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Added 3 mins ago
STHS 26/27 - Reservations Specialist
Northland Properties
Revelstoke, BC
…in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 3 mins ago
Manager, Asset Management
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
Reporting to the Director, Infrastructure Delivery & Capital Projects, the Manager, Asset Management leads the County’s corporate asset management program and oversees municipal land…
Added 3 mins ago
L
Ingénieur(e) électrique/Electrical Engineer (ID : 260730-LET0001EE)
Letenda
Longueuil, QC
- Full-time
Our work involves integrating electrical, electronic, software, and mechanical systems into a product that is reliable, safe, and manufacturable.
Added 4 mins ago
SV
IT Specialist
Starshot Ventures
Toronto, ON
- Full-time
Starshot is hiring a full-time IT Specialist to join our Toronto-based team. Reporting to the IT Manager, you'll be the first-line IT support for our internal team and a key partner in…
Added 18 mins ago
GV
Lead Customer Project Support Engineer
GE Vernova
Markham, ON
- Full-time
…protection, and SCADA systems. Reporting to the CCS Engineering Manager or assigned Team Leader, this role supports the design and testing of protection panels, RTU panels, and Digital…
Added 34 mins ago
MC
Geotechnical Drafter
MENARD Canada Inc.
Vancouver, BC
- Full-time
Utilize AutoCAD software (Civil 3D) and other drafting tools to produce detailed layouts
Added 48 mins ago
PROJECT LEAD TRANSPORTATION SERVICES
City of Toronto
Toronto, ON
Reporting to the Senior Project Manager of Streetlighting, the Project Lead is accountable for the delivery of the Street Lighting Agreement and Pedestrian Scale Lighting operations and…
Added 48 mins ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
The Country Manager, Advanced Diagnostics Canada is responsible for leading the overall Canadian Advanced Diagnostics (ADx) business, including commercial strategy, financial performance,…
Added 48 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- $66,000 to $122,000 USD / year
- Full-time
- Remote
…design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make.…
Added 48 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Toronto, ON
- $66,000 to $122,000 USD / year
- Full-time
…design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make.…
Added 48 mins ago
FC
Shop Manager
FLINT Corp.
Alexis Whitecourt 232, AB · Whitecourt, Alberta
- Full-time
FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental…
Added 1 hour ago
FORKLIFT OPERATOR - PRODUCTION
SOPREMA Canada
Tillsonburg, ON
Under the supervision of the Production Manager / Team Leader, the candidate will be required to perform tasks related to the disposal of the finished product at the appropriate locations…
Added 1 hour ago
FT Dental Administrative Assistant
Southwest Ontario Aboriginal Health Access Centre
London, ON
Support the dental team and clinic manager with administrative and operational tasks as required
Added 1 hour ago
MH
Public Health Nurse - Infectious Disease Control (1 temporary full-time position until September 2027)
Middlesex-London Health Unit
London, ON
- Full-time
Experience with iPHIS or related Ministry database software is an asset.
Added 1 hour ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 hour ago
B
MDS Associate Territory Manager -British Columbia
BD
Vancouver, BC · Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- British Columbia is a hybrid sales and territory support role responsible for…
Added 1 hour ago
NP
Operations Technologist
NT Power
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Utilizes engineering software, databases and systems applications and tools to support NT Power asset and outage management, including configuration, data input, query and report-generation
Added 1 hour ago
B
Business Development Specialist, BMO Insurance
BMO
Toronto, ON · YNG
- Full-time
Provides technical support on products, illustration software and other tools.
Added 1 hour ago
IS
Customer Care Representative - UPL
Information Services Corporation ISC
Stratford, ON · Toronto, ON
- Full-time
…information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights…
Added 1 hour ago
Customer Service Representative Licensing & By-Laws-C0885
City of London
London, ON
Reporting to a Coordinator or Manager in the area, the Customer Service Representative, Licensing and Bylaws supports the Municipal Compliance division by completing the required processes…
Added 2 hours ago
NG
Fleet Compliance Administrator
Nors Group
ON · Ontario, Canada
- Full-time
Support the Safety Manager or Fleet Manager with:
Added 2 hours ago
NH
Senior Project Manager
Niagara Health
St. Catharines, ON
- Temporary
The ePMO team is seeking a highly effective and results-driven Senior Project Manager with deep expertise in project and change management. This individual thrives in fast-paced, evolving…
Added 2 hours ago
SE
Senior Project Manager
Stellarex Energy
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Stellarex Energy is seeking an experienced, highly structured Project Manager to lead the operational execution and baseline delivery of our prototype stellarator facility in the Greater…
Added 2 hours ago
G
Cost Assurance Specialist/ Cost Manager
Gleeds
Toronto, ON
- Full-time
We are seeking a Cost Assurance Specialist/Cost Manager to support one of our major infrastructure projects in Canada. This role will provide commercial, financial, cost management and cost…
Added 2 hours ago
Manager - Strategic Sales Initiatives
Enercare
Markham, ON
…organization successfully. The role reports to the Canadian Sr. Manager of Sales Performance supporting the Vice President of Sales & Franchise…

