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Added 6 mins ago
Production Supervisor
HelloFresh
Mississauga, ON
We are looking for a full-time Production Supervisor at our Laird Distribution Center. You will report to the Production Manager and will be responsible for overseeing our Plating and…
Added 6 mins ago
Housekeeping Supervisor
Canad Inns
Winnipeg, MB
We are seeking a committed and experienced Housekeeping Supervisor to join our team. This role combines responsibilities as a Room and Laundry Attendant with part-time supervisory duties.…
Added 6 mins ago
CWELCC - RECE
YMCA of Northeastern Ontario
Timmins, ON
This position includes the Ministry of Education Wage Enhancement Grant (WEG) of up to an additional $2.00/hour for qualifying roles within a licensed child care program at the YMCA
Added 6 mins ago
School Age Educators & Site Supervisors
YMCA of Southwestern Ontario
Tillsonburg, ON
Position: Part Time School Age Educator & Site Supervisor
Added 6 mins ago
210 - BROOKSIDE CC/SA/EDP - MOBILE ECE
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Toronto, ON
Reporting to the Centre Supervisor the R.E.C.E. is responsible for providing and supporting an Early Learning and Development environment for children (0-12 years) in a group setting, in…
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Maintenance Electrician
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Under the general supervision of the Maintenance Supervisor, the Maintenance Electrician will be responsible for ensuring the equipment is operated safely and correctly by utilizing…
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Crude Oil Logistics Coordinator
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Calgary, AB
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- Full-time
The Family Support Supervisor provides leadership and supervision to the Family Support team, ensuring the delivery of high-quality, culturally responsive, and family-centered services to…
Added 6 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
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- Part-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 6 mins ago
SD
Front Store Supervisor, Hourly Full Time Evening Greenlight Requisition
Shoppers Drug Mart
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- Full-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 7 mins ago
RV
Temporary Learning Assistant - Nose Creek Elementary School
Rocky View Schools
Airdrie, AB
- Temporary
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Added 7 mins ago
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Elementary Itinerant Teacher (1.0 FTE - Permanent)
District School Board Ontario North East
Schumacher, ON
- Full-time
Familiarity with early reading interventions and the Early Learning Kindergarten Program (ELKP) are considered assets.
Added 7 mins ago
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food service supervisor
Second Cup
Regina, SK
- Full-time
Participates in a government or community program or initiative that supports youth employment
Added 7 mins ago
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Head Facility Operator @ Central Collegiate
Prairie South School Division #210
Moose Jaw, SK
- Full-time
…of the facility and works with the Principal and Facilities Supervisor to support the training of new Facility Operator…
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food service supervisor
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Moose Jaw, SK
- Full-time
Participates in a government or community program or initiative that supports youth employment
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LTO - 0.6 PLANNING TIME, PRIMARY/SPEC-ED QUALS, DAY 1, 3 AND 5
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- Contract
Applicants are to provide permission to contact two professional references, including their current and most recent supervisor. New hires to the Simcoe County District School Board will be…
Added 7 mins ago
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food service supervisor
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LTO - 0.5 GRADE 2/3 FI, FSL QUALS, DAY 1-5 PM
Simcoe County District School Board
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Applicants are to provide permission to contact two professional references, including their current and most recent supervisor. New hires to the Simcoe County District School Board will be…
Added 7 mins ago
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Added 7 mins ago
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Added 21 mins ago
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Kitchener, ON
- Full-time
The Clinical Services Supervisor for Integrated Services will be responsible for effective coordination of services, client complaints, scheduling and staffing level. This role provides…
Added 21 mins ago
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Security Guard - Gravenhurst
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- Full-time
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Added 21 mins ago
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Bar Supervisor - Pigeonhole Downtown
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Added 21 mins ago
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- Full-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 21 mins ago
SI
Sales Associate
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Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.

