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Pharmacy Technician - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
Are you a Pharmacy Technician looking to make a difference in cancer care?
Added 1 day ago
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Pharmacy Technician - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
Are you a Pharmacy Technician looking to make a difference in cancer care?
Added 1 day ago
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Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
of incoming requests to the service desk via telephone, web portal, email, and
Added 1 day ago
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Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
services, including infrastructure as a service (IaaS), platform as a service
Added 2 days ago
MD
Temporary Forensic Lab Tech 1 (Drug Chemistry) / Management Analyst 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This announcement will be used to fill one vacant temporary position at the Management Analyst 1 / Forensic Laboratory Technician 1 level in the Drug Chemistry Section of the BCA Forensic…
Added 2 days ago
TO
IT Support Technician
Town of Peace River
Peace River, AB
- Internship
The Town of Peace River is looking for an IT Support Technician who enjoys solving problems, helping people and keeping technology running smoothly. If you're technically savvy, organized,…
Added 2 days ago
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Occupational Testing Collector
Dynacare
Dartmouth, NS
- Full-time
You will help foster a positive team culture, maintain service excellence, and contribute to safer workplaces through trusted customer service and operational integrity.
Added 2 days ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
…and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit…
Added 2 days ago
TO
IT Support Technician - Competition # 26/029
Town of Peace River
Peace River, AB
- Internship
The Town of Peace River is looking for an IT Support Technician who enjoys solving problems, helping people and keeping technology running smoothly. If you're technically savvy, organized,…
Added 2 days ago
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IT Support Technician
Apex Industries
Moncton, NB
- $55,000 to $65,000 CAD / year
- Full-time
The primary focus of this role is to enhance the employee IT experience through responsive customer service, effective troubleshooting, employee onboarding and offboarding, and workstation…
Added 3 days ago
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Occupational Testing Collector
ECMM
Dartmouth, NS
- Full-time
You will help foster a positive team culture, maintain service excellence, and contribute to safer workplaces through trusted customer service and operational integrity.
Added 3 days ago
PC
Analyst, Retail Technology Quality Assurance / Analyste en assurance qualité des technologies de vente au détail – Canada
Parkland Corporation
Montreal, QC
- Full-time
…des essais sur le terrain de logiciels destinés aux stations-service et dépanneurs du secteur pétrolier. Le titulaire configure l’équipement de laboratoire de manière à reproduire les…
Added 3 days ago
UO
IT Technician
University of Niagara Falls Canada
Niagara Falls, ON
- $55,000 to $62,000 CAD / year
- Full-time
…residences, including onsite troubleshooting when required. The IT Technician supports employee onboarding and offboarding, responds to incidents and service requests through the IT service…
Added 3 days ago
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IT Administrator
Worley
Calgary, AB
- Full-time
Minimum of one year of experience in an IT service desk, technical support, or similar IT support role.
Added 3 days ago
DC
Field Technician & Claims Inspector
Driftless Claims & Restoration
Field, BC
- Full-time
At Driftless Claims & Restoration, we’re seeking a unique Field Technician & Claims Inspector who treats every job site like a hands-on puzzle. In this role, you’ll serve as our eyes, ears,…
Added 3 days ago
Help Desk Technician
Enzo
Caledon, ON · Toronto, ON
Added 3 days ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
Effectively uses Service Desk to meet customer service support needs
Added 3 days ago
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Digital Technician (IT Service Desk Agent)
University Health Network
Toronto, ON
- Contract
UHN has transitioned its outsourced service desk to an insourced service model. The IT Service Desk Agent will be responsible for supporting TeamUHN as part of a 24/7/365 team. The…
Added 4 days ago
Service Desk Technician - Tier 2 "V" (2026-13-41)
University of Windsor
Windsor, ON
POSITION TITLE: Service Desk Technician – Tier 2
Added 4 days ago
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Service Desk Technician Level I
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
We have an exciting opportunity for a full-time Service Desk Technician Level I to join our IT team in Langley, BC.
Added 4 days ago
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Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Manage customer issues and requests through our web based Help Desk software.
Added 4 days ago
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Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Manage customer issues and requests through our web based Help Desk software.
Added 4 days ago
PF
Service Desk Technician Level I
Pattison Food Group
Langley (District), BC · Langley, BC
- Full-time
We have an exciting opportunity for a full-time Service Desk Technician Level I to join our IT team in Langley, BC.
Added 4 days ago
PA
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
- Full-time
…team at Performance Auto Group! We are currently seeking an IT Technician to join our IT Team in the Muskoka…
Added 4 days ago
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Deskside Support Technician
Worley
Calgary, AB
- Full-time
Minimum of one year of experience in an IT service desk, technical support, or similar IT support role.