Closed listing

Groupe Nordik

Part-time Guest Experience Associate

Whitby, ON, Canada

Hourly rate $22.75 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Hourly rate $22.75
Job type: Part-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Part-time Guest Experience Associate at Thermea Spa Village Whitby

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home, and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and, at its core, buildings reminiscent of a distant past when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character - a peaceful hideaway for our guests not too far from home.

We have a current opening for an Guest Experience Associate

It takes a village, join us.

When you work at Thermea spa village, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

What we stand for

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermëa spa village. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful. We deeply care about everyone - guests and fellow artisans alike - in our wellness village.

What we need

Reporting to the Manager, Guest Experience, the Guest Experience Associate welcomes, assists and advises guests on the thermal cycle, its benefits, and all available services and experiences while contributing to exceptional guest experiences. The Guest Experience Associate is also responsible for ensuring the up keeping of the premises, in accordance with organizational standards.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What you’ll do

Welcome and check-in guests;
Respond to inquiries regarding services and facilities;
Process various payment methods;
Maintain adequate par stock of supplies and accessories;
Maintain cleanliness of the reception area, lobby, entrance hall, pavilions, , common areas and locker rooms;
Assist guests ensuring the guest experience is impeccable, according to the standards dictated by the brand;
Participate in service recovery where necessary
Seek to identify and understand guests needs and strive to satisfy meet or exceed them;
Maintain guest experience throughout the sauna village, ensuring spa standards are being met;
Weekly site artisan shifts which involves being outside for the duration of your shift, in any weather, to enforce sauna etiquette and spa village rules;
Work alongside other departments to ensure a seamless overall guest experience;
Performs other related duties.

Profile needed

What is the profile needed in order to be successful in this position

High School Diploma;
One (1) year experience in customer service, an asset;
Basic knowledge of Windows based software, an asset;
Knowledge of the SpaBooker system, an asset;
WHMIS Certification; an asset;
Ability to communicate clearly with guests, managers and other associates;
Must be able to work in a fast-paced environment with a calm demeanor;
Good physical condition; ability to work outdoor during all months of the year (weather appropriate uniform provided);
Ability to work in a standing position for long periods of time, ability to lift up to 30lbs (13.5kg).

When

You will work a varying schedule which requires flexibility to work weekends, holiday, full time position.

Compensation

Hourly rate $22.75
Free Thermal Experience *
Health Insurance *

*Some conditions apply

How

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicant

About employer

More about this job

Responsibilities

The Guest Experience Associate welcomes and advises guests on spa services while maintaining the cleanliness and standards of the facility. They are also responsible for processing payments and enforcing spa etiquette throughout the village, including during outdoor shifts.

Requirements

Candidates must have a high school diploma and the ability to work in a fast-paced environment with a calm demeanor. Physical requirements include the ability to work outdoors in all weather conditions and lift up to 30lbs.

Skills

Customer Service
Communication
Payment Processing
Facility Maintenance
Guest Relations
Problem Solving
Teamwork
Attention To Detail
Physical Stamina

Benefits

Free Thermal Experience
Health Insurance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Spa
Wellness
Hospitality
Guest Experience
Reception
Sauna
WHMIS
SpaBooker
Windows
Facility Maintenance
Service Recovery
Retail
Communication

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