and follow up visits with partners…
Added 15 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
…aligning their needs with our innovative technology, product and service solutions, providing proactive sales and business building ideas. Working with an External Wholesaler and Territory…

Groupe Dynamite

Customer Service Representative - Contract

Mont-Royal, QC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Oct 31, 2026
Experience: Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Posting language: English
Posted: Oct 1, 2026

Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary

Reporting to your Team Leader and Supervisor, as a GARAGE/ DYNAMITE Customer Relationship Ambassador, you are the voice of the brand. You are genuine and you care about the people around you. Your mission is to create an unforgettable and personalized digital experience, building authentic, trust-worthy, and long-term relationships with our community while ensuring you are always one step ahead.

What You’ll Do

Digital Concierge: Deliver instant, elevated support across email and live chat, transforming simple interactions into a truly luxurious online experience.
Brand Devotion Curator: Handle service recovery, turning every challenge into a powerful loyalty moment with solutions that feel seamless, intentional, and distinctly VIP.
Experience Archivist: Keep every interaction documented with precision, ensuring the customer journey feels curated, not chaotic.
E‑Comm Muse: Serve as the ultimate personal shopper, guiding customers with expert confidence through products, promotions, returns, shipments, and exchanges.
Innovation Spotter: Identify gaps, elevate processes and support upgrades that make our service feel smoother, smarter, and unmistakably premium.
Project Chameleon: Step into special initiatives with adaptability and finesse, bringing that “I’ve got this handled” energy wherever it’s needed.

Who You Are

Service‑Driven: You’re energized by helping people, resolving situations with calm confidence and turning challenges into solutions that make someone’s experience memorable.
Empathetic Communicator: You explain things clearly, summarize complex info with ease and approach every interaction with genuine understanding and care.
Clear & Confident Writer: Your written communication is polished, professional and easy to understand in both French & English. for daily interactions with internal and external stakeholders.
Detail‑Sharp: Organized, attentive and able to juggle multiple tasks without losing your cool. You thrive in environments where precision matters.
Team‑Minded: You collaborate naturally, support your peers and adapt quickly to whatever the day brings.
Flexible: Your schedule is available for work days, sometimes evenings, weekends, holidays and you’re comfortable working 4 days onsite and 1 day from home.
Tech‑Confident: Strong computer skills come naturally to you and you navigate digital tools with ease.
Customer‑Obsessed: With 1+ years of Contact Centre experience, you understand what exceptional experience looks like and you deliver it consistently.
Educated & Prepared: You hold a college‑level diploma (DEC, technical diploma, or equivalent).
Bonus Points: Experience in retail, sales, or e‑commerce customer experience gives you an extra edge.

The Perks

Wear It, Love It: Generous employee discounts at both GARAGE & DYNAMITE.
Growth Mindset: Access to learning and development programs designed to help you level up your career.
The Future: Be part of a growing global organization that prioritizes people and innovation.

At GDI, You Will Be Part Of a Growing Organization That Understands The Importance Of Investing In People And Offers You

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at GARAGE and DYNAMITE;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…

No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply About employer

More about this job

Responsibilities

Provide personalized customer support through email and live chat, assisting with products, promotions, returns, shipments, and exchanges. Resolve service issues, document customer interactions, identify process improvements, and contribute to special projects.

Requirements

Candidates need at least one year of contact centre experience, a college-level diploma or equivalent, strong computer skills, and polished written communication in French and English. They should be service-oriented, empathetic, detail-focused, collaborative, and available for weekdays, some evenings, weekends, and holidays.

Skills

Customer Service
Contact Centre Experience
Email Support
Live Chat Support
Written Communication
Bilingual Communication
Empathy
Problem Solving
Service Recovery
Product Guidance
Returns and Exchanges
Order and Shipment Support
Attention to Detail
Multitasking
Computer Skills

Benefits

Performance-Driven Bonuses
Group Retirement Savings Program With Employer Matching
Flexible Group Insurance
Employee Discounts
Private Sample Sales
Flexible Vacation Policy
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Email Support
Live Chat
Service Recovery
E-Commerce
Retail
Fashion
Omni-Channel
Product Guidance
Promotions
Returns
Shipments
Exchanges
Customer Experience
Process Improvement
French
English
Computer Skills

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