Groupe Dynamite

Service Desk Rep, Store Maintenance

Mont-Royal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 15, 2026
Experience: 2+ years of experience in Customer Service and/or Facilities Management;
Posting language: English
Posted: Oct 16, 2026

Original job description

Overview

Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.

Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.

Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at Garageclothing.com and Dynamiteclothing.com.

Job Summary

Reporting to the Sr. Manager, Store Maintenance Operations, the Service Desk Rep, Store Maintenance will be responsible for providing support to stores and ensuring efficient maintenance operations and continuous improvement across all locations in Canada and the United States. You will be required to support and assist in day-to-day activities to ensure efficiency and limit any impacts to operations while maximizing cost efficiencies and synergies. You will be involved in our ongoing transformation from a traditional brick and mortar retailer to an omni-channel leader and tech-first fashion disruptor.

Responsibilities

Serve as the first point of contact for our stores seeking assistance by phone, email, and/or through a ticket;
Troubleshoot and coordinate all maintenance service requests and emergencies, including those related to HVAC, electrical, plumbing, carpentry, locks, furniture, and sound systems;
Process incoming requests promptly and accordingly, and ensure that activities are consistently and concisely documented;
Analyze each case, work order, and technician feedback assigned to you and help store coordinators mitigate issues at the store level while ensuring reasonable costs;
Track and follow up with their work in progress until completion, including but not limited to placing service calls, contacting external vendors, and collaborating with landlords and on-site operations managers;
Coordinate logistics around purchases, prepare and approve purchase orders, reconcile relevant billing, and execute follow-ups;
Help and assist internal departments with various projects and initiatives in-store;
Be available for emergency calls outside regular office hours (in rotation with other team members);
Perform other related duties as needed.

Qualifications

2+ years of experience in Customer Service and/or Facilities Management;
DEC in Building Engineering, Architecture, Mechanical, or Building Administration, or any other relevant certificate, is an asset;
Experience in the retail industry is an asset;
Bilingualism (French and English) is required for daily communication with suppliers, employees, and stakeholders, both within and outside of Quebec;
Knowledge of purchasing methods;
Strong ability to coordinate resources and day-to-day activities;
Excellent organizational and analytical skills with the ability to work independently;
Ability to identify improvement areas, propose solutions, and resolve problems;
Capable of handling multiple priorities.

At GDI, You Will Be Part Of a Growing Organization That Understands The Importance Of Investing In People And Offers You

A comprehensive compensation package that includes performance-driven bonuses;
A group retirement savings program with employer matching;
Flexible group insurance with personalized coverage that meets your needs;
An employee discount at Garage and Dynamite;
Exclusive private sample sales;
A flexible vacation policy;
And more!

GDI has been repeatedly voted one of Montréal’s Top Employers and one of Canada’s Top Employers for Young People.

Our promise…

No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

Candidates that are retained will be called for an interview.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for store maintenance requests and emergencies, coordinating troubleshooting, vendors, landlords, and internal teams through to resolution. Manage work orders, purchasing, purchase orders, billing reconciliation, documentation, and follow-ups while supporting efficient, cost-conscious maintenance operations.

Requirements

Requires at least two years of customer service and/or facilities management experience, strong coordination, organizational, analytical, and problem-solving abilities, and the ability to manage multiple priorities independently. French and English bilingualism is required; a relevant building-related diploma or certificate and retail experience are assets.

Skills

Customer Service
Facilities Management
Maintenance Coordination
Troubleshooting
Vendor Management
Work Order Management
Purchasing
Purchase Order Processing
Billing Reconciliation
Resource Coordination
Organizational Skills
Analytical Skills
Problem-Solving
Multitasking
Bilingual Communication
Cost Management

Benefits

Performance-Driven Bonuses
Group Retirement Savings Program With Employer Matching
Flexible Group Insurance
Employee Discount
Private Sample Sales
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Store Maintenance
Facilities Management
Customer Service
Retail
Omni-Channel Retail
Maintenance Operations
Service Desk
Work Orders
HVAC
Electrical Systems
Plumbing
Carpentry
Locks
Furniture
Sound Systems
Vendor Coordination
Landlord Coordination
Purchasing
Purchase Orders
Billing Reconciliation
Emergency Response
Cost Efficiency
Continuous Improvement
French-English Bilingualism

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