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Added 16 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee. All…
Added 16 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 16 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 16 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 16 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 16 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 16 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 16 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 16 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 16 mins ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 16 mins ago
Produce Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 32 mins ago
W
(CAN) Front End Checkout Team Associate PT
Walmart
Drumheller, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 32 mins ago
W
(CAN) FRONT END CHECKOUT TEAM ASSOCIATE
Walmart
Charlottetown, PE
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 32 mins ago
HR
Beauty Advisor - Aesop
Holt Renfrew
Toronto, ON
- Part-time
…relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume…
Added 1 hour ago
FH
Child Life Specialist (BA) - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $40.19 to $50.2 CAD / hour
- Full-time
Under the direction of the Manager, Clinical Operations, plans, initiates and monitors daily activities designed to further the social, emotional, intellectual and physical development of…
Added 1 hour ago
FH
Occupational Therapist, Specialized Seniors Clinic
Fraser Health Authority
New Westminster, BC
- $45.15 to $56.17 CAD / hour
- Full-time
Reporting administratively to the Manager, Clinical Services and clinically to the Clinical Practice Leader, Occupational Therapy, works as a member of the interdisciplinary team providing…
Added 1 hour ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Chief Executive Officer (CEO), the Manager is accountable for revenue generation and profitability, customer experience, service delivery, staffing, systems, and continuous…
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 hour ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
Coordinate client requirements with the Office Manager and Operations team.
Added 1 hour ago
A
Basin Glacial Waters Assistant Manager
AccorHotel
Lake Louise, AB
- Full-time
…luxurious experience. As part of our leadership team, the Assistant Manager will have the opportunity to interact with patrons while providing a once in a lifetime experience while also…
Added 1 hour ago
SB
Event Sales Specialist
Splitsville Bowl
Calgary, AB
- Part-time
Work with the Event Sales Manager to prospect new events and target new leads where possible; reach out to past clients for future bookings
Added 1 hour ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
…Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated…
Added 1 hour ago
TU
Graduate Management Trainee - Scarborough
targetjobs UK
Toronto, ON · Scarborough Junction, ON
- Full-time
…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 1 hour ago
TU
Graduate Management Trainee - Bolton
targetjobs UK
Bolton, ON
- Full-time
…excellent training, our Management Trainees can progress to Branch Manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers…
Added 1 hour ago
LS
Account Sales Manager – OEM Manufacturer (Residential HVAC/Hydronics)
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
…Ventilation sector, is seeking an experienced Account Sales Manager to support their rapid growth across the BC region. The ideal candidate will bring a strong understanding of residential…

Closed listing

Groupe Nordik

Part-time Guest Experience Associate

Whitby, ON, Canada

Hourly rate $22.75 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Hourly rate $22.75
Job type: Part-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Part-time Guest Experience Associate at Thermea Spa Village Whitby

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home, and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and, at its core, buildings reminiscent of a distant past when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character - a peaceful hideaway for our guests not too far from home.

We have a current opening for an Guest Experience Associate

It takes a village, join us.

When you work at Thermea spa village, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

What we stand for

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermëa spa village. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful. We deeply care about everyone - guests and fellow artisans alike - in our wellness village.

What we need

Reporting to the Manager, Guest Experience, the Guest Experience Associate welcomes, assists and advises guests on the thermal cycle, its benefits, and all available services and experiences while contributing to exceptional guest experiences. The Guest Experience Associate is also responsible for ensuring the up keeping of the premises, in accordance with organizational standards.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What you’ll do

Welcome and check-in guests;
Respond to inquiries regarding services and facilities;
Process various payment methods;
Maintain adequate par stock of supplies and accessories;
Maintain cleanliness of the reception area, lobby, entrance hall, pavilions, , common areas and locker rooms;
Assist guests ensuring the guest experience is impeccable, according to the standards dictated by the brand;
Participate in service recovery where necessary
Seek to identify and understand guests needs and strive to satisfy meet or exceed them;
Maintain guest experience throughout the sauna village, ensuring spa standards are being met;
Weekly site artisan shifts which involves being outside for the duration of your shift, in any weather, to enforce sauna etiquette and spa village rules;
Work alongside other departments to ensure a seamless overall guest experience;
Performs other related duties.

Profile needed

What is the profile needed in order to be successful in this position

High School Diploma;
One (1) year experience in customer service, an asset;
Basic knowledge of Windows based software, an asset;
Knowledge of the SpaBooker system, an asset;
WHMIS Certification; an asset;
Ability to communicate clearly with guests, managers and other associates;
Must be able to work in a fast-paced environment with a calm demeanor;
Good physical condition; ability to work outdoor during all months of the year (weather appropriate uniform provided);
Ability to work in a standing position for long periods of time, ability to lift up to 30lbs (13.5kg).

When

You will work a varying schedule which requires flexibility to work weekends, holiday, full time position.

Compensation

Hourly rate $22.75
Free Thermal Experience *
Health Insurance *

*Some conditions apply

How

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicant

About employer

More about this job

Responsibilities

The Guest Experience Associate welcomes and advises guests on spa services while maintaining the cleanliness and standards of the facility. They are also responsible for processing payments and enforcing spa etiquette throughout the village, including during outdoor shifts.

Requirements

Candidates must have a high school diploma and the ability to work in a fast-paced environment with a calm demeanor. Physical requirements include the ability to work outdoors in all weather conditions and lift up to 30lbs.

Skills

Customer Service
Communication
Payment Processing
Facility Maintenance
Guest Relations
Problem Solving
Teamwork
Attention To Detail
Physical Stamina

Benefits

Free Thermal Experience
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Spa
Wellness
Hospitality
Guest Experience
Reception
Sauna
WHMIS
SpaBooker
Windows
Facility Maintenance
Service Recovery
Retail
Communication

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