Groupe Mach

Customer service representative - Carrefour de l'Estrie

Sherbrooke, QC, Canada

Salary: $18.15/hour

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Job details

Pay: Salary: $18.15/hour
Working hours: 20 to 25 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

How would you like to join a company where people are at the heart of the projects?

Our Operations team in Montreal is expanding and we are looking for passionate talents to join our adventure! Being part of the MACH team means joining a team of over 450 members. We work every day to apply our expertise to real estate and our clients.

For 25 years, MACH has been building projects designed to have a lasting, impactful, and meaningful influence on cities and neighborhoods; on the lives of residents, users, and visitors.

In Canada, MACH stands out as one of the leading real estate groups. It is particularly distinguished by a real estate portfolio of over 40 million square feet, including several iconic assets such as Maison Alcan and the Intercontinental Hotel in Montreal, Complexe Jules-Dallaire in Quebec City, Complexe Atria in Toronto, and One60 Elgin in Ottawa.

JOIN A TEAM OF PROFESSIONALS AND WORK IN A HEALTHY ENVIRONMENT!

The role is a part-time position for the holiday season (20 to 25 hours per week) and requires availability on weekdays, evenings, and weekends.

Salary: $18.15/hour

Based at Carrefour de l'Estrie and reporting to the Team Supervisor, the Customer Service Representative will be responsible for the following:

Develop and maintain a thorough knowledge of the shopping centre’s services, amenities, facilities, stores, promotional activities, and customer comfort tools;
Welcome visitors to the shopping centre and provide information, directions, and assistance while delivering a customer experience characterized by attentiveness, courtesy, and helpfulness;
Respond to inquiries from both internal and external customers, providing accurate and relevant information and directing them to the appropriate contacts when necessary;
Collaborate with service delivery teams (security, housekeeping, etc.);
Perform daily customer service desk duties while adhering to established policies and procedures;
Be responsible for gift card sales, cash balancing, and sales reconciliation;
Maintain a clean and organized work environment;
Perform any other related duties as assigned.

Qualifications

High school diploma (Grade 12) or equivalent;
Strong verbal and written communication skills;
Basic computer skills, including proficiency in Excel, Word, and Outlook;
Intermediate English language proficiency.

In addition to joining a dynamic environment, here are the benefits of working at MACH:

Competitive salary;
Summer hours all year;
Medical and dental insurance;
RRSP with employer participation;
Transport costs reimbursed at 100%;
6 sick/personal days per year;
Reimbursement of a sports subscription according to the amount in force;
Employee Assistance Program (EAP);
Training and development.

At MACH, we believe that a company’s strength lies in the richness of its differences. We value diversity in all its forms - whether cultural, ethnic, gender-based, age-related, sexual orientation, abilities, background, or perspectives. We are committed to providing an inclusive work environment where everyone can fully contribute to our collective success. This commitment is also reflected in our adherence to ESG principles, integrating sustainable, ethical, and responsible practices into all our actions and decisions.

We thank all applicants in advance for their interest in this position, but only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Service Representative will welcome visitors, provide information, and assist with inquiries while maintaining a thorough knowledge of shopping centre services. They are also responsible for gift card sales, cash balancing, and collaborating with security and housekeeping teams.

Requirements

Candidates must have a high school diploma or equivalent and intermediate English proficiency. Strong verbal and written communication skills along with basic computer proficiency in Microsoft Office are required.

Skills

Customer service
Communication
Cash handling
Sales reconciliation
Microsoft Excel
Microsoft Word
Microsoft Outlook
Problem solving
Interpersonal skills
Attention to detail

Benefits

Competitive salary
Summer hours
Medical insurance
Dental insurance
RRSP with employer participation
Transport costs reimbursed
Sick days
Personal days
Employee Assistance Program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Real Estate
Shopping Centre
Cash Balancing
Sales Reconciliation
Gift Card Sales
Microsoft Office
Communication
Customer Experience
Operations
Hospitality

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